Bosch Appliances 500 user manual Customer Support and Service

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MIC Series 500 CameraSafety en 11

1.4

Customer Support and Service

If this unit needs service, contact the nearest Bosch Security Systems Service Center for authorization to return and shipping instructions.

Service Centers

USA

Repair Center

Telephone: 800-566-2283

Fax: 800-366-1329

E-mail: repair@us.bosch.com

Customer Service

Telephone: 888-289-0096

Fax: 585-223-9180

E-mail: security.sales@us.bosch.com

Technical Support

Telephone: 800-326-1450

Fax: 585-223-3508 or 717-735-6560

E-mail: technical.support@us.bosch.com

Canada

Telephone: 514-738-2434

Fax: 514-738-8480

Europe, Middle East, Africa Region

Repair Center

Telephone: 31 (0) 76-5721500

Fax: 31 (0) 76-5721413

E-mail: RMADesk.STService@nl.bosch.com

Asia Region

Repair Center

Telephone: 65 63522776

Fax: 65 63521776

E-mail: rmahelpdesk@sg.bosch.com

Customer Service

Telephone: 86 (0) 756 7633117 or 86 (0) 756 7633121

Fax: 86 (0) 756 7631710

E-mail: customer.service@cn.bosch.com

Warranty and additional information

For additional information and warranty queries, please contact your Bosch Security Systems representative or visit our website at www.boschsecurity.com.

Bosch Security Systems, Inc.

User’s Manual

F.01U.173.601 2.0 2010.11

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Contents MIC Series 500 Camera Page Table of Contents Appendices Important Safety Instructions 1SafetySafety Precautions Coax grounding Important NoticesA. and Canadian Models Only FCC & Ices InformationDisclaimer Informations FCC ET IcesTrademarks CopyrightCustomer Support and Service Quantity Part Parts ListUnpacking Additional Tools Required3Video 1Features2Power 3DescriptionPart Description 4MountingPan body fixing screws Adjusting the MIC 500 Series CameraCanting in progress Remove screws Adjusting the Rain Shield for Inverted OperationMounting the MIC 500 Series Camera Electrical Connections Earthing the MIC 500 Series CameraLightning Protection 13 Composite cable before connection Red Navigating the Menus Exit Menu Item DescriptionAvailable only via the menu see .1.1 Config Mode, 1MIC Setups MenuON/OFF OSD Setting Options DefaultON/OFF TourImage Flip Pan Reverse Tilt Reverse Privacy Activate Feature Menu3Preset Tour Menu Config ModeRandom Tours Tour Setting ValueCreate/Modify Tour Preview Tour Tour Point Preset Position Dwell TimePattern Tour Menu Recording a Pattern TourGoto Preset 5Presets MenuLearn Preset Manual Control 6Communications MenuMenu Item Description Options Default Advanced Setups MenuHour Auto Wipe ModeINT WipesRe-map Pelco Aux Pelco D and P Protocols only Factory DefaultsMenu Item Description Options Alarms MenuRelay 2 Status SET with Alarm Normally Closed Aux Number FunctionRelay State Alarm Relays and Re-arm Time9Sony Set Menu Relay Relay ActivationFunction Value Mapping to a MIC 500 Series Camera FunctionExposure Shutter Priority 4 SET Shutter NumberOn / OFF Setting OptionsSetting Values Available Aperture Reset / Plus 1 / Minus Aperture Set Low Lux Brightness Value Iris Setting Gain Setting Focus Pos Focus Distance Exposure Comp Value Iris Setting Gain SettingGain Value Gain Setting Iris Value Iris SettingShutter Value Shutter Speed Captions Menu10.3 Sector Captions 10.1 Default Caption10.2 Preset Captions 10.4Setting CaptionsSector /4 Sector Caption Blank Single Blank Save Single SaveMenu Item Options 11.2Setting the Privacy ZonesPrivacy Menu 11.1 Mask / Clear Whole13MIC Information Menu Pot Test MenuControl Card Data Serial Issue 8A Goto Preset Mapping Sony SETCurrent MIC Settings Auto Alarm OFF Multi Alarm Alarm Rearm Wipe Mode Normal WASH-WIPE OFF13.1 MIC Information Menus 14Set User Access MenuOSD OFF 14.1 Factory DefaultsSetting Default Value Emea Help Menu16Self Diagnosis Support USAMIC 500 Series Aux Controls AppendicesPreset Number Go To / Shot Preset Function MIC 500 Preset ControlsPreset Number Learn and Go to Preset Function Preset Number Learn Preset Function Model No Description MIC 500 Model Numbers and DescriptionsPage Bosch Security Systems, Inc
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