Mitel 5360 Using the Call History Application, View Call Log Details, To view call log details

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5360 IP Phone – User Guide

USING THE CALL HISTORY APPLICATION

Use the Call History application to display logs of your most recent 50 calls. After the 50- call limit has been reached, the oldest log is replaced each time a new call is missed, made, or answered.

From this application, you can

display logs by type

display call information (if available) for the logs

return missed calls by pressing a key

delete or modify digits before saving or dialing a call

delete logs

If you are a hot-desk user, you can view and maintain your call history logs when you are logged into another extension.

View Call Log Details

To view call log details:

1.Press Call History.

2.Press

Missed to view your missed calls (if any).

All to view a list of all logs

Answered to view logs of your incoming calls

Made to view logs of your outgoing calls.

3.Use the navigation keys at the bottom of the display to move to the previous or next page of logs. The total number of pages in the current list is shown at the bottom of the display.

4.Press the Dial icon to the right of the log to call the contact or

Press on a Call log to display the call details:

Name and number (if available)

Log type and number of attempts (for example, Missed, 2x)

Type of call: Transfer (Tsf.) or Conference (Conf.)

Time and date of log

Duration of call in hours:minutes:seconds (for Made and Answered logs).

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Contents `çããìåáÅ~íáçåë=mä~íÑçêãë= Mitel 5360 IP Phone User Guide August TrademarksAbout Your Phone IiiSetting UP Your Contact List Call Forwarding Using Other Features Vii Using Your Phone with the 5310 IP Conference UnitViii Using Your Phone with the Cordless Module and AccessoriesUsing the Cordless Devices Application IP Phone User Guide About Your Phone 5360 IP Phone Elements of Your Phone Feature FunctionMitel Line Interface Module Ring/Message IndicatorsUsing Your IP Phone with Mitel Unified Communicator Express For Users on Resilient 3300 ICP SystemsDont Cradle the Handset Tips For Your Comfort And SafetyAdjust the Viewing Angle Html ApplicationsUsing Your Default Phone Window Getting Started with Your PhoneIP Phone Window Feature Function IP Phone Default WindowGadget Sidebar on the 5360 IP Phone Applications/Icons Function Using Applications on the 5360 IP PhoneGetting Help Accessing Your Phone ApplicationsTips for Setting up Your Phone and Touch Screen To access the 5360 IP Phone Help and documentationCustomizing Your Phone Using the Settings ApplicationSpecify Language Specify Text SizeSpecify Call Notification Behavior To enable a screen saver Adjust Display BrightnessEnable a Screen Saver Press Settings Press BrightnessSpecify Audio Feedback Options Calibrate the DisplayFloat Keys Enable Message KeyEnable PC Connectivity Adjust the RingerText Entry Cleaning Your 5360 IP PhoneText Entry Window Status Line KeyboardsNumeric Keyboard Numeric KeyboardSetting UP Your Contact List Adding Names to Your Contact ListEditing Information in Your Contact List Opening the Visual Voice Mail Application Set Up your MailboxEnable Visual Voice Mail Visual Voice MailLog Into Your Mailbox From Another Extension Log Into Your Mailbox From Your Own ExtensionVoice Mail Application Main Window Log Out Of Your MailboxAbout the Visual Voice Mail Main Window To logout of your mailboxTo display details about a message Display Message DetailsMessage Details Window Play a Voice Message Dial Message SenderTo dial the phone number of a message sender Save a Message Delete a MessageAdd a Message Sender to Your Contacts List Forward a Message to Your Email Address Forward a Message to Another MailboxUsing the Call History Application View Call Log DetailsTo view call log details To delete an individual log Review Call Log IconsDelete Logs To review call log iconsTo deactivate Call Forward Always Using Quick Call Forward AlwaysTo program and enable Call Forward Always Call ForwardingProgramming Call Forwarding Defaults To program Call Forwarding default settingsPress Edit Default Programing Features on Your Keys Tips on Programming FeaturesFeatures available for programming on programmable keys IP Phone User Guide Applications available for programming on programmable keys Program Feature Keys Using the Settings ApplicationTo program a Phone Feature or hard key Press Settings Press Programmable KeysTo program a Phone Application To program Speed CallPress Speed Call To clear the feature or application programming from a key Clear Programming from a KeyPress Clear Key To dial a contact from your People list Making and Answering CallsDial from your People Application Phone BookAnswer a Call End a CallRedial Handsfree Operation Redial Saved NumberAuto-Answer Using the Analog lineCall Handling HoldMute Transfer ConferenceConference Split To alternate between the two parties Add HeldSwap To move a call on hold to another line appearanceAccount Codes Using Other FeaturesTo retrieve a call placed on Hold by the attendant Attendant Call Hold Remote RetrieveCallback Call Forward Remote Im HereCall Forward End Chaining Call Forward ForcedTo force an incoming call to be forwarded To park an active call Call Forward OverrideCall Park To override Call Forward and ring a stationTo retrieve a parked call To retrieve a call when you hear the Campon toneCall Pickup CamponTo turn Handsfree Answerback on Direct Paging Handsfree Answerback EnabledDirect Paging To page a partyTo end a Handsfree Answerback call To answer a call using Handsfree AnswerbackTo end a Direct Page call, do one of the following Direct Paging Handsfree Answerback DisabledDo Not Disturb Direct Voice CallEmergency Calls When Emergency Call Routing Not Programmed Emergency Calls When Emergency Call Routing ProgrammedEmergency Calls Float Keys To disable float keys To enable float keysPress Settings Press Float Keys To program Float Keys using the Settings ApplicationTo make the call a normal two-way speaker call Using Float KeysGroup Listen To activate Group Listen while in a handset conversationTo respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTo make a Group To change another group members presence status Group PresenceTo join a group To leave a groupHandoff Personal Ring Groups To use Handoff to Push an in-progress call to the PRGTo Pull an in-progress call from another member of the PRG Headset Operation Hot Desking To log into a Hot Desking phone the phone must be idleTo log out of Hot Desking phone the phone must be idle To change your Hot Desk PIN Hot Desk Remote LogoutHot Desk PIN Change To remotely log out a Hot Desking phoneMessage Waiting Indicator Make BusyMessaging Advisory Messaging Callback To respond to a message waiting condition on your phoneYou can check for messages from a remote station To cancel all Callbacks Messaging Cancel CallbackMessaging Cancel All Callbacks To cancel a CallbackNight Answer Override IntrudePaging To de-activate Phone Lock Phone LockBefore locking a set, ensure that To activate Phone LockTo change the User PIN User PINTo listen to a recording Record a CallTo start recording while on a 2-party call To control recording, do one or all of the followingTo program a Reminder To view, change, and/or cancel a pending ReminderTo acknowledge a Reminder when your phone rings once ReminderContact Presence To dial a call using Speak@EaseSpeak@Ease Speed CallTo flash a trunk while talking on an outside call Tag CallTrunk Flash To tag a malicious callPlace the Conference Unit in Presentation Mode Using Your Phone with the 5310 IP Conference UnitAccess the Conference Controller Adjust the Conference Unit VolumeExit the Conference Controller Mute the Conference UnitTo exit the conference controller To answer a Call using the analog line Using the Line Interface ModuleMaking and Answering Calls Using the Analog key To make a call using the Analog lineTo end a current call when an incoming analog call arrives Making and Answering Calls Using the Failover ModeUsing Your Phone with the Cordless Module and Accessories Elements of Your Cordless Module and Accessories Pairing the Cordless Module and Accessories To pair a Dect cordless accessoryHandset/Headset Combinations To pair a Bluetooth accessory Pairing a Bluetooth Accessory with a Bluetooth ModuleTo unpair a cordless accessory Cordless Module LED IndicatorsUsing a Cordless Device as a Remote Control Unpairing an AccessoryUsing the Volume Keys on Cordless Device Using the Mute Key on a Cordless DeviceUsing the Mitel Cordless Handset Elements of the Cordless HandsetCordless Handset on a 5360 IP Phone To dial with Auto Dial enabled Dialing Auto Dial DisabledDialing Auto Dial Enabled To dial a number with Auto Dial disabledHandset provides the following alerting tones Handset Alerting Tones and LEDsElements of the Dect Cordless Headset Using the Mitel Dect Cordless HeadsetCordless headset provides the following alerting tones Headset Alerting Tones and LEDsLED Color LED State Indicates Using a Bluetooth Headset To answer a callTo hang up on a call To dial a number with Auto Dial enabled To view Cordless Module information Using the Cordless Devices ApplicationLow Battery Level Viewing Cordless Module InformationEnabling/Disabling Auto-Connect on a Bluetooth Headset Connecting/Disconnecting a Bluetooth HeadsetEditing a Bluetooth Headset Name Press Edit Label To disable Auto DialAuto Dial To program an Auto Dial numberIP Phone User Guide