Mitel 5360 Record a Call, To start recording while on a 2-party call, To listen to a recording

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5360 IP Phone – User Guide

Record a Call

This feature uses your voice mail system to record your phone conversations.

Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator.

To start recording while on a 2-party call:

Press the Record Call key. (See Programing Features On Your Keys for instructions on programming a Record Call key to your phone.)

Note: Your system may be programmed to automatically begin recording external calls when you or the other answers.

To control recording, do one or all of the following:

To pause recording, press the Pause softkey.

To resume recording after pausing, press the Resume softkey.

To stop a recording without saving it, press the Erase softkey or (CANCEL).

To stop and save a recording, press the Save softkey.

Putting the call on hold saves the recording; taking the call off hold starts a new recording.

Depending on system programming, hanging up, or pressing (TRANS/CONF) or a DSS key, may also save the recording.

To listen to a recording:

1.Lift the handset.

2.Access your voice mailbox.

3.Follow the prompts to retrieve the recording.

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Contents `çããìåáÅ~íáçåë=mä~íÑçêãë= Trademarks Mitel 5360 IP Phone User Guide AugustIii About Your PhoneSetting UP Your Contact List Call Forwarding Using Other Features Using Your Phone with the 5310 IP Conference Unit ViiUsing Your Phone with the Cordless Module and Accessories ViiiUsing the Cordless Devices Application IP Phone User Guide About Your Phone 5360 IP Phone Feature Function Elements of Your PhoneRing/Message Indicators Using Your IP Phone with Mitel Unified Communicator ExpressFor Users on Resilient 3300 ICP Systems Mitel Line Interface ModuleTips For Your Comfort And Safety Adjust the Viewing AngleHtml Applications Dont Cradle the HandsetIP Phone Window Using Your Default Phone WindowGetting Started with Your Phone IP Phone Default Window Feature FunctionGadget Sidebar on the 5360 IP Phone Using Applications on the 5360 IP Phone Applications/Icons FunctionAccessing Your Phone Applications Tips for Setting up Your Phone and Touch ScreenTo access the 5360 IP Phone Help and documentation Getting HelpUsing the Settings Application Customizing Your PhoneSpecify Call Notification Behavior Specify LanguageSpecify Text Size Adjust Display Brightness Enable a Screen SaverPress Settings Press Brightness To enable a screen saverCalibrate the Display Specify Audio Feedback OptionsEnable Message Key Enable PC ConnectivityAdjust the Ringer Float KeysCleaning Your 5360 IP Phone Text EntryText Entry Window Keyboards Status LineNumeric Keyboard Numeric KeyboardEditing Information in Your Contact List Setting UP Your Contact ListAdding Names to Your Contact List Set Up your Mailbox Enable Visual Voice MailVisual Voice Mail Opening the Visual Voice Mail ApplicationLog Into Your Mailbox From Your Own Extension Log Into Your Mailbox From Another ExtensionLog Out Of Your Mailbox About the Visual Voice Mail Main WindowTo logout of your mailbox Voice Mail Application Main WindowDisplay Message Details To display details about a messageMessage Details Window To dial the phone number of a message sender Play a Voice MessageDial Message Sender Add a Message Sender to Your Contacts List Save a MessageDelete a Message Forward a Message to Another Mailbox Forward a Message to Your Email AddressTo view call log details Using the Call History ApplicationView Call Log Details Review Call Log Icons Delete LogsTo review call log icons To delete an individual logUsing Quick Call Forward Always To program and enable Call Forward AlwaysCall Forwarding To deactivate Call Forward AlwaysPress Edit Default Programming Call Forwarding DefaultsTo program Call Forwarding default settings Features available for programming on programmable keys Programing Features on Your KeysTips on Programming Features IP Phone User Guide Program Feature Keys Using the Settings Application To program a Phone Feature or hard keyPress Settings Press Programmable Keys Applications available for programming on programmable keysPress Speed Call To program a Phone ApplicationTo program Speed Call Press Clear Key To clear the feature or application programming from a keyClear Programming from a Key Making and Answering Calls Dial from your People ApplicationPhone Book To dial a contact from your People listRedial Answer a CallEnd a Call Redial Saved Number Handsfree OperationUsing the Analog line Auto-AnswerMute Call HandlingHold Conference Split TransferConference Add Held SwapTo move a call on hold to another line appearance To alternate between the two partiesUsing Other Features Account CodesAttendant Call Hold Remote Retrieve CallbackCall Forward Remote Im Here To retrieve a call placed on Hold by the attendantTo force an incoming call to be forwarded Call Forward End ChainingCall Forward Forced Call Forward Override Call ParkTo override Call Forward and ring a station To park an active callTo retrieve a call when you hear the Campon tone Call PickupCampon To retrieve a parked callDirect Paging Handsfree Answerback Enabled Direct PagingTo page a party To turn Handsfree Answerback onTo answer a call using Handsfree Answerback To end a Handsfree Answerback callDirect Paging Handsfree Answerback Disabled To end a Direct Page call, do one of the followingDirect Voice Call Do Not DisturbEmergency Calls Emergency Calls When Emergency Call Routing Not ProgrammedEmergency Calls When Emergency Call Routing Programmed Float Keys To enable float keys Press Settings Press Float KeysTo program Float Keys using the Settings Application To disable float keysUsing Float Keys Group ListenTo activate Group Listen while in a handset conversation To make the call a normal two-way speaker callTo make a Group To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer Group Presence To join a groupTo leave a group To change another group members presence statusTo Pull an in-progress call from another member of the PRG Handoff Personal Ring GroupsTo use Handoff to Push an in-progress call to the PRG Headset Operation To log out of Hot Desking phone the phone must be idle Hot DeskingTo log into a Hot Desking phone the phone must be idle Hot Desk Remote Logout Hot Desk PIN ChangeTo remotely log out a Hot Desking phone To change your Hot Desk PINMessaging Advisory Message Waiting IndicatorMake Busy You can check for messages from a remote station Messaging CallbackTo respond to a message waiting condition on your phone Messaging Cancel Callback Messaging Cancel All CallbacksTo cancel a Callback To cancel all CallbacksPaging Night AnswerOverride Intrude Phone Lock Before locking a set, ensure thatTo activate Phone Lock To de-activate Phone LockUser PIN To change the User PINRecord a Call To start recording while on a 2-party callTo control recording, do one or all of the following To listen to a recordingTo view, change, and/or cancel a pending Reminder To acknowledge a Reminder when your phone rings onceReminder To program a ReminderTo dial a call using Speak@Ease Speak@EaseSpeed Call Contact PresenceTag Call Trunk FlashTo tag a malicious call To flash a trunk while talking on an outside callUsing Your Phone with the 5310 IP Conference Unit Access the Conference ControllerAdjust the Conference Unit Volume Place the Conference Unit in Presentation ModeTo exit the conference controller Exit the Conference ControllerMute the Conference Unit Using the Line Interface Module Making and Answering Calls Using the Analog keyTo make a call using the Analog line To answer a Call using the analog lineMaking and Answering Calls Using the Failover Mode To end a current call when an incoming analog call arrivesUsing Your Phone with the Cordless Module and Accessories Elements of Your Cordless Module and Accessories Handset/Headset Combinations Pairing the Cordless Module and AccessoriesTo pair a Dect cordless accessory Pairing a Bluetooth Accessory with a Bluetooth Module To pair a Bluetooth accessoryCordless Module LED Indicators Using a Cordless Device as a Remote ControlUnpairing an Accessory To unpair a cordless accessoryUsing the Mute Key on a Cordless Device Using the Volume Keys on Cordless DeviceCordless Handset on a 5360 IP Phone Using the Mitel Cordless HandsetElements of the Cordless Handset Dialing Auto Dial Disabled Dialing Auto Dial EnabledTo dial a number with Auto Dial disabled To dial with Auto Dial enabledHandset Alerting Tones and LEDs Handset provides the following alerting tonesUsing the Mitel Dect Cordless Headset Elements of the Dect Cordless HeadsetHeadset Alerting Tones and LEDs Cordless headset provides the following alerting tonesLED Color LED State Indicates To hang up on a call Using a Bluetooth HeadsetTo answer a call To dial a number with Auto Dial enabled Using the Cordless Devices Application Low Battery LevelViewing Cordless Module Information To view Cordless Module informationEditing a Bluetooth Headset Name Enabling/Disabling Auto-Connect on a Bluetooth HeadsetConnecting/Disconnecting a Bluetooth Headset To disable Auto Dial Auto DialTo program an Auto Dial number Press Edit LabelIP Phone User Guide