Maytag MD98 warranty Troubleshooting

TROUBLESHOOTING

CHECK THESE POINTS IF YOUR MAYTAG NEPTUNE® DRYER...
	•	Be sure the door is latched shut.
Doesn’t Run	•	Be sure the power cord is plugged into a live electrical outlet.

•Check the home’s circuit breaker and fuses.

•Press the Start/Pause button again if the door is opened during the cycle.

•Check the home’s circuit breaker and fuses.

•Select a heat setting, not air fluff.

Doesn’t Heat	•	On a gas dryer, check that the gas supply is on.
	•	Clean the lint filter and exhaust duct.
	•	Dryer may have moved into the cool-down portion of the cycle.
	• Check all of the above, plus...
	•	Be sure the exhaust hood at the outside of the home can open and close freely.
	•	Check exhaust system for lint build-up. Ducting should be inspected and cleaned annually.
	•	Use 4” rigid metal exhaust duct.
Doesn’t Dry	•	Do not overload. 1 Wash load = 1 Dryer load.
	•	Sort heavy items from lightweight items.
	•	Large, bulky items like blankets or comforters may require repositioning to ensure even drying.
	•	Check that the washer is draining properly to extract adequate water from the load.
	•	Clothes load too small to tumble properly. Add a few towels.
	•	Check the load for objects such as coins, loose buttons, nails, etc. Remove promptly.
	•	It is normal to hear the dryer gas valve or heating element cycle on and off during the drying cycle.
Is Noisy	•	Be sure the dryer is leveled properly as outlined in the installation manual.
	•	Be sure the rubber feet are installed on the leveling legs.
	•	It is normal for the dryer to hum due to the high velocity of air moving through the dryer drum
		and exhaust system.
	• Seams, pockets and other similar heavy areas may not be completely dry when the rest of the load
		has reached the selected dryness level. This is normal. Select the “very dry” setting if desired.
Dries Unevenly	•	If one heavy item is dried with a lightweight load, such as one towel with sheets, it is possible that
		the heavy item will not be completely dry when the rest of the load has reached the selected
		dryness level. Sort heavy items from lightweight items for best drying results.
	• Household odors such as from painting, varnishing, strong cleaners, etc. may enter the dryer with
Has an Odor		the surrounding room air.This is normal as the dryer draws the air from the room, heats it, pulls it
		through the tumbler and exhausts it to the outside.When these odors are present in the air,
		ventilate the room completely before using the dryer.
Touchscreen is	•	The contrast may need to be adjusted by pressing Help then selecting “select preferences”.
		Touch “change monitor contrast” and then move the block to the left or right to improve the
Fading
		visual quality of the touchscreen.

For further assistance, call Maytag Customer Service toll-free at 1-888-4-MAYTAG (1-888-462-9824).

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.

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