Miele W 5964 WP Problem Possible cause Remedy Display indicates, Load of 25% or no, Full, Appears

Page 52

Problem solving guide

Problems with the load size indicator or calibrating to zero

Problem

Possible cause

 

Remedy

 

 

 

The display indicates

There was already

– Remove the laundry from the

a load of <25% or no

laundry in the drum

 

drum.

load size is indicated

when the machine

– Switch off the washing

when the drum is

was switched on.

 

machine and leave the door

full.

This has decalibrated

 

open.

 

the sensor from the

–

Switch on the washing

 

zero setting.

 

 

machine.

 

 

 

 

 

–

Recalibrate the sensor to zero

 

 

 

again.

 

 

See "Calibrating the load sensor

 

 

to zero" for a description of how

 

 

to do this.

 

 

 

The display indicates

The load size sensor

Rotate the drum once. If the

a load of 25%, 50%,

has been

display still indicates a load of

75% or 100% when

decalibrated from the

25%, 50%, 75% or 100%,

the drum is empty.

zero setting.

recalibrate the sensor to zero

 

 

again (see above section).

The fault message:

The drum door is

– Open the drum door.

Zero setting not

closed.

–

Switch off the washing

possible. Open the

 

 

machine and leave the door

door

 

 

 

 

open.

appears in the

 

 

 

–

Switch on the washing

display.

 

 

 

machine.

 

 

 

 

 

–

Try and recalibrate to zero

 

 

 

again.

 

 

 

 

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Contents Operating instructions For Washing machine W 5964 WPS Disposal of the packing material Caring for our environmentDisposal of your old machine Contents Opening the drum door in the event of a blocked drain outlet Contents Correct application Safety with children Technical safety Page Correct use Page Accessories Operating the washing machine Control panelDisplay Programme selection examplesOptional programme packages Following are selected via Further programmes/SettingsFollowing are selected via the display Before using for the first time Preparing the washing machineWelcome screen Set the languageReminder to remove transit bars Run your first programmeCalibrating the load sensor to zero When drying with a tumble dryer Washing environmentally and economicallyEnergy and water consumption DetergentBrief instructions How to wash correctlySort the laundry Switch on the washing machine Select a programmeSelect a temperature / spin speed Select an extra optionsLoad the drum 25%Add detergent 100%Select Delay start if required Start the programmeProgramme end unload the drum Extra options Steam smoothingStains ShortFurther extras ShortExtra Spinning Final spin speedRinse and interim spin To omit the final spin Rinse holdDelay start To select delay startTo change delay start To cancel delay startProgramme chart Cottons Cold to 90C Max. load 8.0 kgCottons Eco60/Eco40 Max. load 8.0 kg Minimum iron Cold to 60C Max. load 3.5 kgWoollens Cold to 40C Hygiene 30C to 90CExpress Cold to 40C Freshen upShirts Cold to 60C Max. load 2.0 kg Denim Cold to 60C Max. load 3.0 kgDark garments Cold to 60C Max. load 3.0 kg Drain / SpinTrainers Cold to 40C Max pairs of shoes Outerwear Cold to 40C Max. load 2.5 kgProofing 40C Max. load 2.5 kg Soft toys Cold to 40C Max. load 1.0 kgFirst wash Cold to 40C Max. load 3.0 kg Silks Cold to 30C Max. load 1.0 kgPillows Cold to 90C Pillow 80 x 80 cmGarment care label symbols Programme sequence Main wash Rinses SpinningSpecial features in the programme sequences Cancelling a programme Changing the programme sequenceInterrupting a programme Changing a programmeSafety lock To activate the safety lockTo deactivate the safety lock Adding or removing laundry after a programme has startedDetergent Correct detergentDetergent Water softeners Right amount to dispense will depend on the followingWashing with several components Colour run and dye removers/ dyes Fabric conditioners and liquid starchAdding fabric conditioner or starch separately Cleaning and care Cleaning the drum Hygiene infoCleaning the detergent dispenser drawer External casing and fascia panelCleaning the detergent dispenser drawer housing Cleaning the filter in the water inlet Problem solving guide Programme does not startOne of the following fault messages appears in the display Fault message Possible cause Remedy1Fault message Possible cause Remedy Problem Possible cause Remedy Display indicates When the drum isFault message Load of 25% or noGeneral problems Problem Possible cause Remedy Large amounts Detergent residue remainDispenser drawer Fabric conditioner is notDoor will not open Procedure for draining the machine Blocked drain outletOpening the drum door After sales service Future updates PCGuarantee Optional spare parts and accessoriesInstallation and connection Front viewRear view Transporting the washing machine to its installation site Installation surfaceRemoving the transit bars Installation and connection Re-fitting the transit bars Screwing out and adjusting the feet Levelling the machineWasher and Dryer stack Building under a continuous worktop/in a kitchen runPlease note Electronic unit and washing machine housing Miele Waterproof systemInlet hose Drain hoseConnection to the water supply Maintenance and care Extension hoseConnection to the drainage system Drain hose connectionNon-rewireable plugs BS Electrical connection U.KTechnical data Consumption data Consumption data Language Settings menuTime Gentle action Longer pre-wash CottonsTo use the washing machine when the lock code is activated Lock codeTo activate the lock code To enter the lock codeTemperature unit BuzzerKeypad tone BrightnessAnti-crease Standby display MemoryNot in current prog Optional accessories CareCollectionUltraWhite detergent UltraColor detergent for coloured garmentsLiquid detergent For Delicates Fabric conditionerPage Page Page Alteration rights reserved/0712/W 5964 WPS Nr 312 510
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