Cisco Systems 6921 manual Place a Call Using Fast Dial, Hold and Resume a Call

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Calling Features

7.Select EM Service (name can vary).

8.When prompted to sign out, press the Yes softkey.

Fast Dial

Fast Dial allows you dial a phone number from the Fast Dial service on your phone. Before you can use Fast Dial on your phone, you must set up Fast Dial on your User Options Web pages.

Related Topics

Fast Dials, page 82

Place a Call Using Fast Dial

(Before you can use Fast Dial on your phone, you must set up Fast Dial on your User Options Web pages.)

1.Press the Contacts button .

2.Sign in to Personal Directory.

3.Select Personal Fast Dials.

4.Select a fast-dial code and then press the Dial softkey.

Hold

Hold allows you to put an active call into a held state.

Hold and Resume a Call

1.To put a call on hold, press the Hold button .

The Hold icon displays and the line button flashes green.

2.To resume the call, press the Resume softkey or the flashing green line button.

Swap Between Held and Active Calls on Multiple Lines

If your phone supports multiple lines, use line buttons to swap between held and active calls.

For example, if you have a held call on Line 1 and an active call on Line 2, press the Line 1 button to make the Line 1 call active (resume it from hold) and to automatically put the Line 2 call on hold.

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

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Contents For Cisco Unified IP Phone 6921, 6941, 6945, Page Contents Messages Voice Messages Calling Features Mute On-hook Dialing Dial a Number On-hook67 Plus Dialing Fast Dials FAQs and Troubleshooting OL-23813-01 Phone Connections Cisco Unified IP Phone192762 Buttons and Hardware OL-23813-01 Phone Screen Footstand Higher Viewing Angle Lower Viewing Angle Handset Rest192897 Cisco Unified IP Phone 192762 192526 Your Phone OL-23813-01 Phone Screen 194407 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 199282 Buttons and Hardware Your Phone OL-23813-01 Phone Screen 199283 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen Cisco Higher Viewing Angle Handset Rest 192897 Call History ServicesAccess Services Phone ApplicationsDial From Call History View Call HistoryView Call Record Details Filter Call HistoryDelete Call Record From Call History Clear Call HistoryContrast PreferencesRing Tones View Phone Information Administrator SettingsPhone Information Search for and Dial a Contact Phone ContactsCorporate Directory Search for and Dial a Contact While on a Call Personal DirectorySign in to Personal Directory Personal Directory OptionsDial a Number from Personal Directory Assign a Fast-Dial Code to a Personal Directory Entry Fast-Dial Codes with Personal DirectoryCheck for Voice Messages Voice MessagesPersonalize Your Voicemail Listen to Voice Messages Feature Buttons and Softkeys Calling FeaturesAuto Answer with Your Speakerphone Agent GreetingAuto Answer Auto Answer with Your HeadsetCall Forward All Set up a Call Back NotificationCall Back Forward Calls on a Primary Line Park and Retrieve a Call Using ParkCall Park Call Pickup Park and Retrieve a Call Using Manual Directed Call ParkAnswer a Call Using Other Pickup Answer a Call Using PickupAnswer a Call Using Group Pickup and a Group Pickup Number Answer a Call Using Group Pickup and a Phone NumberRespond to a Call Waiting Notification Call WaitingCBarge CodesAdd Another Party to Your Call to Create a Conference Place a Call Using a Client Matter CodePlace a Call Using a Forced Authorization Code ConferenceDivert Turn DND On and Off Enable Extension MobilityDo Not Disturb Extension MobilityHold and Resume a Call Place a Call Using Fast DialFast Dial HoldDetermine if a Shared Line is on Hold Hold ReversionHunt Groups Put a Call on Hold by Answering a New Call on Another LinePlace an Intercom Call IntercomLine Status Sign In and Out of a Hunt GroupMalicious Call Identification Line Status IndicatorsHost a Meet-Me Conference Meet MeMobile Connect Trace a Suspicious CallSelect Send call to mobile Plus Dialing Monitor and RecordMute On-hook DialingQuality Reporting Tool Enable Privacy on a Shared LineReport Problems on Your Phone PrivacyRedial a Number RedialShared Lines Speed DialTransfer a Call to Another Number TransferPlace a Call with a Speed-Dial Button Place a Call with a Speed-Dial CodeUse Web Dialer with Cisco Directory Web DialerUse Direct Transfer to Connect Calls Across Lines Swap Between Calls Before Completing a TransferApplications button Phone Information Set Up, View, or Change Web Dialer PreferencesUse Web Dialer with Another Online Corporate Directory Sign Out of Web DialerSign In and Out of User Options Web Pages User Options Web PagesCustomize Do Not Disturb Options DeviceSelect a Device From the User Options Web Pages Select Line Settings Line SettingsSet Up Call Forwarding Per Line Change the Voice Message Indicator Setting Per LineChange or Create a Line Text Label for Your Phone Display Change the Audible Voice Message Indicator Setting Per LineChange the Ring Settings Per Line Speed Dial on the Web Phone ServicesSet Up Speed-Dial Buttons Set Up Speed-Dial CodesSelect Phone Services Subscribe to a ServiceSearch for Services Change or End ServicesAdd a Service to an Available Programmable Feature Button User SettingsChange Your Browser Password Change a Service NameChange the Language for Your Phone Display DirectoryChange Your PIN Change the Language for Your User Options Web PagesEdit a PAB Entry Personal Address BookAdd a New PAB Entry Search for a PAB EntryAssign a Fast Dial Code to a PAB Entry Assign a Feature Button for Personal Address BookAssign a Feature Button for Fast Dial Fast DialsEdit a Fast Dial Phone Number Search for a Fast Dial EntryAdd a New Remote Destination Mobility SettingsSelect User Options Mobility Settings Remote Destinations Plugins Create an Access ListSelect User Options Mobility Settings Access Lists Select User Options Plugins Access PluginsConference Frequently Asked QuestionsTroubleshooting Tips SolutionShared Lines Problem Meet-Me Conference Busy ToneUser Options Problem Cannot Access User Options Web PagesExternal Devices Safety and Performance InformationPower Outage Additional Information Accessibility FeaturesCisco Product Security OL-23813-01 Cisco One-Year Limited Hardware Warranty Terms WarrantyOL-23813-01 Index OL-23813-01 Page CMC Page 100 101 102 103 104 105 106 107 108 OL-23813-01
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