Troubleshooting, Problem Solution | Samsung DV520AE*, DV520AG*

troubleshooting

CHECK THESE POINTS IF YOUR DRYER…

PROBLEM	SOLUTION

Doesn’t run.	• Make sure the door is latched shut.
	• Be sure the power cord is plugged into a live electrical outlet.
	• Check the home’s circuit breaker and fuses.
	• Press the Start/Pause button again if the door is opened during the
	cycle.

Doesn’t heat.	• Check the home’s circuit breaker and fuses.
	• Select a heat setting other than Air Fluff.
	• On a gas dryer, check that the gas supply is on.
	• Clean the lint filter and exhaust duct.
	• Dryer may have moved into the cool-down phase of the cycle.

Doesn’t dry.	• Check all of the above, plus...
	• Be sure the exhaust hood outside the home can open and close
	freely.
	• Check exhaust system for lint buildup. Ducting should be inspected
	and cleaned annually.
	• Use a 4” rigid metal exhaust duct.
	• Do not overload. 1 wash load = 1 dryer load.
	• Sort heavy items from lightweight items.
	• Large, bulky items like blankets or comforters may require
	repositioning to ensure even drying.
	• Check that the washer is draining properly to extract adequate water
	from the load.
	• Load may be too small to tumble properly. Add a few towels.

Is noisy.	• Check the load for objects such as coins, loose buttons, nails, etc.
	Remove promptly.
	• It is normal to hear the dryer gas valve or heating element cycle on
	and off during the drying cycle.
	• Be sure the dryer is leveled properly as outlined in the installation
	instruction.
	• It is normal for the dryer to hum due to the high velocity of air moving
	through the dryer drum and exhaust system.

Dries unevenly.	• Seams, pockets, and other similarly heavy areas may not be
	completely dry when the rest of the load has reached the selected
	dryness level. This is normal. Select the Very Dry setting if desired.
	• If one heavy item is dried with a lightweight load, such as one towel
	with sheets, it is possible that the heavy item will not be completely
	dry when the rest of the load has reached the selected dryness level.
	Sort heavy items from lightweight items for best drying results.

Has an odor.	• Household odors from painting, varnishing, strong cleaners, etc.
	may enter the dryer with the surrounding room air. This is normal as
	the dryer draws the air from the room, heats it, pulls it through the
	tumbler, and exhausts it outside.
	• When these odors linger in the air, ventilate the room completely
	before using the dryer.

32_ troubleshooting

DV520AE-02836A_EN.indd 32

2010-04-13 ¿ÀÈÄ 4:29:37

DV520AG, DV520AE, DV520 specifications

Samsung has long been a prominent player in the home appliance market, particularly with its cutting-edge laundry solutions. The Samsung DV520, along with its variants DV520AE* and DV520AG*, exemplifies the brand's commitment to innovation, efficiency, and user-centric design in the realm of dryers.

One of the standout features of the DV520 series is its advanced drying technology. Equipped with Samsung's EcoDry technology, these dryers are designed to optimize energy consumption, ensuring clothes are dried effectively while minimizing electricity usage. This not only contributes to a more sustainable lifestyle but can also lead to significant savings on utility bills over time.

The DV520 features a spacious 7.5 cu. ft. capacity, making it suitable for households with large laundry loads. This generous capacity enables users to dry bulky items like comforters and towels with ease, ensuring that laundry day becomes less of a chore. Furthermore, the DV520 series employs a range of drying cycles and options, allowing consumers to choose the perfect setting for their specific fabric needs, from delicate silks to heavy-duty denim.

In terms of convenience, the DV520 models are equipped with a Smart Control feature that permits users to monitor and control their dryer remotely via the SmartThings app. This connectivity enables users to start, stop, and adjust drying cycles from their smartphones, providing added flexibility for those with busy lifestyles. Additionally, the dryer’s Internal Drum Light ensures that users can easily see and retrieve clothes, reducing the likelihood of items being left behind.

Durability is another hallmark of the DV520 lineup. With a robust design and quality materials, these dryers are built to withstand the rigors of daily use. The installation of a stainless steel drum not only enhances longevity but also helps maintain the pristine appearance of the dryer.

Moreover, safety features are paramount in the DV520 series. The model includes a Child Lock option, ensuring that settings cannot be unintentionally altered during operation. The potentially harmful build-up of lint is addressed with an easy-to-clean lint filter, promoting safe and efficient dryer operation.

Overall, the Samsung DV520, DV520AE*, and DV520AG* dryers combine high efficiency, advanced technology, and user-friendly features to cater to the modern household's drying needs, making them a dependable choice for quality laundry care.