Cisco Systems 6921 manual Your Phone

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Your Phone

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Handset light strip

Indicates an incoming call (flashing red) or new voice message (steady

 

 

 

red).

Phone screen

Shows information about your phone such as directory number,

 

 

 

active call and line status, softkey options, speed dials, placed calls,

 

 

 

and phone menu listings.

Programmable feature

Depending on how your system administrator sets up the phone,

buttons

programmable feature buttons (on each side of the phone screen)

 

 

 

provide access to:

 

 

 

Phone lines and intercom lines

 

 

 

 

 

 

Speed-dial numbers (speed-dial buttons, including the Line Status

 

 

 

speed-dial features)

 

 

 

Web-based services (for example, a Personal Address Book

 

 

 

button)

 

 

 

Call features (for example, a Privacy button)

 

 

 

Buttons illuminate to indicate status:

 

 

 

Green, steady—Active call or two-way intercom call

 

 

 

Green, flashing—Held call

 

 

 

Amber, steady—Privacy in use, one-way intercom call, DND

 

 

 

active, or logged into Hunt Group

 

 

 

Amber, flashing—Incoming call or reverting call

 

 

 

Red, steady—Remote line in use (shared line or Line Status)

 

 

 

Red, flashing—Remote line on hold

Softkey buttons

Depending on how your system administrator sets up the phone,

 

 

 

enable softkey options displayed on your phone screen.

Transfer button

Transfers a call.

Conference button

Creates a conference call.

Hold button

Places an active call on hold.

 

 

 

 

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

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Contents For Cisco Unified IP Phone 6921, 6941, 6945, Page Contents Messages Voice Messages Calling Features Mute On-hook Dialing Dial a Number On-hook67 Plus Dialing Fast Dials FAQs and Troubleshooting OL-23813-01 Phone Connections Cisco Unified IP Phone192762 Buttons and Hardware OL-23813-01 Phone Screen Footstand Higher Viewing Angle Lower Viewing Angle Handset Rest192897 Cisco Unified IP Phone 192762 192526 Your Phone OL-23813-01 Phone Screen 194407 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 199282 Buttons and Hardware Your Phone OL-23813-01 Phone Screen 199283 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen Cisco Higher Viewing Angle Handset Rest 192897 Call History ServicesAccess Services Phone ApplicationsDial From Call History View Call HistoryView Call Record Details Filter Call HistoryDelete Call Record From Call History Clear Call HistoryContrast PreferencesRing Tones View Phone Information Administrator SettingsPhone Information Search for and Dial a Contact Phone ContactsCorporate Directory Search for and Dial a Contact While on a Call Personal DirectorySign in to Personal Directory Personal Directory OptionsDial a Number from Personal Directory Assign a Fast-Dial Code to a Personal Directory Entry Fast-Dial Codes with Personal DirectoryCheck for Voice Messages Voice MessagesPersonalize Your Voicemail Listen to Voice Messages Feature Buttons and Softkeys Calling FeaturesAuto Answer with Your Speakerphone Agent GreetingAuto Answer Auto Answer with Your HeadsetCall Forward All Set up a Call Back NotificationCall Back Forward Calls on a Primary Line Park and Retrieve a Call Using ParkCall Park Call Pickup Park and Retrieve a Call Using Manual Directed Call ParkAnswer a Call Using Other Pickup Answer a Call Using PickupAnswer a Call Using Group Pickup and a Group Pickup Number Answer a Call Using Group Pickup and a Phone NumberRespond to a Call Waiting Notification Call WaitingCBarge CodesAdd Another Party to Your Call to Create a Conference Place a Call Using a Client Matter CodePlace a Call Using a Forced Authorization Code ConferenceDivert Turn DND On and Off Enable Extension MobilityDo Not Disturb Extension MobilityHold and Resume a Call Place a Call Using Fast DialFast Dial HoldDetermine if a Shared Line is on Hold Hold ReversionHunt Groups Put a Call on Hold by Answering a New Call on Another LinePlace an Intercom Call IntercomLine Status Sign In and Out of a Hunt GroupMalicious Call Identification Line Status IndicatorsHost a Meet-Me Conference Meet MeMobile Connect Trace a Suspicious CallSelect Send call to mobile Plus Dialing Monitor and RecordMute On-hook DialingQuality Reporting Tool Enable Privacy on a Shared LineReport Problems on Your Phone PrivacyRedial a Number RedialShared Lines Speed DialTransfer a Call to Another Number TransferPlace a Call with a Speed-Dial Button Place a Call with a Speed-Dial CodeUse Web Dialer with Cisco Directory Web DialerUse Direct Transfer to Connect Calls Across Lines Swap Between Calls Before Completing a TransferApplications button Phone Information Set Up, View, or Change Web Dialer PreferencesUse Web Dialer with Another Online Corporate Directory Sign Out of Web DialerSign In and Out of User Options Web Pages User Options Web PagesCustomize Do Not Disturb Options DeviceSelect a Device From the User Options Web Pages Select Line Settings Line SettingsSet Up Call Forwarding Per Line Change the Voice Message Indicator Setting Per LineChange or Create a Line Text Label for Your Phone Display Change the Audible Voice Message Indicator Setting Per LineChange the Ring Settings Per Line Speed Dial on the Web Phone ServicesSet Up Speed-Dial Buttons Set Up Speed-Dial CodesSelect Phone Services Subscribe to a ServiceSearch for Services Change or End ServicesAdd a Service to an Available Programmable Feature Button User SettingsChange Your Browser Password Change a Service NameChange the Language for Your Phone Display DirectoryChange Your PIN Change the Language for Your User Options Web PagesEdit a PAB Entry Personal Address BookAdd a New PAB Entry Search for a PAB EntryAssign a Fast Dial Code to a PAB Entry Assign a Feature Button for Personal Address BookAssign a Feature Button for Fast Dial Fast DialsEdit a Fast Dial Phone Number Search for a Fast Dial EntryAdd a New Remote Destination Mobility SettingsSelect User Options Mobility Settings Remote Destinations Plugins Create an Access ListSelect User Options Mobility Settings Access Lists Select User Options Plugins Access PluginsConference Frequently Asked QuestionsTroubleshooting Tips SolutionShared Lines Problem Meet-Me Conference Busy ToneUser Options Problem Cannot Access User Options Web PagesExternal Devices Safety and Performance InformationPower Outage Additional Information Accessibility FeaturesCisco Product Security OL-23813-01 Cisco One-Year Limited Hardware Warranty Terms WarrantyOL-23813-01 Index OL-23813-01 Page CMC Page 100 101 102 103 104 105 106 107 108 OL-23813-01
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