Miele W 5964 WP operating instructions One of the following fault messages appears in the display

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Problem solving guide

One of the following fault messages appears in the display

		Fault message	Possible cause		Remedy1)
		Fault	The water inlet is	Check whether
		Water intake	blocked or	–	the stopcock is
		Open stopcock	restricted.		opened properly.
			restricted.		opened properly.
				–	the inlet hose is kinked.
				–	the water pressure is
					too low.

		Fault	– The water outlet is	– Clean the drain filter
		Check drainage	blocked or		and the drain pump.
		system	restricted.	–	The maximum delivery
			restricted.	–	The maximum delivery
			– The drain hose		head is 1 m.
			has been fixed
			too high.

		Waterproof system	The water protection	–	Close the stopcock.
		activated	system has reacted.	–	Call the Service
		Close the stopcock	system has reacted.	–	Call the Service
		Close the stopcock			Department.
					Department.

		Technical fault xxx	There is a fault.	Start the programme
		Call Service		again.
				If the fault message
				appears again, contact
				the Service Department.

1)To switch off the fault message: Switch the machine off with the button.

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Contents Operating instructions For Washing machine W 5964 WPS Disposal of your old machine Caring for our environmentDisposal of the packing material Contents Opening the drum door in the event of a blocked drain outlet Contents Correct application Safety with children Technical safety Page Correct use Page Accessories Operating the washing machine Control panelDisplay Programme selection examplesFollowing are selected via the display Following are selected via Further programmes/SettingsOptional programme packages Welcome screen Before using for the first timePreparing the washing machine Set the languageReminder to remove transit bars Run your first programmeCalibrating the load sensor to zero Energy and water consumption When drying with a tumble dryerWashing environmentally and economically DetergentSort the laundry How to wash correctlyBrief instructions Switch on the washing machine Select a programmeSelect a temperature / spin speed Select an extra optionsLoad the drum 25%Add detergent 100%Select Delay start if required Start the programmeProgramme end unload the drum Stains Extra optionsSteam smoothing ShortFurther extras ShortExtra Rinse and interim spin SpinningFinal spin speed To omit the final spin Rinse holdTo change delay start Delay startTo select delay start To cancel delay startCottons Eco60/Eco40 Max. load 8.0 kg Programme chartCottons Cold to 90C Max. load 8.0 kg Minimum iron Cold to 60C Max. load 3.5 kgExpress Cold to 40C Woollens Cold to 40CHygiene 30C to 90C Freshen upDark garments Cold to 60C Max. load 3.0 kg Shirts Cold to 60C Max. load 2.0 kgDenim Cold to 60C Max. load 3.0 kg Drain / SpinProofing 40C Max. load 2.5 kg Trainers Cold to 40C Max pairs of shoesOuterwear Cold to 40C Max. load 2.5 kg Soft toys Cold to 40C Max. load 1.0 kgPillows Cold to 90C First wash Cold to 40C Max. load 3.0 kgSilks Cold to 30C Max. load 1.0 kg Pillow 80 x 80 cmGarment care label symbols Programme sequence Main wash Rinses SpinningSpecial features in the programme sequences Interrupting a programme Cancelling a programmeChanging the programme sequence Changing a programmeTo deactivate the safety lock Safety lockTo activate the safety lock Adding or removing laundry after a programme has startedDetergent Correct detergentDetergent Washing with several components Right amount to dispense will depend on the followingWater softeners Adding fabric conditioner or starch separately Fabric conditioners and liquid starchColour run and dye removers/ dyes Cleaning the detergent dispenser drawer Cleaning and careCleaning the drum Hygiene info External casing and fascia panel Cleaning the detergent dispenser drawer housing Cleaning the filter in the water inlet Problem solving guide Programme does not startOne of the following fault messages appears in the display Fault message Possible cause Remedy1Fault message Possible cause Remedy Fault message Problem Possible cause Remedy Display indicatesWhen the drum is Load of 25% or noGeneral problems Dispenser drawer Problem Possible cause Remedy Large amountsDetergent residue remain Fabric conditioner is notDoor will not open Procedure for draining the machine Blocked drain outletOpening the drum door Guarantee After sales serviceFuture updates PC Optional spare parts and accessoriesInstallation and connection Front viewRear view Removing the transit bars Installation surfaceTransporting the washing machine to its installation site Installation and connection Re-fitting the transit bars Screwing out and adjusting the feet Levelling the machinePlease note Building under a continuous worktop/in a kitchen runWasher and Dryer stack Inlet hose Electronic unit and washing machine housingMiele Waterproof system Drain hoseConnection to the water supply Maintenance and care Extension hoseConnection to the drainage system Drain hose connectionNon-rewireable plugs BS Electrical connection U.KTechnical data Consumption data Consumption data Time Settings menuLanguage Gentle action Longer pre-wash CottonsTo activate the lock code To use the washing machine when the lock code is activatedLock code To enter the lock codeKeypad tone Temperature unitBuzzer BrightnessNot in current prog Standby display MemoryAnti-crease Optional accessories CareCollectionLiquid detergent For Delicates UltraWhite detergentUltraColor detergent for coloured garments Fabric conditionerPage Page Page Alteration rights reserved/0712/W 5964 WPS Nr 312 510