Problem solving guide
Opening the drum door in the event of a blocked drain outlet and/or power failure
Switch the washing machine off.
There is a lever behind the detergent drawer fascia panel.
Caution: if laundry has been washed at a high temperature, water draining out of the machine will still be hot. Danger of scalding!
Procedure for draining the machine
Remove the lever. |
Use it to open the access flap. |
Blocked drain outlet
If the drain outlet is blocked, up to
25 litres of water will be retained in the machine.
Be careful not to release too much water at once. If the flow of water is too strong, some water can seep into the washing machine base and activate the water protection system float switch. This will prevent the washing machine from functioning.
Place a suitable container under the access flap.
When draining water from the machine, do not unscrew the drain filter completely or take it right out.
Slowly and carefully unscrew the drain filter to let the water out.
If you need to interrupt the flow of water:
Tighten the drain filter back up again.
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