Apollo IMY instruction manual Appendix C Troubleshooting Guide, Problem Possible Cause Remedies

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APPENDIX “C” - TROUBLESHOOTING GUIDE

connections or improper programming set-ups. Be sure all connections are clean and

 

 

 

 

The majority of all problems with the indicator can be traced to improper

 

 

 

 

tight and check the programming set-ups for correct data. For further technical

 

 

 

 

assistance, contact technical support at the appropriate company numbers listed.

 

 

 

 

 

 

PROBLEM

POSSIBLE CAUSE

 

REMEDIES

 

 

 

 

 

 

NO DISPLAY

1.

Power off, improperly connected, or brown-out.

1a. Check wiring.

 

 

 

 

 

b. Verify power.

 

“PPPPPP” IN DISPLAY

1.

Program data error.

1.

Press “P” and Check data set-ups.

 

 

 

 

 

 

 

 

FLASHING DISPLAY

1.

Totalizer overflow.

 

1.

Reset totalizer.

 

 

 

 

 

 

“......” IN DISPLAY

1.

Loss of data set-ups.

1a. Check data set-ups.

 

 

 

 

 

b. Check for electrical disturbance.

 

 

 

 

 

c. Disconnect and reconnect power.

 

DISPLAY WANDERS

1.

Loss of data set-ups.

1a. Check data set-ups.

 

 

 

 

 

b. Disconnect and reconnect power.

 

 

 

 

 

c. Check for electrical disturbance.

 

JITTERY DISPLAY

1.

Electrical “Noise” in process or signal lines.

1a. Increase digital filtering.

 

 

 

 

 

b. Increase display rounding increment.

 

 

2.

Process inherently unstable.

c. Re-route signal wires.

 

 

2.

Dampen process to eliminate oscillations.

 

“ULULUL” IN DISPLAY

1.

Probe unconnected

 

1.

Connect probe.

 

 

2.

Broken or burnout probe.

2.

Repair or obtain new probe.

 

 

3.

Excessive probe temperature.

3.

Reduce temperature.

 

 

4.

Input overload.

 

4.

Check input levels.

 

“OLOLOL” IN DISPLAY

1.

Input Underload (negative overload).

1.

Check input levels.

 

 

 

 

 

 

 

 

“SHort” IN DISPLAY

1.

Shorted probe.

 

1.

Check probe.

 

 

 

 

 

 

 

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Contents Apollo Intelligent Meter Series Introduction Table of Contents Page Safety Summary Safety InformationDefinition of Terms Theory of Operation General DescriptionBlock Diagram Programming the IMY Programming and Operating the IMYDisplay Module #2 Program Temperature Display Offset and Slope Reset PEAK/VALLEY Memory Buffer Display Alarm ValuesEnter Alarm Values Reset Latched AlarmsEnter Offset Value Temperature Offset ValueProgram Digital Filtering Module #4 Program Digital Filter and Remote InputProgram Function of E1-CON and Optional E2-CON Cont’d Program Decimal Point Position for the INTEGRATOR/TOTALIZER Module #5 Program INTEGRATOR/TOTALIZERProgram INTEGRATOR/TOTALIZER Time Base Module #6 Program ALARM/SETPOINT Program Value for Alarm #2 Alarm #2 Assignment to Input or INTEGRATOR/ TotalizerAlarm #2 High or LOW Acting Full or Abbreviated Transmission Baud RateUnit Address Number Print Request FunctionAnalog Output HI Display Value Module #8 Program RE-TRANSMITTED Analog OutputAnalog Output Source Analog Output LO Display ValueApply Precision Resistance Module #9 Service OperationsEnter Access Code Enter Zero ReferenceQuick Programming Operating the IMYSlope Factory ConfigurationProgramming Example Temperature Monitoring Example INTEGRATOR/TOTALIZER Offset and Slope Display TemperaturePEAK/VALLEY Basic SET-UP INTEGRATOR/TOTALIZER ExampleINTEGRATOR/TOTALIZER SET-UP 125 x 827 Alarm Timing Diagrams Alarms OptionalCommunication Format General DescriptionCommand String Examples Sending Commands to the IMYTiming Diagrams Serial Terminal Descriptions Current Loop InstallationWiring Connections Receiving Data from the IMYSerial Communications Examples Connecting to AN RLC PrinterProcess Controlling System RE-TRANSMITTED Analog Output Optional To 20 mA Calibration Analog Output CalibrationInstallation Environment Appendix a Installation & ConnectionsSelect AC Power 115/230 VAC EMC Installation Guidelines Power Wiring Wiring ConnectionsOpen Thermistor Detection Display Ululul Appendix B Specifications and DimensionsTo 20 mA Certifications and Compliances Safety Problem Possible Cause Remedies Appendix C Troubleshooting GuideDecimal Point Positon Appendix D Programmable FunctionsAppendix D Programmable Functions Cont’d E2-CON Appendix E Ordering InformationLimited Warranty IMY/IM-A 3/02 Drawing NO. LP0311