Whirlpool GVW9959K-0 manual Troubleshooting Tests, 120VAC Electrical Supply

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TROUBLESHOOTING TESTS

120VAC Electrical Supply

1.Check for 120VAC on the power cord connection to the line filter. If no AC power is present, replace the power cord.

2.Check for 120VAC on the line filter connection to the machine controller. If no AC power is present, replace line filter.

3.Check for 120VAC to the control board. With the washer off but connected to the AC outlet, measure the AC voltage between Pins 4 and 2 at connector P16.

If 120VAC is present, continue with remaining Trouble Shooting Tests as needed.

If voltage is not present, check circuit breaker or fuse box, power cord connection at outlet and washer.

Water Inlet and Dispenser Solenoid Test

This test checks for 120VAC to the water inlet and dispenser valves, the electrical connections to the valves and the valves themselves.

1.Check the electrical connections to the valves.

2.If any valve solenoid does not activate, measure the voltage across the pins as shown in the following table. The voltage should be equal to the incoming line voltage.

P13 - Pin #

P13 - Pin #

Function

 

 

 

1

9

cold water valve

 

 

 

2

9

hot water valve

 

 

 

3

9

detergent dispenser valve

 

 

 

4

9

fabric softener dispenser valve

5

9

bleach dispenser valve

 

 

 

6

9

fresh water valve

 

 

 

3.If no voltage is present at any of these test points and voltage at the wall outlet is normal, the control board has a faulty relay. Replace the control board.

4.If voltage measurements are correct, check the individual solenoid valve. Unplug the washer and disconnect connector P13 from the control board.

5.Check the resistance at the contacts shown in the following table. If resistance is outside of range, replace the complete water inlet and dispenser assembly.

SOLENOID TESTED

RESISTANCE ()

CONTACTS

 

 

FOR 120VAC

 

 

 

 

 

 

 

Cold water valve

 

800 - 1200

P13 - 1 (YL/RD)

P13 - 9 (WH/GN)

 

 

 

 

 

Hot water valve

 

800 - 1200

P13 - 2 (TN/RD)

P13 - 9 (WH/GN)

 

 

 

 

 

Detergent dispenser valve

 

800 - 1200

P13 - 3 (TN/OR)

P13 - 9 (WH/GN)

 

 

 

 

 

Fabric dispenser valve

 

800 - 1200

P13 - 4 (OR/BK)

P13 - 9 (WH/GN)

Bleach dispenser valve

 

800 - 1200

P13 - 5 (BU/OR)

P13 - 9 (WH/GN)

 

 

 

 

 

Fresh water valve

 

800 - 1200

P13 - 6 (WH/OR)

P13 - 9 (WH/GN)

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Contents Page Introduction Table of Contents Model Number Designator Model Number G V W 9 9 5 9 K Q SafetyMODEL/SERIAL Number Plate Serial Number Designator For a permanently connected washer InstallationConsiderations Section ONETools needed Parts Supplied DrainSystem ConnectingtheDrainHose InstallationChecklist Use&CareInformation Control Panel Theory of OperationSection TWO NutationSoil Level Operational Cycle Default Wash and SpinOption Descriptions Whitest Whites Water TempAssured Water Temp ATC ThresholdsAdditional Options End of Cycle SignalDrive Motor Machine ControllerMotor Controller Leveler Peekaboo ModeUniversal Joint Shield Capacitor Interlock SwitchesDrive System OPR FLD Pressure SwitchesLOG Valve Assembly Recirculation Recirculation and DrainWater Pump/Pump Motor Outer TubChanging Options after pressing Start DrainChanging Cycles and Options Changing Cycles after pressing StartOperational Cycle Notes Drive Motor Notes Pump Drive Description Water Description Water Pump Drive Duration Description Water Pump Drive Pump Drive Description Action Speed Pump Drive Description Delicate/Casual SPIN+RECIRC+FILL Wash Detergent PS Controlled Recirc Spin Garments are labelled Hand Wash because HandwashExtend Spin Cycle Soak CycleExtra Rinse Rinse & Spin When to use Rinse & SpinTo use or change Rinse & Spin settings Suds Lock Detection/CleanoutComponent Location Component AccessSpecial TOOLS/PARTS Required for Service Section ThreeElectrostatic Discharge ESD Sensitive Electronics Accessing Components in the ConsoleRemoving the Motor Control Board Removing the ConsoleRemoving Console Components Removing the Machine Control BoardRemoving the Log Valve Assembly Removing the Pressure SwitchesRaising the Washer Top to the Service Position Accessing Components Beneath the Washer TOPKet. Fig Removing Components in the Tub18b Reassembling Tub ComponentsTab Removing the Front Cabinet Panel Accessing Components Beneath the TUBComponents Accessible with Front Cabinet Panel Removed Motor mounting bracket to the motor plate Servicing Components from the Bottom of the WasherRemoving the Drive Motor Removing the Thrust Plate32 shows all the components of the thrust plate assembly Removing the Brake Assembly/Nutate ShaftReplacing the Outer Tub Removing the Pump and Pump MotorReplacing the Capacitor Section Four Troubleshooting and DiagnosisTroubleshooting Chart Motor Overheats OverfillsWon’t Nutate Won’t SpinIncorrect Water TemperatureWon’t Drain Washer VibratingLoad is Wrinkled Power FailureProcessor Reset ErrorLimit Lid Switch ErrorLong Drain Average CurrentSuds Lock Self Diagnostic RoutinesAutomatic Service Diagnostics Mode Open LidRunning Nutate or Spin Manual Diagnostic ModePressSOAK Cycle Signal Soak Cycle Signal Nutate and Recirculate Test Pump Drain/RecirculationWater Inlet and Dispenser VALVE, Operating PS Test If a single LED does not light up Console Switches and Indicators TestIf none of the LEDs light up If a particular group of LEDs does not light upChecking Touchpad Functioning KEY Switch MatrixChecking Drive and Pump Motor Continuity Sales Demo ModeWater Inlet and Dispenser Solenoid Test Troubleshooting Tests120VAC Electrical Supply Motor Controller Motor and Motor Control System TestMachine Control Relay If the fill valves are working properly Automatic Temperature Control TestDrive Motor and Wiring Harness Drain/Recirculation Test Operating and Over Fill Pressure Switch TestPage Page Section Five Wiring DiagramTech Tips Warranty Information Component Resistance ChartUnited States Rprt