Maytag W10577942B, W10578036B - SP manual Some options cannot be used together

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.amana.com/help

for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer Not Performing as Expected (cont.)

Desired setting or option does not light

Load not rinsed

Load is wrinkled, twisted, or tangled

Not cleaning or removing stains

For best performance, not all settings	See the “Cycle Guide” for the available settings and options for
are available with each cycle, and	each cycle.
some options cannot be used together.
Check for proper water supply.	Make sure hot and cold inlet hoses are not reversed.
	Both hoses must be attached and have water flowing to the
	inlet valve.
	Both hot and cold water faucets must be on.
	Inlet valve screens on washer may be clogged.
	Remove any kinks in the inlet hose.
Not using HE detergent or using too	The suds from regular detergent can cause the washer
much HE detergent.	to operate incorrectly.
	Use only HE detergent. Always measure detergent and follow
	manufacturer’s directions based on load size and soil level.
Washer not loaded as recommended.	Avoid tightly packing the washer. The washer will not rinse well
	if tightly packed. Load with dry items only. See the “Cycle
	Guide” for load size recommendations for each cycle.
	Use cycle designed for the fabrics being washed.
	Add only 1 or 2 garments after washer has started.
The load may be out of balance.	When load unbalance occurs, a washing process will start
	to redistribute the load. This may lengthen the cycle time.
	Avoid washing single items. Balance a single item such as
	a rug or jeans jacket with a few extra items.
Washer not loaded as recommended.	Add load loosely. Items need to move freely reduce
	wrinkling and tangling. See the “Cycle Guide” for load
	size recommendations for each cycle.
	Reduce tangling by mixing types of load items. Use the
	recommended cycle for the type of garments being washed.
Wash action and/or spin speed too	Select a slower spin speed. Note that items will be wetter
fast for load.	than when using a faster speed spin.
The washer is not unloaded promptly.	Unload the washer as soon as it stops.
Not choosing the right cycle for the	Use the Delicates cycle or another cycle with a slow spin
load being washed.	speed to reduce wrinkling.
The wash water was not warm	If safe for load, use warm or hot wash water.
enough to relax wrinkles.
Washer not loaded as recommended.	Add load loosely. Items need to move freely for best cleaning.
	See the “Cycle Guide” for load size recommendations for each
	cycle.
	Add only 1 or 2 garments after washer has started.
Not using HE detergent or using too	Use only HE detergent. Always measure detergent and follow
much HE detergent.	manufacturer’s directions based on load size and soil level.
Hard water or high level of iron (rust)	You may need to install a water softener and/or iron filter.
in water.
Fabric softener dispensing ball used.	Dispensing balls will not operate correctly with this washer.
	Add liquid fabric softener to the fabric softener compartment.
Powdered detergent used for	Consider using liquid detergent.
slow-speed cycle.

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