Sierra SL-800 instruction manual Resetting the Cal=Trak, Contact Sierra for Assistance

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A-12.0 The Cal=Trak does not appear to be sending data through the serial (RS-232) port

1Review Appendix C: Cal=Soft Software Instructions beginning on page 33 of this Manual.

2Is the serial cable plugged into the correct COM port and the Cal=Trak?

3Is cable correct? The cable should be a 1 to 1 connection, not a null modem cable.

A-13.0 Resetting the Cal=Trak

There is a Hard Reset button recessed on the back left-hand side of the Cal=Trak. Use the Hard Reset button in order to override current operation and return to the “Main Menu”. All settings will be retained; however, current flow data will be lost.

A-14.0 Contact Sierra for Assistance

If the above tips do not get your calibrator functioning correctly, you are welcome to contact your local Sierra distributor. Or, you may contact any of our three locations for additional Sierra Instruments Technical Support:

CORPORATE HEADQUARTERS

5 Harris Court, Building L

Monterey, CA 93940

USA

Phone (831) 373-0200 (800) 866-0200 Fax (831) 373-4402

EUROPE HEADQUARTERS

Bijlmansweid 2

1934RE Egmond a/d Hoef The Netherlands

Phone +31 72 5071400 Fax +31 72 5071401

ASIA HEADQUARTERS

Room 618, Tomson Centre Bldg. A

188 Zhang Yang Road

Pu Dong New District

Shanghai, PR China, 200122

Phone +8621 5879 8521/22 Fax +8621 5879 8586

Please have the following information available before calling Sierra for support:

•Your Cal=Trak model and serial number

•Instruments being calibrated and/or used with the Cal=Trak

•Your Windows version and service pack level (i.e. Windows 2000 sp3, Windows XP Sp1)

•The COM port you are operating with (i.e. COM1, COM2, COM3, COM4)

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Contents Cal=Trak SL-800 Primary Gas Flow Calibrator Worldwide Locations to Serve You Table of Contents Page Theory of Operation General DescriptionIdealized Automatic Piston Prover Your Cal=Trak SL-800 Base Includes Cal=Trak Layout Unpacking ChecklistEach of Your Cal=Trak SL-800 Flow Cells Includes Attaching Flow Cells Cal=Trak Installation Attaching & Removing Flow CellsConnecting the Cal=Trak to a Flow Source Cal=Trak Measurement CycleInitial Pressure Pulse Timing KPa Begins Ends Initial Pressure Pulse Application PrecautionsInventory Dead Volume Comparison vs. CalibrationSetup for Piston or Bell Provers Vacuum Comparison of Cal=Trak with Piston or Bell Provers Alternative Setup for Piston ProversComparison of Cal=Trak with Sonic Nozzle Transfer Standards Setup for LFEsCalibration of Mass Flow Controllers MFCs Vacuum Setup for Sonic Nozzle Transfer StandardCalibration of Rotameters Variable Area Flow Meters Calibration of Mass Flow Meters MFMsTurning the Cal=Trak Off Charging the Cal=Trak BatteryOperating Instructions Turning the Cal=Trak OnLow Battery Indicator Cal=Trak Keypad How To Use the Cal=Trak KeypadGeneral Menu Navigation Parameters Factory Settings Optional Settings Factory Default SettingsTaking Readings Option 1, Sensor Factor Setting User PreferencesSetup Menu 4, Date, Time & Battery Voltage Setup Menu 2, Reading Type, # in Average & Minutes/ReadingOption 3, Auto Off Setup Menu 5, Date & Time FormatsOption 1, Date Option 2, TimeBattery Maintenance & Storage Battery SystemMaintenance To Initiate the Leak Test Quality Assurance Leak Test ProcedureLeak Test Illustration Leak Test in Progress CalibrationPart Description Returning Your Unit for Calibration or Service ShipmentReplacement Parts & Accessories Calibration IncludesAdditional Information Limited Warranty Unit suddenly turns off Charge LED does not light when charger pluggedSettings have been lost or seem to have changed Piston Error appears on displayWhen taking readings, the flow seems off Piston does not move when the Read or Auto is pushedDuring Leak Test, Leakage 9.999 ccm appears on display Contact Sierra for Assistance Resetting the Cal=TrakFlow Cell Standardized 15-30C Model Optimum Flow RangeWorksheet descriptions Installation Operating Instructions for Cal=Soft SoftwareIntroduction RequirementsIntroduction Setup Cal=TrakSetup Cal=Soft Setup DUTPage Page Automatic Flow Calibration Using Sierra 100 Series MFC Serial Port Selection Issue Software TroubleshootingSerial Port Configuration Issue