Cisco Systems 6921 manual Calling Features

Page 5

Listen to Voice Messages

50

 

Calling Features 51

 

 

Feature Buttons and Softkeys

51

 

Agent Greeting 52

 

 

Auto Answer 52

 

 

Auto Answer with Your Headset

52

Auto Answer with Your Speakerphone 52

Call Back 53

 

 

Set up a Call Back Notification

53

Call Forward All 53

 

 

Forward Calls on a Primary Line

54

Call Park 54

 

 

Park and Retrieve a Call Using Park 54

Park and Retrieve a Call Using Manual Directed Call Park 55

Call Pickup 55

Answer a Call Using Pickup 56

Answer a Call Using Group Pickup and a Group Pickup Number 56

Answer a Call Using Group Pickup and a Phone Number

56

Answer a Call Using Other Pickup 56

 

 

Call Waiting 57

 

 

Respond to a Call Waiting Notification 57

 

 

cBarge 57

 

 

Add Yourself to a Conference on a Shared Line

57

 

Codes 57

 

 

Place a Call Using a Client Matter Code 58

 

 

Place a Call Using a Forced Authorization Code

58

 

Conference 58

 

 

Add Another Party to Your Call to Create a Conference

58

Combine Calls Across Lines to Create a Conference 59

 

Swap Between Calls Before Completing a Conference

59

End a Conference 59

 

 

View Conference Participants 59

Remove Conference Participants 59

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

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Contents For Cisco Unified IP Phone 6921, 6941, 6945, Page Contents Messages Voice Messages Calling Features Mute On-hook Dialing Dial a Number On-hook67 Plus Dialing Fast Dials FAQs and Troubleshooting OL-23813-01 Phone Connections Cisco Unified IP Phone192762 Buttons and Hardware OL-23813-01 Phone Screen Footstand Higher Viewing Angle Lower Viewing Angle Handset Rest192897 Cisco Unified IP Phone 192762 192526 Your Phone OL-23813-01 Phone Screen 194407 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 199282 Buttons and Hardware Your Phone OL-23813-01 Phone Screen 199283 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen Cisco Higher Viewing Angle Handset Rest 192897 Access Services ServicesPhone Applications Call HistoryView Call Record Details View Call HistoryFilter Call History Dial From Call HistoryDelete Call Record From Call History Clear Call HistoryContrast PreferencesRing Tones View Phone Information Administrator SettingsPhone Information Search for and Dial a Contact Phone ContactsCorporate Directory Search for and Dial a Contact While on a Call Personal DirectorySign in to Personal Directory Personal Directory OptionsDial a Number from Personal Directory Assign a Fast-Dial Code to a Personal Directory Entry Fast-Dial Codes with Personal DirectoryCheck for Voice Messages Voice MessagesPersonalize Your Voicemail Listen to Voice Messages Feature Buttons and Softkeys Calling FeaturesAuto Answer Agent GreetingAuto Answer with Your Headset Auto Answer with Your SpeakerphoneCall Forward All Set up a Call Back NotificationCall Back Forward Calls on a Primary Line Park and Retrieve a Call Using ParkCall Park Call Pickup Park and Retrieve a Call Using Manual Directed Call ParkAnswer a Call Using Group Pickup and a Group Pickup Number Answer a Call Using PickupAnswer a Call Using Group Pickup and a Phone Number Answer a Call Using Other PickupCBarge Call WaitingCodes Respond to a Call Waiting NotificationPlace a Call Using a Forced Authorization Code Place a Call Using a Client Matter CodeConference Add Another Party to Your Call to Create a ConferenceDivert Do Not Disturb Enable Extension MobilityExtension Mobility Turn DND On and OffFast Dial Place a Call Using Fast DialHold Hold and Resume a CallHunt Groups Hold ReversionPut a Call on Hold by Answering a New Call on Another Line Determine if a Shared Line is on HoldLine Status IntercomSign In and Out of a Hunt Group Place an Intercom CallMalicious Call Identification Line Status IndicatorsMobile Connect Meet MeTrace a Suspicious Call Host a Meet-Me ConferenceSelect Send call to mobile Mute Monitor and RecordOn-hook Dialing Plus DialingReport Problems on Your Phone Enable Privacy on a Shared LinePrivacy Quality Reporting ToolShared Lines RedialSpeed Dial Redial a NumberPlace a Call with a Speed-Dial Button TransferPlace a Call with a Speed-Dial Code Transfer a Call to Another NumberUse Direct Transfer to Connect Calls Across Lines Web DialerSwap Between Calls Before Completing a Transfer Use Web Dialer with Cisco DirectoryUse Web Dialer with Another Online Corporate Directory Set Up, View, or Change Web Dialer PreferencesSign Out of Web Dialer Applications button Phone InformationSign In and Out of User Options Web Pages User Options Web PagesCustomize Do Not Disturb Options DeviceSelect a Device From the User Options Web Pages Set Up Call Forwarding Per Line Line SettingsChange the Voice Message Indicator Setting Per Line Select Line SettingsChange or Create a Line Text Label for Your Phone Display Change the Audible Voice Message Indicator Setting Per LineChange the Ring Settings Per Line Set Up Speed-Dial Buttons Phone ServicesSet Up Speed-Dial Codes Speed Dial on the WebSearch for Services Subscribe to a ServiceChange or End Services Select Phone ServicesChange Your Browser Password User SettingsChange a Service Name Add a Service to an Available Programmable Feature ButtonChange Your PIN DirectoryChange the Language for Your User Options Web Pages Change the Language for Your Phone DisplayAdd a New PAB Entry Personal Address BookSearch for a PAB Entry Edit a PAB EntryAssign a Feature Button for Fast Dial Assign a Feature Button for Personal Address BookFast Dials Assign a Fast Dial Code to a PAB EntryEdit a Fast Dial Phone Number Search for a Fast Dial EntryAdd a New Remote Destination Mobility SettingsSelect User Options Mobility Settings Remote Destinations Plugins Create an Access ListSelect User Options Mobility Settings Access Lists Select User Options Plugins Access PluginsTroubleshooting Tips Frequently Asked QuestionsSolution ConferenceShared Lines Problem Meet-Me Conference Busy ToneUser Options Problem Cannot Access User Options Web PagesExternal Devices Safety and Performance InformationPower Outage Additional Information Accessibility FeaturesCisco Product Security OL-23813-01 Cisco One-Year Limited Hardware Warranty Terms WarrantyOL-23813-01 Index OL-23813-01 Page CMC Page 100 101 102 103 104 105 106 107 108 OL-23813-01
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