Whirlpool GVW9959K-0 manual United States

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PRODUCT SPECIFICATIONS

AND

WARRANTY INFORMATION SOURCES

IN THE UNITED STATES:

FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:

FOR WHIRLPOOL PRODUCTS: 1-800-253-1301

FOR KITCHENAID PRODUCTS: 1-800-422-1230

FOR ROPER PRODUCTS: 1-800-447-6737

FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:

THE TECHNICAL ASSISTANCE LINE: 1-800-253-2870

HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED SERVICER

FOR LITERATURE ORDERS:

PHONE #: 1-800-851-4605

_____________________________________________________________________

IN CANADA:

FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:

1-800-461-5681

FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:

THE TECHNICAL ASSISTANCE LINE: 1-800-488-4791

HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED SERVICER

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Contents Page Introduction Table of Contents MODEL/SERIAL Number Plate Serial Number Designator SafetyModel Number Designator Model Number G V W 9 9 5 9 K Q For a permanently connected washer InstallationConsiderations Section ONETools needed Parts Supplied DrainSystem ConnectingtheDrainHose InstallationChecklist Use&CareInformation Control Panel Theory of OperationSection TWO NutationOption Descriptions Operational Cycle Default Wash and SpinSoil Level Whitest Whites Water TempAssured Water Temp ATC ThresholdsAdditional Options End of Cycle SignalMotor Controller Machine ControllerDrive Motor Leveler Peekaboo ModeUniversal Joint Drive System Interlock SwitchesShield Capacitor LOG Valve Assembly Pressure SwitchesOPR FLD Recirculation Recirculation and DrainWater Pump/Pump Motor Outer TubChanging Options after pressing Start DrainChanging Cycles and Options Changing Cycles after pressing StartOperational Cycle Notes Drive Motor Notes Pump Drive Description Water Description Water Pump Drive Duration Description Water Pump Drive Pump Drive Description Action Speed Pump Drive Description Delicate/Casual SPIN+RECIRC+FILL Wash Detergent PS Controlled Recirc Spin Garments are labelled Hand Wash because HandwashExtra Rinse Soak CycleExtend Spin Cycle Rinse & Spin When to use Rinse & SpinTo use or change Rinse & Spin settings Suds Lock Detection/CleanoutComponent Location Component AccessSpecial TOOLS/PARTS Required for Service Section ThreeElectrostatic Discharge ESD Sensitive Electronics Accessing Components in the ConsoleRemoving the Motor Control Board Removing the ConsoleRemoving Console Components Removing the Machine Control BoardRemoving the Log Valve Assembly Removing the Pressure SwitchesRaising the Washer Top to the Service Position Accessing Components Beneath the Washer TOPKet. Fig Removing Components in the Tub18b Reassembling Tub ComponentsTab Components Accessible with Front Cabinet Panel Removed Accessing Components Beneath the TUBRemoving the Front Cabinet Panel Motor mounting bracket to the motor plate Servicing Components from the Bottom of the WasherRemoving the Drive Motor Removing the Thrust Plate32 shows all the components of the thrust plate assembly Removing the Brake Assembly/Nutate ShaftReplacing the Capacitor Removing the Pump and Pump MotorReplacing the Outer Tub Troubleshooting Chart Troubleshooting and DiagnosisSection Four Motor Overheats OverfillsWon’t Nutate Won’t SpinIncorrect Water TemperatureWon’t Drain Washer VibratingLoad is Wrinkled Power FailureProcessor Reset ErrorLimit Lid Switch ErrorLong Drain Average CurrentSuds Lock Self Diagnostic RoutinesAutomatic Service Diagnostics Mode Open LidPressSOAK Cycle Signal Soak Cycle Signal Manual Diagnostic ModeRunning Nutate or Spin Nutate and Recirculate Test Pump Drain/RecirculationWater Inlet and Dispenser VALVE, Operating PS Test If a single LED does not light up Console Switches and Indicators TestIf none of the LEDs light up If a particular group of LEDs does not light upChecking Touchpad Functioning KEY Switch MatrixChecking Drive and Pump Motor Continuity Sales Demo Mode120VAC Electrical Supply Troubleshooting TestsWater Inlet and Dispenser Solenoid Test Machine Control Relay Motor and Motor Control System TestMotor Controller Drive Motor and Wiring Harness Automatic Temperature Control TestIf the fill valves are working properly Drain/Recirculation Test Operating and Over Fill Pressure Switch TestPage Page Tech Tips Wiring DiagramSection Five Warranty Information Component Resistance ChartUnited States Rprt