Miele W 5964 WP operating instructions Problem solving guide, Programme does not start

Page 49

Problem solving guide

With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Service Department.

Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with current local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work.

The programme does not start

Problem	Possible cause	Remedy

The display remains	There is no power to	Check whether
dark and the indicator	the machine.	– the mains plug is plugged
lights for the		in and switched on.
programme buttons		– the fuse or circuit breaker
are not lit up.		– the fuse or circuit breaker
are not lit up.		has tripped.
		has tripped.

You are asked to enter	Access via a code has	Enter the code and confirm
a code.	been activated.	the entry. Deactivate the
		code if you do not wish this
		message to appear in the
		display the next time the
		machine is switched on.
The display is dark.	The display has	Press a button. Standby
	switched off	comes to an end.
	automatically to save
	energy (Standby
	mode).

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Image 49

Contents Operating instructions For Washing machine W 5964 WPS Disposal of the packing material Caring for our environmentDisposal of your old machine Contents Opening the drum door in the event of a blocked drain outlet Contents Correct application Safety with children Technical safety Page Correct use Page Accessories Control panel Operating the washing machineProgramme selection examples DisplayOptional programme packages Following are selected via Further programmes/SettingsFollowing are selected via the display Preparing the washing machine Before using for the first timeWelcome screen Set the languageRun your first programme Reminder to remove transit barsCalibrating the load sensor to zero Washing environmentally and economically When drying with a tumble dryerEnergy and water consumption DetergentBrief instructions How to wash correctlySort the laundry Select a programme Switch on the washing machineSelect an extra options Select a temperature / spin speed25% Load the drum100% Add detergentStart the programme Select Delay start if requiredProgramme end unload the drum Steam smoothing Extra optionsStains ShortFurther extras ShortExtra Final spin speed SpinningRinse and interim spin To omit the final spin Rinse holdTo select delay start Delay startTo change delay start To cancel delay startCottons Cold to 90C Max. load 8.0 kg Programme chartCottons Eco60/Eco40 Max. load 8.0 kg Minimum iron Cold to 60C Max. load 3.5 kgHygiene 30C to 90C Woollens Cold to 40CExpress Cold to 40C Freshen upDenim Cold to 60C Max. load 3.0 kg Shirts Cold to 60C Max. load 2.0 kgDark garments Cold to 60C Max. load 3.0 kg Drain / SpinOuterwear Cold to 40C Max. load 2.5 kg Trainers Cold to 40C Max pairs of shoesProofing 40C Max. load 2.5 kg Soft toys Cold to 40C Max. load 1.0 kgSilks Cold to 30C Max. load 1.0 kg First wash Cold to 40C Max. load 3.0 kgPillows Cold to 90C Pillow 80 x 80 cmGarment care label symbols Main wash Rinses Spinning Programme sequenceSpecial features in the programme sequences Changing the programme sequence Cancelling a programmeInterrupting a programme Changing a programmeTo activate the safety lock Safety lockTo deactivate the safety lock Adding or removing laundry after a programme has startedCorrect detergent DetergentDetergent Water softeners Right amount to dispense will depend on the followingWashing with several components Colour run and dye removers/ dyes Fabric conditioners and liquid starchAdding fabric conditioner or starch separately Cleaning the drum Hygiene info Cleaning and careCleaning the detergent dispenser drawer External casing and fascia panelCleaning the detergent dispenser drawer housing Cleaning the filter in the water inlet Programme does not start Problem solving guideFault message Possible cause Remedy1 One of the following fault messages appears in the displayFault message Possible cause Remedy When the drum is Problem Possible cause Remedy Display indicatesFault message Load of 25% or noGeneral problems Detergent residue remain Problem Possible cause Remedy Large amountsDispenser drawer Fabric conditioner is notDoor will not open Blocked drain outlet Procedure for draining the machineOpening the drum door Future updates PC After sales serviceGuarantee Optional spare parts and accessoriesFront view Installation and connectionRear view Transporting the washing machine to its installation site Installation surfaceRemoving the transit bars Installation and connection Re-fitting the transit bars Levelling the machine Screwing out and adjusting the feetWasher and Dryer stack Building under a continuous worktop/in a kitchen runPlease note Miele Waterproof system Electronic unit and washing machine housingInlet hose Drain hoseConnection to the water supply Extension hose Maintenance and careDrain hose connection Connection to the drainage systemElectrical connection U.K Non-rewireable plugs BSTechnical data Consumption data Consumption data Language Settings menuTime Longer pre-wash Cottons Gentle actionLock code To use the washing machine when the lock code is activatedTo activate the lock code To enter the lock codeBuzzer Temperature unitKeypad tone BrightnessAnti-crease Standby display MemoryNot in current prog CareCollection Optional accessoriesUltraColor detergent for coloured garments UltraWhite detergentLiquid detergent For Delicates Fabric conditionerPage Page Page Alteration rights reserved/0712/W 5964 WPS Nr 312 510