Miele W 5964 WP operating instructions After sales service, Future updates PC, Guarantee

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After sales service

In the event of any faults which you cannot remedy yourself, please contact:

–your Miele Dealer or

–Miele (see back cover for contact details).

When contacting your Dealer or Miele, please quote the model and serial number of your machine, both of which are shown on the data plate visible above the porthole glass when the door is open.

N.B. A call-out charge will be applied for service visits where the problem could have been resolved as described in these instructions.

Future updates (PC)

The indicator light marked PC is the interface used by Miele service technicians during servicing work for testing purposes and for updating the machine's programme data.

Guarantee

For information on the appliance guarantee specific to your country please contact Miele. See back cover for contact details.

In the U.K. your appliance is guaranteed for 2 years from the date of purchase. However, you must activate your cover by calling 0845 365 6640 or registering online at www.miele.co.uk.

Optional spare parts and accessories

Optional spare parts and accessories for this washing machine are available from your Miele Dealer, the Miele Spare Parts Department or via the internet at www.miele-shop.com.

Please note that telephone calls may be monitored and recorded for training purposes.

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Contents Operating instructions For Washing machine W 5964 WPS Disposal of the packing material Caring for our environmentDisposal of your old machine Contents Opening the drum door in the event of a blocked drain outlet Contents Correct application Safety with children Technical safety Page Correct use Page Accessories Operating the washing machine Control panelDisplay Programme selection examplesOptional programme packages Following are selected via Further programmes/SettingsFollowing are selected via the display Welcome screen Before using for the first timePreparing the washing machine Set the languageReminder to remove transit bars Run your first programmeCalibrating the load sensor to zero Energy and water consumption When drying with a tumble dryerWashing environmentally and economically DetergentBrief instructions How to wash correctlySort the laundry Switch on the washing machine Select a programmeSelect a temperature / spin speed Select an extra optionsLoad the drum 25%Add detergent 100%Select Delay start if required Start the programmeProgramme end unload the drum Stains Extra optionsSteam smoothing ShortFurther extras ShortExtra Rinse and interim spin SpinningFinal spin speed To omit the final spin Rinse holdTo change delay start Delay startTo select delay start To cancel delay startCottons Eco60/Eco40 Max. load 8.0 kg Programme chartCottons Cold to 90C Max. load 8.0 kg Minimum iron Cold to 60C Max. load 3.5 kgExpress Cold to 40C Woollens Cold to 40CHygiene 30C to 90C Freshen upDark garments Cold to 60C Max. load 3.0 kg Shirts Cold to 60C Max. load 2.0 kgDenim Cold to 60C Max. load 3.0 kg Drain / SpinProofing 40C Max. load 2.5 kg Trainers Cold to 40C Max pairs of shoesOuterwear Cold to 40C Max. load 2.5 kg Soft toys Cold to 40C Max. load 1.0 kgPillows Cold to 90C First wash Cold to 40C Max. load 3.0 kgSilks Cold to 30C Max. load 1.0 kg Pillow 80 x 80 cmGarment care label symbols Programme sequence Main wash Rinses SpinningSpecial features in the programme sequences Interrupting a programme Cancelling a programmeChanging the programme sequence Changing a programmeTo deactivate the safety lock Safety lockTo activate the safety lock Adding or removing laundry after a programme has startedDetergent Correct detergentDetergent Water softeners Right amount to dispense will depend on the followingWashing with several components Colour run and dye removers/ dyes Fabric conditioners and liquid starchAdding fabric conditioner or starch separately Cleaning the detergent dispenser drawer Cleaning and careCleaning the drum Hygiene info External casing and fascia panelCleaning the detergent dispenser drawer housing Cleaning the filter in the water inlet Problem solving guide Programme does not startOne of the following fault messages appears in the display Fault message Possible cause Remedy1Fault message Possible cause Remedy Fault message Problem Possible cause Remedy Display indicatesWhen the drum is Load of 25% or noGeneral problems Dispenser drawer Problem Possible cause Remedy Large amountsDetergent residue remain Fabric conditioner is notDoor will not open Procedure for draining the machine Blocked drain outletOpening the drum door Guarantee After sales serviceFuture updates PC Optional spare parts and accessoriesInstallation and connection Front viewRear view Transporting the washing machine to its installation site Installation surfaceRemoving the transit bars Installation and connection Re-fitting the transit bars Screwing out and adjusting the feet Levelling the machineWasher and Dryer stack Building under a continuous worktop/in a kitchen runPlease note Inlet hose Electronic unit and washing machine housingMiele Waterproof system Drain hoseConnection to the water supply Maintenance and care Extension hoseConnection to the drainage system Drain hose connectionNon-rewireable plugs BS Electrical connection U.KTechnical data Consumption data Consumption data Language Settings menuTime Gentle action Longer pre-wash CottonsTo activate the lock code To use the washing machine when the lock code is activatedLock code To enter the lock codeKeypad tone Temperature unitBuzzer BrightnessAnti-crease Standby display MemoryNot in current prog Optional accessories CareCollectionLiquid detergent For Delicates UltraWhite detergentUltraColor detergent for coloured garments Fabric conditionerPage Page Page Alteration rights reserved/0712/W 5964 WPS Nr 312 510