Maytag W10577942B, W10578036B - SP Troubleshooting, If you experience Possible Causes Solution

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.amana.com/help

for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Error Code Appears in Display

Once any possible issues are corrected, touch POWER once to clear the code. Reselect and restart the cycle.

“Sd” (Excess suds)	Excessive suds in washer. Washer is	Allow the washer to continue. Use only HE detergent.
appears in display	running a suds reduction routine.	Always measure detergent, and base detergent quantity on
		load size. Follow detergent manufacturer’s instructions.
F8 followed by E1 (water	Check for proper water supply.	Both hoses must be attached and have water flowing to the
supply error) appears in		inlet valve.
display
		Both hot and cold water faucets must be on.
		Inlet valve screens on washer may be clogged.
		Remove any kinks in the inlet hose.
		Touch POWER once to clear the code. Then touch POWER
		again to restart washer. If code appears again, call for service.
F9 followed by E1 (drain	Check plumbing for correct drain	Check drain hose for proper installation.
pump system error)	hose installation. Drain hose extends
		Make sure the drain hose is not kinked, pinched, or blocked.
appears in display	into standpipe farther than 41⁄2"
	(114 mm).	Remove any clogs from drain hose.
		Use drain hose form and securely attach to drainpipe or tub.
		Lower drain hose if the end is higher than 96" (2.4 m) above
		the floor.
	Not using HE detergent or using too	Use only HE detergent. Always measure detergent and follow
	much HE detergent.	manufacturer’s directions based on load size and soil level.
F5 followed by E2 (door	Washer door not locking.	Touch POWER to cancel the cycle. Make sure the door is
will not lock) appears in		closed completely and latching. Check for items in the washer
display		drum that may be keeping the door from closing completely.
F7 followed by E1 (motor	Motor is having difficulty turning	Washer is tightly packed. Remove some items. See “Cycle
drive error) appears in	the drum.	Guide” for load size recommendations. Make sure that all
display		shipping materials have been removed. See the Installation
		Instructions.
“rL” (remove load)	Load detected in drum during Clean	Remove items from washer drum and restart Clean Washer
appears in display	Washer with affresh® cycle.	with affresh® cycle.
Washer making error	Door has not been opened and closed	This code may appear when the washer is first turned on.
beeps	for at least 3 cycles.	Open and close the door to clear the display.
Washer beeps when	Door not closed.	Close the door completely.
HOLD TO START is
touched
F# E# code other than	System error code.	Touch POWER once to clear the code. Then touch POWER
as described above		again to restart washer. If code appears again, call for service.
appears in display
“nt” (interrupted)	The cycle was paused or cancelled.	The washer can take 20 to 30 minutes to stop spinning and
appears in display		drain and will display this error code during that time. Touch
		POWER once to clear the code. Then touch POWER again to
		restart washer.
Clean Washer LED	The washer has run 30 wash cycles	Run the Clean Washer cycle. If the Clean Washer cycle is not
flashing at end of wash	and is indicating a reminder to run the	turned on, the LED will stop flashing at the end of a wash cycle
cycle	Clean Washer cycle.	after running 3 more regular wash cycles. After 30 more wash
		cycles are completed, the Clean Washer LED will again flash at
		the end of a wash cycle as a reminder.

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