Cisco Systems 6921 manual Call Forward All, Set up a Call Back Notification

Page 63

Calling Features

Call Back

Call Back allows you to receive an audio and visual notification on your phone when a busy or unavailable party becomes available.

Set up a Call Back Notification

1.Press the Callback softkey while listening to the busy tone or ring sound. A confirmation screen displays on the phone.

2.Press the Exit softkey to return to the main screen, if desired. Your phone alerts you when the line is free.

3.Press the Dial softkey to place the call again, if desired.

Call Forward All

Call Forward All allows you to forward calls on your phone to another number.

For your primary line, you can set up Call Forward All directly on your phone. For all other lines—or to access Call Forward All remotely—go to your User Options web pages.

There are two types of call forwarding features that your system administrator might set up on your phone:

•Unconditional call forwarding (Call Forward All)—Applies to all calls that you receive.

•Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward No Coverage)—Applies to certain calls that you receive, according to conditions, and is accessible only from your User Options web pages.

When forwarding calls from your phone:

•Enter the call forward target number exactly as you would dial it from your phone. For example, enter an access code or the area code, if necessary.

•Call forwarding is phone-line specific. If a call reaches you on a line where call forwarding is not enabled, the call will ring as usual.

•Your system administrator can set up other call forward options that:

–Allow calls placed from the call forward target number to your phone to ring through, rather than be forwarded.

–Prevent you from creating a call forward loop or exceeding the maximum number of links in a call forwarding chain.

Related Topics

Set Up Call Forwarding Per Line, page 75

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

53

Image 63

Contents For Cisco Unified IP Phone 6921, 6941, 6945, Page Contents Messages Voice Messages Calling Features Mute On-hook Dialing Dial a Number On-hook67 Plus Dialing Fast Dials FAQs and Troubleshooting OL-23813-01 Phone Connections Cisco Unified IP Phone192762 Buttons and Hardware OL-23813-01 Phone Screen Footstand Higher Viewing Angle Lower Viewing Angle Handset Rest192897 Cisco Unified IP Phone 192762 192526 Your Phone OL-23813-01 Phone Screen 194407 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 199282 Buttons and Hardware Your Phone OL-23813-01 Phone Screen 199283 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen Cisco Higher Viewing Angle Handset Rest 192897 Call History ServicesAccess Services Phone ApplicationsDial From Call History View Call HistoryView Call Record Details Filter Call HistoryDelete Call Record From Call History Clear Call HistoryPreferences Ring TonesContrast Administrator Settings Phone InformationView Phone Information Phone Contacts Corporate DirectorySearch for and Dial a Contact Search for and Dial a Contact While on a Call Personal DirectorySign in to Personal Directory Personal Directory OptionsDial a Number from Personal Directory Assign a Fast-Dial Code to a Personal Directory Entry Fast-Dial Codes with Personal DirectoryVoice Messages Personalize Your VoicemailCheck for Voice Messages Listen to Voice Messages Feature Buttons and Softkeys Calling FeaturesAuto Answer with Your Speakerphone Agent GreetingAuto Answer Auto Answer with Your HeadsetSet up a Call Back Notification Call BackCall Forward All Park and Retrieve a Call Using Park Call ParkForward Calls on a Primary Line Call Pickup Park and Retrieve a Call Using Manual Directed Call ParkAnswer a Call Using Other Pickup Answer a Call Using PickupAnswer a Call Using Group Pickup and a Group Pickup Number Answer a Call Using Group Pickup and a Phone NumberRespond to a Call Waiting Notification Call WaitingCBarge CodesAdd Another Party to Your Call to Create a Conference Place a Call Using a Client Matter CodePlace a Call Using a Forced Authorization Code ConferenceDivert Turn DND On and Off Enable Extension MobilityDo Not Disturb Extension MobilityHold and Resume a Call Place a Call Using Fast DialFast Dial HoldDetermine if a Shared Line is on Hold Hold ReversionHunt Groups Put a Call on Hold by Answering a New Call on Another LinePlace an Intercom Call IntercomLine Status Sign In and Out of a Hunt GroupMalicious Call Identification Line Status IndicatorsHost a Meet-Me Conference Meet MeMobile Connect Trace a Suspicious CallSelect Send call to mobile Plus Dialing Monitor and RecordMute On-hook DialingQuality Reporting Tool Enable Privacy on a Shared LineReport Problems on Your Phone PrivacyRedial a Number RedialShared Lines Speed DialTransfer a Call to Another Number TransferPlace a Call with a Speed-Dial Button Place a Call with a Speed-Dial CodeUse Web Dialer with Cisco Directory Web DialerUse Direct Transfer to Connect Calls Across Lines Swap Between Calls Before Completing a TransferApplications button Phone Information Set Up, View, or Change Web Dialer PreferencesUse Web Dialer with Another Online Corporate Directory Sign Out of Web DialerSign In and Out of User Options Web Pages User Options Web PagesDevice Select a Device From the User Options Web PagesCustomize Do Not Disturb Options Select Line Settings Line SettingsSet Up Call Forwarding Per Line Change the Voice Message Indicator Setting Per LineChange the Audible Voice Message Indicator Setting Per Line Change the Ring Settings Per LineChange or Create a Line Text Label for Your Phone Display Speed Dial on the Web Phone ServicesSet Up Speed-Dial Buttons Set Up Speed-Dial CodesSelect Phone Services Subscribe to a ServiceSearch for Services Change or End ServicesAdd a Service to an Available Programmable Feature Button User SettingsChange Your Browser Password Change a Service NameChange the Language for Your Phone Display DirectoryChange Your PIN Change the Language for Your User Options Web PagesEdit a PAB Entry Personal Address BookAdd a New PAB Entry Search for a PAB EntryAssign a Fast Dial Code to a PAB Entry Assign a Feature Button for Personal Address BookAssign a Feature Button for Fast Dial Fast DialsEdit a Fast Dial Phone Number Search for a Fast Dial EntryMobility Settings Select User Options Mobility Settings Remote DestinationsAdd a New Remote Destination Create an Access List Select User Options Mobility Settings Access ListsPlugins Select User Options Plugins Access PluginsConference Frequently Asked QuestionsTroubleshooting Tips SolutionShared Lines Problem Meet-Me Conference Busy ToneUser Options Problem Cannot Access User Options Web PagesSafety and Performance Information Power OutageExternal Devices Accessibility Features Cisco Product SecurityAdditional Information OL-23813-01 Cisco One-Year Limited Hardware Warranty Terms WarrantyOL-23813-01 Index OL-23813-01 Page CMC Page 100 101 102 103 104 105 106 107 108 OL-23813-01

Related manuals

Manual 2 pages 30.58 Kb

Manual 2 pages 1.25 Kb

Manual 120 pages 3.18 Kb

Manual 2 pages 61.39 Kb

Manual 202 pages 46.4 Kb