Bosch Appliances manual En AppendixVIP XD

64 en AppendixVIP XD

Malfunction	Possible causes	Recommended solution
No audio transmission to	Hardware fault.	Check that all connected audio
remote station.		units are operating correctly.
	Faulty cable connections.	Check all cables, plugs, contacts
		and connections.
	Incorrect configuration.	Check the audio parameters on
		the Audio configuration page.
	The audio voice connection is	Wait until the connection is free
	already in use by another	and then call the sender again.
	receiver.
The unit does not report	Alarm source is not selected.	Select possible alarm sources on
an alarm.		the Alarm Inputs configuration
		page.
	No alarm response specified.	Specify the desired alarm
		response on the Alarm
		Connections configuration page,
		change the IP address if
		necessary.
Control of cameras or	The cable connection between	Check all cable connections and
other units is not	the serial interface and the	ensure all plugs are properly
possible.	connected unit is not correct.	fitted.
	The interface parameters do not	Make sure that the settings of all
	match those of the other unit	units involved are compatible.
	connected.
The unit is not	Power failure during	Have the unit checked by
operational after a	programming by firmware file.	Customer Service and replace if
firmware upload.		necessary.
	Incorrect firmware file.	Enter the IP address of the unit
		followed by /main.htm in your
		Web browser and repeat the
		upload.
Placeholders with a red	Sun JVM is not installed on the	Install Sun JVM from the
cross are displayed	computer or is not enabled.	product CD.
instead of the ActiveX
components.
Web browser contains	Active proxy server in network.	Create a rule in the local
empty fields.		computer's proxy settings to
		exclude local IP addresses.
If a sender is connected	Auto-connect configured.	Deactivate auto-connect.
to the receiver, the first
connection remains.

DOC V4.0 2009.06 Installation and Operating Manual Bosch Security Systems