Appendix
Guarantee
Scope
●This equipment guarantee applies to end users (“customers”). This guaran- tee does not in any way affect the customer's statutory rights.
●The guarantee applies to the supplied devices and all their components but not to their installation or configuration or to the services provided by the dealer. Manuals and any software supplied on a separate data medium are excluded from the guarantee. This guarantee does not apply to decorative covers or any other personalised parts or software not included in the scope of supply. The guarantee also does not apply to decorative top or bottom shells for special editions.
●The guarantee provides for devices or components that, despite proper care and use, have demonstrably developed defects due to faulty workmanship and/or faulty materials to be replaced or repaired at our discretion free of charge. The guarantee does not cover normal wear and tear. Alternatively, we reserve the right to replace the defective device with a successor model or reimburse the original purchase price on return of the defective device. Our decision is final. Any legal claims are excluded.
●Claims under the guarantee cannot be made if
–the defect or damage was caused by improper care or use. Improper care or use includes the following:
–Opening the device (this is classed as
–Manipulating components on the printed circuit board
–Manipulating the software
–Defects or damage caused by dropping, breaking, lightning or ingress of moisture. This also applies if defects or damage was caused by mechanical, chemical, radio interference or thermal factors (e.g. microwave, sauna, etc.).
–Repairs or other work done by persons not authorised by us.
–Devices fitted with accessories not authorised by Siemens.
●Any further claims due to damage are excluded, such as damage arising out- side the device, provided this was not due to gross negligence and/or intent on our part.
●Claims under the guarantee must be made as soon as the defect is noticed.
●A till receipt showing the date of purchase must be presented as proof. Each claim under the guarantee is accepted with the express reservation that subsequent investigations confirm the validity of the claim.
●Any devices or components that are replaced become our property.
●The costs of materials and labour will be borne by us, but not the costs of transport, postage or freight.
●We are entitled, at our discretion, to make technical changes (such as firmware updates) beyond repair or replacement in order to upgrade the de- vice to the latest state of the art. There is no additional charge to the cus- tomer for this work. Our decision is final. Any legal claims are excluded.
●The guarantee is valid in the country of purchase. It applies only if the device is operated in the relevant geographical area in accordance with the informa- tion on the packaging and in the operating instructions.
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