NordicTrack NTL12940 user manual Troubleshooting, Solution

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TROUBLESHOOTING

Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, please call our Customer Service Department toll-

free at 1-888-825-2588, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor

is plugged into a properly grounded outlet (see page 9). Use only a single-outlet surge suppressor that meets all of the specifications described on page 9. Important: The treadmill is not compatible with GFCI-equipped outlets.

b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.

c. Check the reset/off circuit breaker located on the treadmill frame near the power cord. If the switch pro- trudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch to the reset position.

PROBLEM: The power turns off during use

c

Tripped

Reset

SOLUTION: a. Check the reset/off circuit breaker (see the drawing above). If the circuit breaker has tripped, wait for five minutes and then press the switch to the reset position.

b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five minutes, and then plug it back in.

c. Remove the key from the console. Reinsert the key fully into the console.

d. If the treadmill still will not run, please call our Customer Service Department, toll-free.

PROBLEM: The displays of the console do not function properly

SOLUTION:

a. Remove the key from the console and

 

unplug the

 

power cord.

Carefully tip the Uprights (69) down as

 

shown in drawing a. Remove the two Front Belly Pan

 

 

Screws (3) and the two Screws (83) from the Hood

 

 

(23);remember which hole each Screw was re-

 

 

moved from.

Raise the Uprights back to the vertical

 

position and carefully remove the Hood.

 

 

Locate the Reed Switch (10) and the Magnet (7) on

 

 

the left side of the Pulley (8). Turn the Pulley until the

 

Magnet is aligned with the Reed Switch.

Make sure

 

that the gap between the Magnet and the Reed

 

 

Switch is about 1/8”.

If necessary, loosen the Screw

(27)and move the Reed Switch slightly. Retighten the Screw. Reattach the Hood (23), making sure that the Screws (3, 83) are inserted into the same holes from which they were removed. Run the treadmill for a few minutes to check for a correct speed reading.

a

 

23

 

69

3

 

 

83

1/8”

8

27

 

10

7

Top

 

View

 

27

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Contents Customer HOT Line QUESTIONS?Table of Contents Treadmill is capable of high speeds Important PrecautionsUse the treadmill only as described Same circuit. Do not use an extension cordNever insert or drop any object into any opening Using the treadmill Before YOU BeginRight Side Your own phillips screwdriver Wire cutters AssemblyTighten the four 4 1/2 Bolts Be careful not to pinch the wiresNot tighten the Bolts yet Make sure thatTreadmill Turn the receiver so the small cylinder is onThey were removed This product must be grounded.If it should malfunc HOW to Plug in the Power CordPerformant Lube Surge suppressor must be electrically ratedFollow Features of the ConsolePulse Sensor Clip FreeHOW to USE the Manual Mode HOW to Turn on the PowerTraining Zone Display Change the incline of the treadmill as desiredFollow your progress with the displays Display7Turn on the fans if desired HOW to USE Preset ProgramsSelect one of the preset programs StandKey AllMeasure your heart rate if desired Turn on the fans if desired7Whenkey. you are finished exercising, remove HOW to Create Custom ProgramsSelect one of the custom programs Press the Start button or the Speed + buttonUmn to the right HOW to USE Custom ProgramsFirst segment ends WillSelect a heart rate program Follow the steps below to use a heart rate program1Put on the optional chest pulse sensor Insert the key fully into the console7Follow your progress with the displays Enter your ageProgram Press the Start button or the Speed + button toHOW to Connect Your Portable CD Player HOW to Connect Your Portable StereoVideocassettes Audio 5mm Cable Adapter HOW to Connect Your Home StereoHOW to Connect Your Computer Plug the adapter into the Line OUT jack on your stereoPrograms HOW to Connect Your VCRConsole When the CD or video program ends, the walkingConsole. However Start button or the SpeedHOW to USE Programs Directly from OUR WEB Site Optional Chest Pulse Sensor Information MODE/DEMO ModeHOW to USE the Aromatherapy System HOW to Adjust the Cushioning SystemHOW to Move the Treadmill HOW to Fold the Treadmill for StorageHold the treadmill firmly with both hands, and lower HOW to Lower the Treadmill for USESolution TroubleshootingShifted to the left Problem The walking belt slows when walked onPower Cord If the walking belt hasExercise Frequency Conditioning GuidelinesExercise Intensity Workout GuidelinesQty Description Key No. Qty Description Key No. Qty Ordering Replacement PartsExploded R1003A Limited Warranty What is COVERED-The entire NordicTrackPart No R1003A