Miele W 5964 WP operating instructions Fault message Possible cause Remedy

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Problem solving guide

The following fault messages appear in the display at the end of the programme

Fault message	Possible cause		Remedy

Check detergent	Excessive foam has built	Check:
	up during washing.	– the amount of detergent
			used.
		–	the dosage level, if using
			Automatic dispensing.
		–	Follow the instructions on the
			manufacturer's packaging
			and also take the degree of
			soiling of the laundry into
			account.

Hygiene information	A programme using a	In order to prevent bacteria and
	temperature above 60°C	unpleasant smells building up
	has not been run for a	in the machine, run a Cottons
	long time.	75°C programme using powder
		detergent.

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Contents Operating instructions For Washing machine W 5964 WPS Caring for our environment Disposal of the packing materialDisposal of your old machine Contents Opening the drum door in the event of a blocked drain outlet Contents Correct application Safety with children Technical safety Page Correct use Page Accessories Control panel Operating the washing machineProgramme selection examples DisplayFollowing are selected via Further programmes/Settings Optional programme packagesFollowing are selected via the display Set the language Before using for the first timePreparing the washing machine Welcome screenRun your first programme Reminder to remove transit barsCalibrating the load sensor to zero Detergent When drying with a tumble dryerWashing environmentally and economically Energy and water consumptionHow to wash correctly Brief instructionsSort the laundry Select a programme Switch on the washing machineSelect an extra options Select a temperature / spin speed25% Load the drum100% Add detergentStart the programme Select Delay start if requiredProgramme end unload the drum Short Extra optionsSteam smoothing StainsFurther extras ShortExtra To omit the final spin Rinse hold SpinningFinal spin speed Rinse and interim spinTo cancel delay start Delay startTo select delay start To change delay startMinimum iron Cold to 60C Max. load 3.5 kg Programme chartCottons Cold to 90C Max. load 8.0 kg Cottons Eco60/Eco40 Max. load 8.0 kgFreshen up Woollens Cold to 40CHygiene 30C to 90C Express Cold to 40CDrain / Spin Shirts Cold to 60C Max. load 2.0 kgDenim Cold to 60C Max. load 3.0 kg Dark garments Cold to 60C Max. load 3.0 kgSoft toys Cold to 40C Max. load 1.0 kg Trainers Cold to 40C Max pairs of shoesOuterwear Cold to 40C Max. load 2.5 kg Proofing 40C Max. load 2.5 kgPillow 80 x 80 cm First wash Cold to 40C Max. load 3.0 kgSilks Cold to 30C Max. load 1.0 kg Pillows Cold to 90CGarment care label symbols Main wash Rinses Spinning Programme sequenceSpecial features in the programme sequences Changing a programme Cancelling a programmeChanging the programme sequence Interrupting a programmeAdding or removing laundry after a programme has started Safety lockTo activate the safety lock To deactivate the safety lockCorrect detergent DetergentDetergent Right amount to dispense will depend on the following Water softenersWashing with several components Fabric conditioners and liquid starch Colour run and dye removers/ dyesAdding fabric conditioner or starch separately External casing and fascia panel Cleaning and careCleaning the drum Hygiene info Cleaning the detergent dispenser drawerCleaning the detergent dispenser drawer housing Cleaning the filter in the water inlet Programme does not start Problem solving guideFault message Possible cause Remedy1 One of the following fault messages appears in the displayFault message Possible cause Remedy Load of 25% or no Problem Possible cause Remedy Display indicatesWhen the drum is Fault messageGeneral problems Fabric conditioner is not Problem Possible cause Remedy Large amountsDetergent residue remain Dispenser drawerDoor will not open Blocked drain outlet Procedure for draining the machineOpening the drum door Optional spare parts and accessories After sales serviceFuture updates PC GuaranteeFront view Installation and connectionRear view Installation surface Transporting the washing machine to its installation siteRemoving the transit bars Installation and connection Re-fitting the transit bars Levelling the machine Screwing out and adjusting the feetBuilding under a continuous worktop/in a kitchen run Washer and Dryer stackPlease note Drain hose Electronic unit and washing machine housingMiele Waterproof system Inlet hoseConnection to the water supply Extension hose Maintenance and careDrain hose connection Connection to the drainage systemElectrical connection U.K Non-rewireable plugs BSTechnical data Consumption data Consumption data Settings menu LanguageTime Longer pre-wash Cottons Gentle actionTo enter the lock code To use the washing machine when the lock code is activatedLock code To activate the lock codeBrightness Temperature unitBuzzer Keypad toneStandby display Memory Anti-creaseNot in current prog CareCollection Optional accessoriesFabric conditioner UltraWhite detergentUltraColor detergent for coloured garments Liquid detergent For DelicatesPage Page Page Alteration rights reserved/0712/W 5964 WPS Nr 312 510