Mitel 5360 manual Set Up your Mailbox, Enable Visual Voice Mail

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5360 IP Phone – User Guide

VISUAL VOICE MAIL

Use the Visual Voice Mail application to manage and listen to voice mail messages.

Set Up your Mailbox

Before you can use voice mail, you must first set up your mailbox.

To set up your mailbox:

1.Dial the voice mail Hunt Group number provided by your system administrator.

2.Follow the verbal instructions to create your personal passcode and to record your name and greeting.

3.Set up Call Forwarding to direct your calls to the voice mail hunt group number.

Enable Visual Voice Mail

To enable Visual Voice Mail:

1.Press the blue Applications key .

2.Press Settings.

3.Press Message Key Config.

4.Select Open Voice Mail App.

5.Press Save.

Opening the Visual Voice Mail Application

You can open the Visual Voice Mail application by pressing the Voice Mail icon from the Gadget Sidebar.

You can also open the Visual Voice Mail application by selecting it in the Application list or by using the Settings application to program a key (either a feature key or the Message

key, ) to open it. See Program Feature Keys Using the Settings Application.

Note: You must log out of Visual Voice Mail before you can access your voice mailbox from the dialpad.

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Contents `çããìåáÅ~íáçåë=mä~íÑçêãë= Mitel 5360 IP Phone User Guide August TrademarksAbout Your Phone IiiSetting UP Your Contact List Call Forwarding Using Other Features Vii Using Your Phone with the 5310 IP Conference UnitViii Using Your Phone with the Cordless Module and AccessoriesUsing the Cordless Devices Application IP Phone User Guide About Your Phone 5360 IP Phone Elements of Your Phone Feature FunctionMitel Line Interface Module Ring/Message IndicatorsUsing Your IP Phone with Mitel Unified Communicator Express For Users on Resilient 3300 ICP SystemsDont Cradle the Handset Tips For Your Comfort And SafetyAdjust the Viewing Angle Html ApplicationsGetting Started with Your Phone Using Your Default Phone WindowIP Phone Window Feature Function IP Phone Default WindowGadget Sidebar on the 5360 IP Phone Applications/Icons Function Using Applications on the 5360 IP PhoneGetting Help Accessing Your Phone ApplicationsTips for Setting up Your Phone and Touch Screen To access the 5360 IP Phone Help and documentationCustomizing Your Phone Using the Settings ApplicationSpecify Text Size Specify LanguageSpecify Call Notification Behavior To enable a screen saver Adjust Display BrightnessEnable a Screen Saver Press Settings Press BrightnessSpecify Audio Feedback Options Calibrate the DisplayFloat Keys Enable Message KeyEnable PC Connectivity Adjust the RingerText Entry Cleaning Your 5360 IP PhoneText Entry Window Status Line KeyboardsNumeric Keyboard Numeric KeyboardAdding Names to Your Contact List Setting UP Your Contact ListEditing Information in Your Contact List Opening the Visual Voice Mail Application Set Up your MailboxEnable Visual Voice Mail Visual Voice MailLog Into Your Mailbox From Another Extension Log Into Your Mailbox From Your Own ExtensionVoice Mail Application Main Window Log Out Of Your MailboxAbout the Visual Voice Mail Main Window To logout of your mailboxTo display details about a message Display Message DetailsMessage Details Window Dial Message Sender Play a Voice MessageTo dial the phone number of a message sender Delete a Message Save a MessageAdd a Message Sender to Your Contacts List Forward a Message to Your Email Address Forward a Message to Another MailboxView Call Log Details Using the Call History ApplicationTo view call log details To delete an individual log Review Call Log IconsDelete Logs To review call log iconsTo deactivate Call Forward Always Using Quick Call Forward AlwaysTo program and enable Call Forward Always Call ForwardingTo program Call Forwarding default settings Programming Call Forwarding DefaultsPress Edit Default Tips on Programming Features Programing Features on Your KeysFeatures available for programming on programmable keys IP Phone User Guide Applications available for programming on programmable keys Program Feature Keys Using the Settings ApplicationTo program a Phone Feature or hard key Press Settings Press Programmable KeysTo program Speed Call To program a Phone ApplicationPress Speed Call Clear Programming from a Key To clear the feature or application programming from a keyPress Clear Key To dial a contact from your People list Making and Answering CallsDial from your People Application Phone BookEnd a Call Answer a CallRedial Handsfree Operation Redial Saved NumberAuto-Answer Using the Analog lineHold Call HandlingMute Conference TransferConference Split To alternate between the two parties Add HeldSwap To move a call on hold to another line appearanceAccount Codes Using Other FeaturesTo retrieve a call placed on Hold by the attendant Attendant Call Hold Remote RetrieveCallback Call Forward Remote Im HereCall Forward Forced Call Forward End ChainingTo force an incoming call to be forwarded To park an active call Call Forward OverrideCall Park To override Call Forward and ring a stationTo retrieve a parked call To retrieve a call when you hear the Campon toneCall Pickup CamponTo turn Handsfree Answerback on Direct Paging Handsfree Answerback EnabledDirect Paging To page a partyTo end a Handsfree Answerback call To answer a call using Handsfree AnswerbackTo end a Direct Page call, do one of the following Direct Paging Handsfree Answerback DisabledDo Not Disturb Direct Voice CallEmergency Calls When Emergency Call Routing Programmed Emergency Calls When Emergency Call Routing Not ProgrammedEmergency Calls Float Keys To disable float keys To enable float keysPress Settings Press Float Keys To program Float Keys using the Settings ApplicationTo make the call a normal two-way speaker call Using Float KeysGroup Listen To activate Group Listen while in a handset conversationGroup Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTo make a Group To change another group members presence status Group PresenceTo join a group To leave a groupTo use Handoff to Push an in-progress call to the PRG Handoff Personal Ring GroupsTo Pull an in-progress call from another member of the PRG Headset Operation To log into a Hot Desking phone the phone must be idle Hot DeskingTo log out of Hot Desking phone the phone must be idle To change your Hot Desk PIN Hot Desk Remote LogoutHot Desk PIN Change To remotely log out a Hot Desking phoneMake Busy Message Waiting IndicatorMessaging Advisory To respond to a message waiting condition on your phone Messaging CallbackYou can check for messages from a remote station To cancel all Callbacks Messaging Cancel CallbackMessaging Cancel All Callbacks To cancel a CallbackOverride Intrude Night AnswerPaging To de-activate Phone Lock Phone LockBefore locking a set, ensure that To activate Phone LockTo change the User PIN User PINTo listen to a recording Record a CallTo start recording while on a 2-party call To control recording, do one or all of the followingTo program a Reminder To view, change, and/or cancel a pending ReminderTo acknowledge a Reminder when your phone rings once ReminderContact Presence To dial a call using Speak@EaseSpeak@Ease Speed CallTo flash a trunk while talking on an outside call Tag CallTrunk Flash To tag a malicious callPlace the Conference Unit in Presentation Mode Using Your Phone with the 5310 IP Conference UnitAccess the Conference Controller Adjust the Conference Unit VolumeMute the Conference Unit Exit the Conference ControllerTo exit the conference controller To answer a Call using the analog line Using the Line Interface ModuleMaking and Answering Calls Using the Analog key To make a call using the Analog lineTo end a current call when an incoming analog call arrives Making and Answering Calls Using the Failover ModeUsing Your Phone with the Cordless Module and Accessories Elements of Your Cordless Module and Accessories To pair a Dect cordless accessory Pairing the Cordless Module and AccessoriesHandset/Headset Combinations To pair a Bluetooth accessory Pairing a Bluetooth Accessory with a Bluetooth ModuleTo unpair a cordless accessory Cordless Module LED IndicatorsUsing a Cordless Device as a Remote Control Unpairing an AccessoryUsing the Volume Keys on Cordless Device Using the Mute Key on a Cordless DeviceElements of the Cordless Handset Using the Mitel Cordless HandsetCordless Handset on a 5360 IP Phone To dial with Auto Dial enabled Dialing Auto Dial DisabledDialing Auto Dial Enabled To dial a number with Auto Dial disabledHandset provides the following alerting tones Handset Alerting Tones and LEDsElements of the Dect Cordless Headset Using the Mitel Dect Cordless HeadsetCordless headset provides the following alerting tones Headset Alerting Tones and LEDsLED Color LED State Indicates To answer a call Using a Bluetooth HeadsetTo hang up on a call To dial a number with Auto Dial enabled To view Cordless Module information Using the Cordless Devices ApplicationLow Battery Level Viewing Cordless Module InformationConnecting/Disconnecting a Bluetooth Headset Enabling/Disabling Auto-Connect on a Bluetooth HeadsetEditing a Bluetooth Headset Name Press Edit Label To disable Auto DialAuto Dial To program an Auto Dial numberIP Phone User Guide