Linear PERS-4200 Series manual Automatic Status Reports, Extended Event Log, Speaker Phone Timer

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Automatic Status Reports

Automatic status reports of all pending supervisory conditions can be sent to the Central Station at a daily, weekly or monthly schedule until the supervisory condition is cleared or corrected. If split reporting is enabled, the automatic status report will be sent to the supervisory number only.

The automatic status report consists of a periodic test report, followed operating mode report (Home Mode and Away Mode only) and any supervisory conditions. Supervisory conditions that are covered by the automatic status report include AC fail, Console low battery, missed sensor supervision, and sensor low battery for all sensors learned in to the Console.

NOTE: Supervisory events are reported by automatic status report regardless of the global REPORT SUPERVISORY EVENTS setting on the Reporting Options tab. Also, AC power loss events are reported by automatic status report regardless of the global REPORT AC FAIL setting on the Reporting Options tab.

The default MODE setting for automatic status reports is disabled. To have the Console send automatic status reports, select one of the three MODE options:

Daily

Weekly

Monthly

NOTE FOR UL APPLICATIONS: UL requires the Automatic Status Report Mode option be set to DAILY.

For each option, set the time for the automatic test report to occur in the TIME area.

The DAY area selects the day of week or day of month for the weekly and monthly automatic status reports.

Extended Event Log

The Console’s event log always records system alarm (Group 1) events. Additional events are categorized as Group 2 and Group 3 events.

The default adds GROUP 2 and GROUP 3 events to the Console’s log:

Group 2

Console mode changes (off, home, away, night)

Activity sensor activations

Inactivity alarm window expiration

Reminder message timeout expiration

Group 3

Remote access (RA4200) sessions

Console supervisory events (AC power, low battery, phone trouble)

Sensor supervisory events (supervision, low battery)

Speaker Phone Timer

The Console can be programmed to act as a hands-free speakerphone for incoming calls. If the user forgets to hang up, a timer will automatically disconnect the call.

The default disables Speakerphone Mode. To use the speakerphone option, select 15, 30, or 60 minutes for the speakerphone automatic disconnect timer.

Refer to the PERS-4200 User’s Guide for remote call-in speakerphone operation instructions.

Two-way Audio Mode

The Console supports 2-way audio communications with the subscriber through the Console’s speaker and microphone.

The default sets all Console sensors to have 2-way audio enabled. 2-way audio can be enabled or disabled for individual sensors using the check boxes on the Sensors tab.

If 2-way audio activation is selected for an emergency sensor, after the monitoring service operator acknowledges the communicators report, the Console will stop its siren (if enabled) and switch to the selected audio mode for 90 seconds if:

Two-way audio mode is selected (listen-only, two-way manual, or two-way auto) in the RA4200 Reporting Options menu

AND —

The zone where an alarm is being reported is enabled for two-way audio.

Temperature Alarms have a separate setting to enable 2-way audio for those types of alarms.

All other alarms or events are controlled solely by the global 2-way audio setting in the Reporting Options menu and will go into 2-way audio if that option is enabled.

There are four choices for 2-way audio:

Disable (Globally) — Console will not report as an audio account to the Central Station. No audio monitoring will occur.

Two-Way Auto (default setting for PSTN reporting) — The Console automatically switches between listen and talk depending on which party is talking. The operator can still switch from listen to talk manually by pressing “1”, or switch from talk to listen by pressing “3” on a telephone connected to the line (with increased volume). Pressing “8” returns to two-way auto. Pressing “9” disconnects the call. Press any key but “9” to extend the time 90 seconds.

Two-Way Manual (default setting for IP reporting) — The operator will be able to hear sound from the Console and will be able to talk through the Console’s speaker. The operator can switch from listen to talk by pressing “1”, or switch from talk to listen by pressing “3” on a telephone connected to the line. Pressing “9” disconnects the call (press any key but “9” to extend the time 90 seconds).

Listen Only — The operator will be able to hear sound from the Console’s microphone, but will not be able to talk through the Console’s speaker. Pressing “9” on a telephone connected to the line disconnects the call (press any key but “9” to extend the time 90 seconds).

Dialing Delay

To help reduce false alarms reported to the Central Station, a delay of 15 seconds can be entered for PSTN or IP reporting. During this delay time, the subscriber can press the CANCEL button to cancel the alarm reporting to the Central Station. After the delay, once the call is initiated and the receiver handshake tone is detected (with PSTN reporting), or the IP packet is sent (with IP reporting), the report cannot be cancelled.

The default setting for dialing delay is OFF.

4 x 2 Alarm Codes

The 4 x 2 reporting format uses four digits for the account number and two digits for the alarm code.

The Console defaults for 4 x 2 reporting assigns alarm codes 11-26 to Console zones 1-16, trouble codes 41-56 to Console zones 1-16, and 16 other general alarm codes.

Any of the default 4 x 2 alarm codes can be modifi ed as necessary. Enter the new 2-digit code in the 4 x 2 area.

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Contents PERS-4200 Series Important Pers Installation Warnings Contents Power Supply Product DescriptionVoice Prompts ProgrammingOperation Summary EmergencyActivity FireRemote Speaker/Microphone Module Alternate Console LabelsHome Button Cover Option Module Installation Power Supply InstallationConsole Connections Telephone ConnectionsConsole Modes & Features Provider FeaturesProvider Modes User Features User ModesUsing the Provider Modes Power Off ModeNot-Ready Mode Programming ModeProgramming with RA4200 Software DescriptionSystem Requirements RA4200 can connect to the Console two waysRA4200 Software Installation Programming OutlineTesting the Modem Command and Response modem information. If the modem is notWorking properly, Windows will notify you To Test the Modem in Windows XP10. RA4200 Software Overview Account Template TabsSub-menus that can be accessed from the Menu Bar are Menu BarDrop-down Menu Items and Icons Customer Tab Console Tab Temperature Limit Settings Console Time SettingsAnnunciate Trouble Indication Annunciate Status with Home ButtonLow Battery Report Options Sensors TabSensor Status Indicators Sensor ZonesSensor types selections available are Communicator Tab Communicator FallbackPstn Dialing Sequence Internet Protocol IP Reporting Enter the account number for the specifi c ConsoleThree Central Station Pstn reporting formats are available Three Central Station IP reporting formats are availableMode Switch Reporting Reporting Options TabReport AC Fail Report Supervisory EventsSpeaker Phone Timer Two-way Audio Mode2 Alarm Codes Automatic Status ReportsReminder Settings Audio Replay During TimeoutReminder Messages Tab Report Missed ReminderReminder Time Slot Settings Four types of reminder messages are availableTest Reminder Creating or Editing Reminder MessagesChoose a reminder message type Console Communication Send/Receive WindowWhen a Console is new or un-programmed it will announce Sending and Receiving Console DataConsole Time and Date First Time Programming for New ConsolesConnecting with the Console Limited Remote Telephone ProgrammingOption 1 Reporting Format Option 2 Primary Telephone NumberSensor Learn / Test Mode Learning SensorsActivate the sensor to learn. The Console will announce Console will announce the next available zone numberTesting Sensors Learning a Single SensorErasing All Sensors Event Log Retrieving the Event LogPrinting the Event Log Clearing the Event LogPrinting or Exporting a Template System Firmware Update Utility Instructions Firmware Update Utility InstructionsUpdating Console Firmware Upgrade Complete Appendix a Reporting Codes Reporting Code CIDAppendix B Mode Table System EventAppendix C Communications Status Window Table Opening Port COM30Power Requirements SpecificationsLinear Limited Warranty Regulatory InformationIndex #’sSIM ID Copyright 2014 Linear LLC 237016 a