Whirlpool GVW9959K-0 Long Drain, Average Current, Instantaneous, Current Limit, Off Balance

Page 51

ERROR CODES

Communications C E If there is any breakdown in communication between the machine controller and the motor

Errorcontroller, “CE” flashes and the unit beeps once. Some common causes of “CE” errors include:

 

 

 

•

Conformal coating on serial communications pins between the machine controller

 

 

 

 

 

and motor controller. After disconnecting power to the unit, try scraping this coat-

 

 

 

 

 

ing off the pins.

 

 

 

 

•

Check the resistance values between the serial communications pins with the

 

 

 

 

 

connectors in place. Make sure the harness does not have a bad connection.

 

 

 

 

•

Check the quick disconnect at the motor terminal. The drive motor must be hooked

 

 

 

 

 

up properly or a “CE” error will occur.

 

 

 

 

•

Drive motor thermal protector has opened.

 

 

 

 

•

Motor controller is not powered or fuse has opened. Replace motor controller.

 

 

 

 

Press STOP/CANCEL to clear the display.

 

 

 

 

 

 

 

 

Long Drain

L d

“Ld” flashes if it takes longer than 5 minutes to pump out water to a point where the operating

 

 

 

 

pressure switch resets.

 

 

 

 

Press STOP/CANCEL to clear the display.

 

 

 

 

 

 

 

Average Current

C A

If a status signal comes back from the motor controller that a current limit has been breached,

 

 

Limit

the unit will return to standby mode and display either “CA” for average current limit trip or

 

 

“CI” for instantaneous current limit trip.

 

 

or

C I

Average current trip occurs if there is a 2 second average of current draw greater than 5.55

 

 

Instantaneous

 

 

Amps at the motor windings.

 

 

Current Limit

 

Instantaneous current trip occurs if there is a spike of 26 Amps instantly at the motor wind-

 

 

 

 

 

 

 

 

ings.

 

 

 

 

 

This may signify problems with the drive motor, thermal protector or motor controller. Over-

 

 

 

 

loading the unit may cause this problem.

 

 

 

 

Press STOP/CANCEL to clear the display.

 

 

 

 

 

 

 

Off Balance

o b

If the motor controller detects an unrecoverable off-balance condition, the machine control-

 

 

 

ler will shut down and display an “ob” for off balance.

 

 

 

 

The lid switch must be opened at least once before restarting the cycle, if this condition

 

 

 

 

occurs. Opening the lid will allow the customer to view and redistribute the load.

 

 

 

 

Press STOP/CANCEL to clear the display.

 

 

 

 

 

 

 

Stuck Relay

S r

“Sr” signifies a failure of the relay in the closed position. With this failure, power to the motor

 

 

 

controller cannot be turned off by the machine controller.

 

 

 

 

The machine control board may have a bad relay and may need to be replaced. Check pins

 

 

 

 

1 and 5 of P16 of the machine controller and pins 1 and 2 of P1 of the motor controller. This

 

 

 

 

should have AC line voltage when the motor controller is powered.

 

 

 

 

Press STOP/CANCEL to clear the display.

 

 

 

 

 

 

 

Lid Switch Error

L S

properly. This error code may also be used if there is a disagreement between the motor

 

 

 

 

The control should flash this error code if it cannot detect the lid switch opening and closing

 

 

 

 

and machine controllers on the state of the lid switch. The control should not allow the unit

 

 

 

 

to run in this condition.

 

 

 

 

This code will also appear if the user presses the START key while the lid is open.

 

 

 

 

Open the lid or press STOP/CANCEL to clear the display.

 

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Contents Page Introduction Table of Contents Safety MODEL/SERIAL Number Plate Serial Number DesignatorModel Number Designator Model Number G V W 9 9 5 9 K Q For a permanently connected washer InstallationConsiderations Section ONETools needed Parts Supplied DrainSystem ConnectingtheDrainHose InstallationChecklist Use&CareInformation Control Panel Theory of OperationSection TWO NutationOperational Cycle Default Wash and Spin Option DescriptionsSoil Level Whitest Whites Water TempAssured Water Temp ATC ThresholdsAdditional Options End of Cycle SignalMachine Controller Motor ControllerDrive Motor Leveler Peekaboo ModeUniversal Joint Interlock Switches Drive SystemShield Capacitor Pressure Switches LOG Valve AssemblyOPR FLD Recirculation Recirculation and DrainWater Pump/Pump Motor Outer TubChanging Options after pressing Start DrainChanging Cycles and Options Changing Cycles after pressing StartOperational Cycle Notes Drive Motor Notes Pump Drive Description Water Description Water Pump Drive Duration Description Water Pump Drive Pump Drive Description Action Speed Pump Drive Description Delicate/Casual SPIN+RECIRC+FILL Wash Detergent PS Controlled Recirc Spin Garments are labelled Hand Wash because HandwashSoak Cycle Extra RinseExtend Spin Cycle Rinse & Spin When to use Rinse & SpinTo use or change Rinse & Spin settings Suds Lock Detection/CleanoutComponent Location Component AccessSpecial TOOLS/PARTS Required for Service Section ThreeElectrostatic Discharge ESD Sensitive Electronics Accessing Components in the ConsoleRemoving the Motor Control Board Removing the ConsoleRemoving Console Components Removing the Machine Control BoardRemoving the Log Valve Assembly Removing the Pressure SwitchesRaising the Washer Top to the Service Position Accessing Components Beneath the Washer TOPKet. Fig Removing Components in the Tub18b Reassembling Tub ComponentsTab Accessing Components Beneath the TUB Components Accessible with Front Cabinet Panel RemovedRemoving the Front Cabinet Panel Motor mounting bracket to the motor plate Servicing Components from the Bottom of the WasherRemoving the Drive Motor Removing the Thrust Plate32 shows all the components of the thrust plate assembly Removing the Brake Assembly/Nutate ShaftRemoving the Pump and Pump Motor Replacing the CapacitorReplacing the Outer Tub Troubleshooting and Diagnosis Troubleshooting ChartSection Four Motor Overheats Overfills Won’t Nutate Won’t SpinIncorrect Water TemperatureWon’t Drain Washer VibratingLoad is Wrinkled Power FailureProcessor Reset ErrorLimit Lid Switch ErrorLong Drain Average CurrentSuds Lock Self Diagnostic RoutinesAutomatic Service Diagnostics Mode Open LidManual Diagnostic Mode PressSOAK Cycle Signal Soak Cycle SignalRunning Nutate or Spin Nutate and Recirculate Test Pump Drain/RecirculationWater Inlet and Dispenser VALVE, Operating PS Test If a single LED does not light up Console Switches and Indicators TestIf none of the LEDs light up If a particular group of LEDs does not light upChecking Touchpad Functioning KEY Switch MatrixChecking Drive and Pump Motor Continuity Sales Demo ModeTroubleshooting Tests 120VAC Electrical SupplyWater Inlet and Dispenser Solenoid Test Motor and Motor Control System Test Machine Control RelayMotor Controller Automatic Temperature Control Test Drive Motor and Wiring HarnessIf the fill valves are working properly Drain/Recirculation Test Operating and Over Fill Pressure Switch TestPage Page Wiring Diagram Tech TipsSection Five Warranty Information Component Resistance ChartUnited States Rprt
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