4XEM IPCAMWFD manual Appendix, Troubleshooting

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Appendix

A. Troubleshooting

Status LED

After powering up, the Network Camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error, the LED will blink in a pattern other than those below.

Condition	LED color

During self-diagnostic after power on	Blinking in interchanged Green and Red

After power on and before network is	Red LED is constantly ON and Green LED is OFF
setup

After network is setup	Red LED is constantly ON and Green LED
	blinking every 0.5 second

Ethernet signal is lost	Red LED is constantly ON and Green LED is OFF

No audio or speak only	Red LED is constantly ON and Green LED
	blinking every second

Restoring the factory

defaults will erase any previous settings. Reset or restore the system after power on.

Reset and Restore

There is a button on the main board of the camera inside the dome body as shown in the picture. It is used to reset the system or restore the factory default settings. Sometimes resetting the system sets the system back to normal state. If the system problems remain after reset, restore the factory settings and install again.

RESET: Press the button once.

RESTORE: 1. Press the button continuously.

2.Plug in the power and wait for the self-diagnostic. to run twice.

3.Release the button after both LEDs shut off. as soon as the second self-diagnostic starts..

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Contents Page Page Before You Use This Product Package Contents Table of Contents Smtp FTP AppendixPage Hardware Installation Ethernet ConnectionMount the Camera Page Page Page Software Installation Page Page Page Initial Access to the Network Camera Installing Plug-inCheck Network Settings Add Password to Prevent Unauthorized AccessHow to Use AuthenticationPrimary User’s Capabilities Main Screen with Camera ViewConfiguration Camera viewClient Settings BothPage Administrator’s Capabilities Fine-tuning for Best PerformanceFor Best Real-time Video Images Somewhere Between Real-time and Clear ImagesOnly Quality Images Will Do Select for Motion Jpeg Protect Network Camera by Passwords Opening Accounts for New UsersIf the web space has FTP service Demo on Multiple Sites Mid-scale ServiceProduct Demo for E-business Large-scale Service Build a Multimedia Web Attraction SitePage If the web space has no FTP service Image URL Send Snapshots When Motion is Detected Build a Security ApplicationPage Definitions in Configuration System Parameters User Group Administration Page Edit User Network Settings GeneralStreaming Ddns & UPnP Page Mail & FTP SmtpPage Page Video Codec Parameters Page Image Settings Contrast Hue SaturationCamera Settings Audio Page Motion Detection Weekly Schedule Application SetupEvent Operation Sequential Operation Naming rule of snapshot file FTPPage Viewing System Log Factory DefaultViewing System Parameters Troubleshooting AppendixFrequently Asked Questions Page Page Overview URL commands of Network CameraStyle convention Get server parameter values General CGI URL syntax and parametersMethod GET/POST Set server parameter values Parameter pairParameter pair Available parameters on the server WirelessNetwork Camera With Pan/Tilt/ZoomSkip to invoke default server Yyyy/mm/ddNTP 192.168.0.99 Group Security255.255.255.0 Dns1 IP address Primary DNS server 5003 5002384000 120For Ntsc only 8000 Save Directly save the adjust image Parameters Group CCD Ntsc & Cmos Script.vssx Application page CGI command Sun Dihigh Drive the digital output Query status of the digital inputQuery status of the digital output Capture single snapshot Account management EditSystem logs Privilege=dido&privilege=listenConfiguration file System InformationPage Preset Locations Technical Specifications Networking