Samsung DV520AE*, DV520AG* Troubleshooting, Check These Points if Your DRYER…, Problem Solution

PROBLEM

SOLUTION

Doesn’t run.

• Make sure the door is latched shut.

• Be sure the power cord is plugged into a live electrical outlet.

• Check the home’s circuit breaker and fuses.

• Press the Start/Pause button again if the door is opened during the

cycle.

Doesn’t heat.

• Check the home’s circuit breaker and fuses.

• Select a heat setting other than Air Fluff.

• On a gas dryer, check that the gas supply is on.

• Clean the lint filter and exhaust duct.

• Dryer may have moved into the cool-down phase of the cycle.

Doesn’t dry.

• Check all of the above, plus...

• Be sure the exhaust hood outside the home can open and close

freely.

• Check exhaust system for lint buildup. Ducting should be inspected

and cleaned annually.

• Use a 4” rigid metal exhaust duct.

• Do not overload. 1 wash load = 1 dryer load.

• Sort heavy items from lightweight items.

• Large, bulky items like blankets or comforters may require

repositioning to ensure even drying.

• Check that the washer is draining properly to extract adequate water

from the load.

• Load may be too small to tumble properly. Add a few towels.

Is noisy.

• Check the load for objects such as coins, loose buttons, nails, etc.

Remove promptly.

• It is normal to hear the dryer gas valve or heating element cycle on

and off during the drying cycle.

• Be sure the dryer is leveled properly as outlined in the installation

instruction.

• It is normal for the dryer to hum due to the high velocity of air moving

through the dryer drum and exhaust system.

Dries unevenly.

• Seams, pockets, and other similarly heavy areas may not be

completely dry when the rest of the load has reached the selected

dryness level. This is normal. Select the Very Dry setting if desired.

• If one heavy item is dried with a lightweight load, such as one towel

with sheets, it is possible that the heavy item will not be completely

dry when the rest of the load has reached the selected dryness level.

Sort heavy items from lightweight items for best drying results.

Has an odor.

• Household odors from painting, varnishing, strong cleaners, etc.

may enter the dryer with the surrounding room air. This is normal as

the dryer draws the air from the room, heats it, pulls it through the

tumbler, and exhausts it outside.

• When these odors linger in the air, ventilate the room completely

before using the dryer.