| Problem solving guide | |
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Problem | Possible cause | Remedy |
There is an excessive | Too much detergent | – Follow the manufacturer's |
| was used. | instructions on dosage |
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| given on the packaging. |
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| – Take the water hardness |
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| level into account. |
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| – Use less detergent for |
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| lightly soiled or small loads. |
White residues which | The detergent | – Try and brush out the |
look like powder | contained compounds | residues after drying using |
detergent are seen on | (zeolites) to aid water | a soft brush. |
dark textiles after | softening where are not | – Wash dark textiles using a |
washing. | soluble in water. They | detergent which contains |
| have ended up on the | no zeolites. Liquid |
| textiles. | detergents usually contain |
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| no zeolites. |
Grey, greasy particles | Insufficient amounts of | – Use more detergent. |
cling to washed | detergent have been | – Before washing the next |
laundry. | used to break down the | load run a COTTONS 95°C |
| particles of grease in | programme with powder |
| heavily soiled laundry. | detergent but without a |
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| load. |
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