Sierra SL-800 instruction manual Software Troubleshooting, Serial Port Selection Issue

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4.0 Software Troubleshooting

Most software problems encountered will fall into one of two areas:

Serial Port Selection Issue

The Cal=Trak Communications program might be configured for a serial port that you are not connected to. Most modern computers have only one serial port, but many older computers have two 9-pin serial ports. If your computer has two 9-pin ports and you are experiencing difficulty with installation, please switch your serial cable to the other port and test again. If your computer has no serial ports, you may use USB ports with corresponding USB/serial adapters.

Serial Port Configuration Issue

You might have the correct physical port selected on the computer, but the wrong port selected in the Cal=Trak Communications Program. Remember that the default serial port selection is COM1. If you are using a port other than COM1, you will need to use the procedure listed in Section 3.0, Changing the COM port. If you have additional problems using the Cal=Trak Communications Program please see Section 6.0, Contacting Support.

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Contents Cal=Trak SL-800 Primary Gas Flow Calibrator Worldwide Locations to Serve You Table of Contents Page Theory of Operation General DescriptionIdealized Automatic Piston Prover Your Cal=Trak SL-800 Base Includes Cal=Trak Layout Unpacking ChecklistEach of Your Cal=Trak SL-800 Flow Cells Includes Attaching Flow Cells Cal=Trak Installation Attaching & Removing Flow CellsConnecting the Cal=Trak to a Flow Source Cal=Trak Measurement CycleInitial Pressure Pulse Timing KPa Begins Ends Initial Pressure Pulse Application PrecautionsInventory Dead Volume Comparison vs. CalibrationSetup for Piston or Bell Provers Vacuum Comparison of Cal=Trak with Piston or Bell Provers Alternative Setup for Piston ProversComparison of Cal=Trak with Sonic Nozzle Transfer Standards Setup for LFEsCalibration of Mass Flow Controllers MFCs Vacuum Setup for Sonic Nozzle Transfer StandardCalibration of Rotameters Variable Area Flow Meters Calibration of Mass Flow Meters MFMsTurning the Cal=Trak Off Charging the Cal=Trak BatteryOperating Instructions Turning the Cal=Trak OnCal=Trak Keypad How To Use the Cal=Trak Keypad Low Battery IndicatorGeneral Menu Navigation Factory Default Settings Parameters Factory Settings Optional SettingsTaking Readings Option 1, Sensor Factor Setting User PreferencesSetup Menu 4, Date, Time & Battery Voltage Setup Menu 2, Reading Type, # in Average & Minutes/ReadingOption 3, Auto Off Setup Menu 5, Date & Time FormatsOption 1, Date Option 2, TimeBattery System Battery Maintenance & StorageMaintenance To Initiate the Leak Test Quality Assurance Leak Test ProcedureLeak Test Illustration Leak Test in Progress CalibrationPart Description Returning Your Unit for Calibration or Service ShipmentReplacement Parts & Accessories Calibration IncludesAdditional Information Limited Warranty Unit suddenly turns off Charge LED does not light when charger pluggedSettings have been lost or seem to have changed Piston Error appears on displayPiston does not move when the Read or Auto is pushed When taking readings, the flow seems offDuring Leak Test, Leakage 9.999 ccm appears on display Contact Sierra for Assistance Resetting the Cal=TrakFlow Cell Standardized 15-30C Model Optimum Flow RangeWorksheet descriptions Installation Operating Instructions for Cal=Soft SoftwareIntroduction RequirementsIntroduction Setup Cal=TrakSetup Cal=Soft Setup DUTPage Page Automatic Flow Calibration Using Sierra 100 Series MFC Software Troubleshooting Serial Port Selection IssueSerial Port Configuration Issue