Whirlpool 3967363 warranty Troubleshooting, Common Washing Problems

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TROUBLESHOOTING

COMMON WASHING PROBLEMS

Problem...	Cause...		Solution...
Washer leaks	•	Hose not properly attached to the faucet	•	Check faucet connection. See
		adapter.		“Washer Installation.”
	•	Water inlet hoses not tight.	•	Tighten hoses. See "Washer
				Installation.”
	•	Inlet hose washers not properly seated.	•	"Reseat (reposition) washers. See
				"Washer Installation."

•Drain is clogged.

•During wash or rinse fill, the water is deflecting off load. Washer is overloaded or load is unbalanced.

•Unclog drain.

•Redistribute the load, or reduce load size.

Washer won’t	•	Drain hose is kinked or clogged.	•	Straighten or unclog hose.
drain/spin	•	Lid is open.	•	Close the lid.

•Too much detergent – excessive sudsing. • Use less detergent.

•Low voltage or using an extension cord. • Check electrical source or call electrician. Do not use extension cords.

Wet loads

• Wrong cycle for load being washed.

•Choose a cycle with a higher spin speed.

		•	Cold rinses.	•	Cold rinses leave loads wetter than
					warm rinses. This is normal.
	Washer continues	•	Top of drain hose is lower than water	•	Raise the drain hose. It must be
	to fill/drain or		level in washer.		higher for proper operation.
	cycle stuck
	NOTE: Washer
	pauses briefly
	throughout each
	cycle. This is normal.

	Washer makes	•	Load is unbalanced.	•	Redistribute load.
	noise	•	Washer is not level.	•	Level washer.
		•	Washer is not level.	•	Level washer.
		•	Gears engaging after drain and	•	This is normal.
			before spin.

Won’t fill/rinse/	•	Power cord not plugged in.	•
agitate or wrong	•	Lid is open.	•
temperature	•	Washer in Pause status.	•
	•	Washer in Pause status.	•
	•	Water is turned off.	•
	•	Hot and cold hoses are reversed.	•
	•	Hoses are kinked.	•

Plug in power cord.

Close the lid.

Push the Start/Pause button to start the washer.

Turn on water.

Reverse hoses.

Straighten hoses.

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Contents 3967363 Compact Two Speed Automatic WashersPlease record your modelÕs information Thank you for buying a WHIRLPOOL* applianceYour safety and the safety of others is very important Washer SafetyTo order Stand Kits Parts and FeaturesWasher Installation Water temperature adjustmentPortable ONE-FAUCET Connection To disconnect the washer Portable TWO-FAUCET ConnectionsTo disconnect washer To connect the washerOn next Using Your WasherStarting Your Washer Liquid fabric softener into the liquid fabricFor portable use Stopping/restarting your washerHeavy Work Clothes Knits Mixed Load Permanent Press LoadingSelecting a Cycle and Time Loading suggestionsDrain and Spin Using the Liquid Chlorine Bleach Dispenser During Drain Manual Clean Lint FilterAfter Wash and Before Drain During SpinUnderstanding What Happens in Each Cycle Inlet Hoses Cleaning Your WasherCleaning the exterior Cleaning the interiorCommon Washing Problems TroubleshootingTearing Problem Cause Solution Washer stopsResidue or lint On loadGray whites Problem Cause Solution Load is wrinkledLoad is Tangled/twistedOur consultants provide assistance with If YOU Need Assistance or Service in the U.S.AToll free, 830 a.m. 6 p.m. EST, at If YOU Need Replacement PartsIf you need service† For Further AssistanceFor information in Canada For assistance or service in Canada3967363 VitessesConsommateurs est sans frais Veuillez inscrire les renseignements concernant votre modleSƒCURITƒ DE LA Laveuse PIéCES ET CARACTƒRISTIQUES Réglage de la température de l’eau Installation DE LA LaveuseRaccord Joint Débranchement de la laveuseRaccordement de la laveuse Déconnexion de la laveuseUtilisation DE LA Laveuse Mise EN Marche DE LA LaveuseSuite à la page suivante Indiquent la position du Mise EN Marche DE LA Laveuse SuitePour une utilisation mobile Les signaux lumineusSuggestions de chargement ChargementSƒLECTION Dõun Programme ET DE LA DURƒE DE Lavage Suite Programme de trempage SoakUtilisation DU Distributeur Dõeau DE Javel Vidange ET EssorageDans l’agitateur Utilisation DU Distributeur DE Liquide AssouplissantPendant le drainage Pendant lÕessorage Remplissage l’agitation survient seulement si leCouvercle de la laveuse est abaissé ExtŽrieur Entretien DE LA LaveuseNettoyage DE LA Laveuse Tuyaux DõalimentationProblème Cause Solution Fuites d’eau de La laveuseVidange/essorage Remplissage Problème Cause Solution La laveuse faitDu bruit Absence deLe linge Problème Cause Solution DéchirurePrésence de Taches surPour Plus Dõassistance Assistance OU ServiceRemarque ƑTATS-UNIS ET Canada