Panasonic WV-NP472E operating instructions Troubleshooting

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TROUBLESHOOTING

Symptom	What to do	Reference page
No picture is displayed.	• Is the AC adapter firmly plugged in to the outlet?	9
	• Are the POWER IN terminals on the camera connected with	9
	the AC adapter properly?
	• Is the lens cap removed?	7
	• Is the video cable or network cable connected properly?	9, 10

Cannot access the camera from the	• Are the network cables connected properly?	9, 10
browser.	• Is the status indicator lamp of the network connection termi-	6
	nal lighting?
	If not, the network connection is not established or the other
	devices are not in operation.
	• Is a valid IP address set for the camera?	11
	• Are you connecting to a wrong IP address?
	Open the command prompt on your PC and enter:
	>ping (enter here the IP address set for the camera).
	If the camera replies, the connection is correct.
	If not, set the correct IP address to your PC and/or to the
	camera.

HTML documents are not displayed.	• HTML files in the camera might be broken. Initializing is	35
	required.

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Contents Operating Instructions Risk of Electric Shock Do not Open Contents TCP/IP, HTTP, FTP, SMTP, DNS, Dhcp PrefaceNever face the camera toward the sun PrecautionsClean the CCD faceplate with care Handle the camera with careMajor Operating Controls and Their Functions Replacement of Auto Iris Lens Connector InstallationsMounting the Lens Notes Pictures Upside-down Flange-back AdjustmentMounting from the Bottom Mounting from the TopVideo Cable Connections Power-in ConnectionsConnections Control Terminal ConnectionsConnection to Internet Type Connection to Intranet TypePreliminary Setup Access from the PCOperating the Camera Network Speed Select a speed Access from the Camera/System DeviceFunction Comparison / PC Network vs. Camera site ¡From the PC Prior to SET UPButtons Used for Setup Menus Camera Setup Menus¡From the Camera Camera Identification Camera ID Setting Setting ProceduresALC Mode with SUPER-D2 on Light Control Setting ALC/ELCGain Control Setting AGC on DNR-H, DNR-L/OFF Shutter Speed Setting ShutterALC Mode with SUPER-D2 OFF and ELC Mode ATW1 Auto-Tracing White Balance White Balance Setting White BALAuto-Tracing White Balance Mode ATW Electronic Sensitivity Enhancement Sens UPManual Fine Adjustment for AWC ATW Motion Detector Setting Motion DETLens Drive Signal Selection Lens Drive Date Display Clock SettingSpecial Menu Http Port Number To reset to the factory settings Camera ResetConnection to Intranet Type SET UP from the PCConnections Connection to Internet TypeNetwork Setup of the PC Network Setup of the Camera Dhcp Network Setup Parameters vs. Connection TypeConnection type Description of the parameter DNSSet to on when using the DNS server Set to on if your internet Internet service provider uses a Set to on if the router uses Dhcp Return button Setup Menu buttonDay & Night Mode Setup buttons ON/OFF/AUTO Reset button ALL ResetCamera Setup Menus Alarm Setup Image Setup PC Oriented SET UPImage Capture Size pixels 752x568*, 752x280, 368x280 FTP Client Setup User Setup System Setup Host SetupInitializing Html Files Initializing the Setup MenuInitializing Initializing the Camera MenuImage Quality Selection Viewing PicturesImage Capture Size pixels 752x568 Monochrome Mode When an Alarm Arises Alarm FunctionsTransferring Picture Files Enter Canceling Alarm DisplayVMD Setup Detection Area SetupReviewing Alarm Pictures Resetting Alarm Auxiliary Output Control Auxiliary Output ControlTroubleshooting Camera Section SpecificationsGeneral Network SectionOptional Accessories Standard Accessories2003