Cisco Systems 6921 manual Shared Lines, Speed Dial, Redial a Number

Calling Features

The information is sent to your system administrator.

Redial

Redial allows you to call the most recently dialed phone number by pressing a button.

Redial a Number

Press the Redial softkey.

To place the call on a particular phone line, get a dial tone on that line, then press the Redial softkey.

Shared Lines

Shared lines allow you to use one phone number for multiple phones.

You might have a shared line if you have multiple phones and want one phone number, share call-handling tasks with co-workers, or handle calls on behalf of a manager.

For example, if you share a line with a co-worker:

•When a call comes in on the shared line:

–Your phone rings and the line button flashes amber.

–Your co-worker’s phone rings and the line button flashes amber.

•If you answer the call:

–Your line button turns green.

–Your co-worker’s line button turns red.

When button is red, that line cannot be used to barge in on the call or used to make another call.

•If you put the call on hold:

–Your line button flashes green

–Your co-worker’s line button flashes red.

When the line flashes red, your co-worker can pick up the call.

Speed Dial

Speed-dial features allow you to place a call by pressing a button, entering a code, or selecting an item from the Call History list. Before you can use speed-dial features on your phone, you must set up speed-dial on your User Options Web pages.

Depending on setup, your phone can support these speed-dial features:

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 69