Linear PERS-4200 Series manual Retrieving the Event Log, Printing the Event Log

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14. Event Log

The Console will log system events in its memory they occur. The log can be retrieved by the RA4200 software. Each event is tagged with the date and time that the event was recorded. The log contains the most recent 100 Console events.

Three standard reporting groups are supported:

Group 1 logging always occurs; all events related to alarms are logged:

Sensor alarms (emergency, fi re, CO)

Temperature alarms

HELP button alarms

2-way voice sessions

Alarm reset/cancel

Central Station reports, attempts, retries and failures

All button presses

Group 2 logging is optional; when enabled, mode changes, activity monitoring, and reminder message expiration events are logged:

Console mode changes (off, home, away, night)

Activity sensor activations

Inactivity alarm window expiration

Reminder message timeout expiration

Group 3 logging is optional; when enabled, supervisory trouble and remote access events are logged:

Remote access (RA4200) sessions

Console supervisory events (AC power, low battery, phone trouble)

Sensor supervisory events (supervision, low battery)

NOTE: Extended event logging options for Group 2 and Group 3 events are selectable on the REPORTING OPTIONS tab.

14.1 Retrieving the Event Log

Use the following steps to retrieve a Console’s event log:

1.Connect to the Console with the RA4200 application.

2.Press the GET LOG icon (also available under COMMUNICATIONS on the menu bar).

3.After the log is retrieved, it will be displayed on the LOG tab. Use the scroll bar to view the entire log. The most recent event is indicated in the log.

4.Disconnect from the Console.

14.2 Printing the Event Log

The contents of the log can be printed with the account summary using the RA4200 PRINT / PREVIEW command.

14.3 Clearing the Event Log

In case the Console is going to be moved, re-confi gured, or used in a different installation, the event log can be cleared from the Console’s memory. To clear the log:

1.Connect to the Console with the RA4200 application.

2.Select CLEAR EVENT LOG from the RA4200 TOOLS menu.

3.Disconnect from the Console.

RA4200 Console Event Log

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Contents PERS-4200 Series Important Pers Installation Warnings Contents Product Description Power SupplyVoice Prompts ProgrammingEmergency Operation SummaryActivity FireRemote Speaker/Microphone Module Alternate Console LabelsHome Button Cover Power Supply Installation Option Module InstallationConsole Connections Telephone ConnectionsConsole Modes & Features Provider FeaturesProvider Modes User Modes User FeaturesPower Off Mode Using the Provider ModesNot-Ready Mode Programming ModeSoftware Description Programming with RA4200System Requirements RA4200 can connect to the Console two waysProgramming Outline RA4200 Software InstallationCommand and Response modem information. If the modem is not Testing the ModemWorking properly, Windows will notify you To Test the Modem in Windows XPAccount Template Tabs 10. RA4200 Software OverviewSub-menus that can be accessed from the Menu Bar are Menu BarDrop-down Menu Items and Icons Customer Tab Console Tab Console Time Settings Temperature Limit SettingsAnnunciate Trouble Indication Annunciate Status with Home ButtonSensors Tab Low Battery Report OptionsSensor Status Indicators Sensor ZonesSensor types selections available are Communicator Tab Communicator FallbackPstn Dialing Sequence Enter the account number for the specifi c Console Internet Protocol IP ReportingThree Central Station Pstn reporting formats are available Three Central Station IP reporting formats are availableReporting Options Tab Mode Switch ReportingReport AC Fail Report Supervisory EventsTwo-way Audio Mode Speaker Phone Timer2 Alarm Codes Automatic Status ReportsAudio Replay During Timeout Reminder SettingsReminder Messages Tab Report Missed ReminderFour types of reminder messages are available Reminder Time Slot SettingsTest Reminder Creating or Editing Reminder MessagesChoose a reminder message type Send/Receive Window Console CommunicationSending and Receiving Console Data When a Console is new or un-programmed it will announceConsole Time and Date First Time Programming for New ConsolesLimited Remote Telephone Programming Connecting with the ConsoleOption 1 Reporting Format Option 2 Primary Telephone NumberLearning Sensors Sensor Learn / Test ModeActivate the sensor to learn. The Console will announce Console will announce the next available zone numberTesting Sensors Learning a Single SensorErasing All Sensors Retrieving the Event Log Event LogPrinting the Event Log Clearing the Event LogPrinting or Exporting a Template System Firmware Update Utility Instructions Firmware Update Utility InstructionsUpdating Console Firmware Upgrade Complete Reporting Code CID Appendix a Reporting CodesSystem Event Appendix B Mode TableOpening Port COM30 Appendix C Communications Status Window TableSpecifications Power RequirementsRegulatory Information Linear Limited Warranty#’s IndexSIM ID Copyright 2014 Linear LLC 237016 a