Cisco Systems 6921 manual Calling Features, Feature Buttons and Softkeys

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Calling Features

Feature Buttons and Softkeys

Depending upon how your system administrator sets up your phone, some features included in this guide might not be available to you.

This table provides information about some of the features that are available on dedicated feature buttons, and some of the features that are set up by your system administrator either on programmable feature buttons or softkeys.

	Dedicated	Programmable
Feature Name	Feature Button	Feature Button	Softkey

Call Back		X	X

Call Forward All		X	X

Call Park		X	X

Call Park Line Status		X

Call Pickup		X	X

Call Pickup Line Status		X

Conference	X		X

Directed Call Park		X

Divert			X

Do Not Disturb (DND)		X

Group Pickup		X	X

Hold	X

Hunt Groups		X

Intercom		X

Malicious Call Identification (MCID)		X

Meet Me		X	X

Mobile Connect		X

Mute	X

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)				51

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Contents For Cisco Unified IP Phone 6921, 6941, 6945, Page Contents Messages Voice Messages Calling Features Mute On-hook Dialing Dial a Number On-hook67 Plus Dialing Fast Dials FAQs and Troubleshooting OL-23813-01 Phone Connections Cisco Unified IP Phone192762 Buttons and Hardware OL-23813-01 Phone Screen Footstand Higher Viewing Angle Lower Viewing Angle Handset Rest192897 Cisco Unified IP Phone 192762 192526 Your Phone OL-23813-01 Phone Screen 194407 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 199282 Buttons and Hardware Your Phone OL-23813-01 Phone Screen 199283 Higher Viewing Angle Handset Rest 192897 Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen Cisco Higher Viewing Angle Handset Rest 192897 Access Services ServicesPhone Applications Call HistoryView Call Record Details View Call HistoryFilter Call History Dial From Call HistoryDelete Call Record From Call History Clear Call HistoryRing Tones PreferencesContrast Phone Information Administrator SettingsView Phone Information Corporate Directory Phone ContactsSearch for and Dial a Contact Search for and Dial a Contact While on a Call Personal DirectorySign in to Personal Directory Personal Directory OptionsDial a Number from Personal Directory Assign a Fast-Dial Code to a Personal Directory Entry Fast-Dial Codes with Personal DirectoryPersonalize Your Voicemail Voice MessagesCheck for Voice Messages Listen to Voice Messages Feature Buttons and Softkeys Calling FeaturesAuto Answer Agent GreetingAuto Answer with Your Headset Auto Answer with Your SpeakerphoneCall Back Set up a Call Back NotificationCall Forward All Call Park Park and Retrieve a Call Using ParkForward Calls on a Primary Line Call Pickup Park and Retrieve a Call Using Manual Directed Call ParkAnswer a Call Using Group Pickup and a Group Pickup Number Answer a Call Using PickupAnswer a Call Using Group Pickup and a Phone Number Answer a Call Using Other PickupCBarge Call WaitingCodes Respond to a Call Waiting NotificationPlace a Call Using a Forced Authorization Code Place a Call Using a Client Matter CodeConference Add Another Party to Your Call to Create a ConferenceDivert Do Not Disturb Enable Extension MobilityExtension Mobility Turn DND On and OffFast Dial Place a Call Using Fast DialHold Hold and Resume a CallHunt Groups Hold ReversionPut a Call on Hold by Answering a New Call on Another Line Determine if a Shared Line is on HoldLine Status IntercomSign In and Out of a Hunt Group Place an Intercom CallMalicious Call Identification Line Status IndicatorsMobile Connect Meet MeTrace a Suspicious Call Host a Meet-Me ConferenceSelect Send call to mobile Mute Monitor and RecordOn-hook Dialing Plus DialingReport Problems on Your Phone Enable Privacy on a Shared LinePrivacy Quality Reporting ToolShared Lines RedialSpeed Dial Redial a NumberPlace a Call with a Speed-Dial Button TransferPlace a Call with a Speed-Dial Code Transfer a Call to Another NumberUse Direct Transfer to Connect Calls Across Lines Web DialerSwap Between Calls Before Completing a Transfer Use Web Dialer with Cisco DirectoryUse Web Dialer with Another Online Corporate Directory Set Up, View, or Change Web Dialer PreferencesSign Out of Web Dialer Applications button Phone InformationSign In and Out of User Options Web Pages User Options Web PagesSelect a Device From the User Options Web Pages DeviceCustomize Do Not Disturb Options Set Up Call Forwarding Per Line Line SettingsChange the Voice Message Indicator Setting Per Line Select Line SettingsChange the Ring Settings Per Line Change the Audible Voice Message Indicator Setting Per LineChange or Create a Line Text Label for Your Phone Display Set Up Speed-Dial Buttons Phone ServicesSet Up Speed-Dial Codes Speed Dial on the WebSearch for Services Subscribe to a ServiceChange or End Services Select Phone ServicesChange Your Browser Password User SettingsChange a Service Name Add a Service to an Available Programmable Feature ButtonChange Your PIN DirectoryChange the Language for Your User Options Web Pages Change the Language for Your Phone DisplayAdd a New PAB Entry Personal Address BookSearch for a PAB Entry Edit a PAB EntryAssign a Feature Button for Fast Dial Assign a Feature Button for Personal Address BookFast Dials Assign a Fast Dial Code to a PAB EntryEdit a Fast Dial Phone Number Search for a Fast Dial EntrySelect User Options Mobility Settings Remote Destinations Mobility SettingsAdd a New Remote Destination Select User Options Mobility Settings Access Lists Create an Access ListPlugins Select User Options Plugins Access PluginsTroubleshooting Tips Frequently Asked QuestionsSolution ConferenceShared Lines Problem Meet-Me Conference Busy ToneUser Options Problem Cannot Access User Options Web PagesPower Outage Safety and Performance InformationExternal Devices Cisco Product Security Accessibility FeaturesAdditional Information OL-23813-01 Cisco One-Year Limited Hardware Warranty Terms WarrantyOL-23813-01 Index OL-23813-01 Page CMC Page 100 101 102 103 104 105 106 107 108 OL-23813-01

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