Mitel 5360 manual Tag Call, Trunk Flash, To tag a malicious call

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5360 IP Phone – User Guide

The programmable key text will change to display the primary number for two seconds giving you the option to dial the primary number

If you press the button again while the primary number is displayed, the primary number will be dialed; otherwise, the alternate number will be automatically dialed after the two second timeout.

Tag Call

Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your system administrator or Telephone Company can identify the source of the call and provide this information to appropriate personnel or authorities.

CAUTION: Tagging a non-malicious call may result in fines or other penalties.

To tag a malicious call:

1.Press the programmed Tag Call key while the call is in progress. (For information on how to program keys, see Programing Features On Your Keys.)

-OR-

Press (TRANS/CONF).

2.Dial the appropriate feature access code.

If the call was successfully tagged, Thank You is shown on the display; otherwise, Not Allowed is displayed.

Note: Tag Call can be used on active two-party calls only. Calls on hold and conference calls cannot be tagged.

Trunk Flash

The Trunk Flash feature allows you to access Centrex features (if available) while you are talking on an outside call.

To flash a trunk while talking on an outside call:

1.Press the key you have programmed to Flash.

Note: You can program a key to single flash or double flash.

2.Wait for dial tone.

3.Dial the Centrex feature access code.

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Contents `çããìåáÅ~íáçåë=mä~íÑçêãë= Mitel 5360 IP Phone User Guide August TrademarksAbout Your Phone IiiSetting UP Your Contact List Call Forwarding Using Other Features Vii Using Your Phone with the 5310 IP Conference UnitViii Using Your Phone with the Cordless Module and AccessoriesUsing the Cordless Devices Application IP Phone User Guide About Your Phone 5360 IP Phone Elements of Your Phone Feature FunctionMitel Line Interface Module Ring/Message IndicatorsUsing Your IP Phone with Mitel Unified Communicator Express For Users on Resilient 3300 ICP SystemsDont Cradle the Handset Tips For Your Comfort And SafetyAdjust the Viewing Angle Html ApplicationsIP Phone Window Using Your Default Phone WindowGetting Started with Your Phone Feature Function IP Phone Default WindowGadget Sidebar on the 5360 IP Phone Applications/Icons Function Using Applications on the 5360 IP PhoneGetting Help Accessing Your Phone ApplicationsTips for Setting up Your Phone and Touch Screen To access the 5360 IP Phone Help and documentationCustomizing Your Phone Using the Settings ApplicationSpecify Call Notification Behavior Specify LanguageSpecify Text Size To enable a screen saver Adjust Display BrightnessEnable a Screen Saver Press Settings Press BrightnessSpecify Audio Feedback Options Calibrate the DisplayFloat Keys Enable Message KeyEnable PC Connectivity Adjust the RingerText Entry Cleaning Your 5360 IP PhoneText Entry Window Status Line KeyboardsNumeric Keyboard Numeric KeyboardEditing Information in Your Contact List Setting UP Your Contact ListAdding Names to Your Contact List Opening the Visual Voice Mail Application Set Up your MailboxEnable Visual Voice Mail Visual Voice MailLog Into Your Mailbox From Another Extension Log Into Your Mailbox From Your Own ExtensionVoice Mail Application Main Window Log Out Of Your MailboxAbout the Visual Voice Mail Main Window To logout of your mailboxTo display details about a message Display Message DetailsMessage Details Window To dial the phone number of a message sender Play a Voice MessageDial Message Sender Add a Message Sender to Your Contacts List Save a MessageDelete a Message Forward a Message to Your Email Address Forward a Message to Another MailboxTo view call log details Using the Call History ApplicationView Call Log Details To delete an individual log Review Call Log IconsDelete Logs To review call log iconsTo deactivate Call Forward Always Using Quick Call Forward AlwaysTo program and enable Call Forward Always Call ForwardingPress Edit Default Programming Call Forwarding DefaultsTo program Call Forwarding default settings Features available for programming on programmable keys Programing Features on Your KeysTips on Programming Features IP Phone User Guide Applications available for programming on programmable keys Program Feature Keys Using the Settings ApplicationTo program a Phone Feature or hard key Press Settings Press Programmable KeysPress Speed Call To program a Phone ApplicationTo program Speed Call Press Clear Key To clear the feature or application programming from a keyClear Programming from a Key To dial a contact from your People list Making and Answering CallsDial from your People Application Phone BookRedial Answer a CallEnd a Call Handsfree Operation Redial Saved NumberAuto-Answer Using the Analog lineMute Call HandlingHold Conference Split TransferConference To alternate between the two parties Add HeldSwap To move a call on hold to another line appearanceAccount Codes Using Other FeaturesTo retrieve a call placed on Hold by the attendant Attendant Call Hold Remote RetrieveCallback Call Forward Remote Im HereTo force an incoming call to be forwarded Call Forward End ChainingCall Forward Forced To park an active call Call Forward OverrideCall Park To override Call Forward and ring a stationTo retrieve a parked call To retrieve a call when you hear the Campon toneCall Pickup CamponTo turn Handsfree Answerback on Direct Paging Handsfree Answerback EnabledDirect Paging To page a partyTo end a Handsfree Answerback call To answer a call using Handsfree AnswerbackTo end a Direct Page call, do one of the following Direct Paging Handsfree Answerback DisabledDo Not Disturb Direct Voice CallEmergency Calls Emergency Calls When Emergency Call Routing Not ProgrammedEmergency Calls When Emergency Call Routing Programmed Float Keys To disable float keys To enable float keysPress Settings Press Float Keys To program Float Keys using the Settings ApplicationTo make the call a normal two-way speaker call Using Float KeysGroup Listen To activate Group Listen while in a handset conversationTo make a Group To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer To change another group members presence status Group PresenceTo join a group To leave a groupTo Pull an in-progress call from another member of the PRG Handoff Personal Ring GroupsTo use Handoff to Push an in-progress call to the PRG Headset Operation To log out of Hot Desking phone the phone must be idle Hot DeskingTo log into a Hot Desking phone the phone must be idle To change your Hot Desk PIN Hot Desk Remote LogoutHot Desk PIN Change To remotely log out a Hot Desking phoneMessaging Advisory Message Waiting IndicatorMake Busy You can check for messages from a remote station Messaging CallbackTo respond to a message waiting condition on your phone To cancel all Callbacks Messaging Cancel CallbackMessaging Cancel All Callbacks To cancel a CallbackPaging Night AnswerOverride Intrude To de-activate Phone Lock Phone LockBefore locking a set, ensure that To activate Phone LockTo change the User PIN User PINTo listen to a recording Record a CallTo start recording while on a 2-party call To control recording, do one or all of the followingTo program a Reminder To view, change, and/or cancel a pending ReminderTo acknowledge a Reminder when your phone rings once ReminderContact Presence To dial a call using Speak@EaseSpeak@Ease Speed CallTo flash a trunk while talking on an outside call Tag CallTrunk Flash To tag a malicious callPlace the Conference Unit in Presentation Mode Using Your Phone with the 5310 IP Conference UnitAccess the Conference Controller Adjust the Conference Unit VolumeTo exit the conference controller Exit the Conference ControllerMute the Conference Unit To answer a Call using the analog line Using the Line Interface ModuleMaking and Answering Calls Using the Analog key To make a call using the Analog lineTo end a current call when an incoming analog call arrives Making and Answering Calls Using the Failover ModeUsing Your Phone with the Cordless Module and Accessories Elements of Your Cordless Module and Accessories Handset/Headset Combinations Pairing the Cordless Module and AccessoriesTo pair a Dect cordless accessory To pair a Bluetooth accessory Pairing a Bluetooth Accessory with a Bluetooth ModuleTo unpair a cordless accessory Cordless Module LED IndicatorsUsing a Cordless Device as a Remote Control Unpairing an AccessoryUsing the Volume Keys on Cordless Device Using the Mute Key on a Cordless DeviceCordless Handset on a 5360 IP Phone Using the Mitel Cordless HandsetElements of the Cordless Handset To dial with Auto Dial enabled Dialing Auto Dial DisabledDialing Auto Dial Enabled To dial a number with Auto Dial disabledHandset provides the following alerting tones Handset Alerting Tones and LEDsElements of the Dect Cordless Headset Using the Mitel Dect Cordless HeadsetCordless headset provides the following alerting tones Headset Alerting Tones and LEDsLED Color LED State Indicates To hang up on a call Using a Bluetooth HeadsetTo answer a call To dial a number with Auto Dial enabled To view Cordless Module information Using the Cordless Devices ApplicationLow Battery Level Viewing Cordless Module InformationEditing a Bluetooth Headset Name Enabling/Disabling Auto-Connect on a Bluetooth HeadsetConnecting/Disconnecting a Bluetooth Headset Press Edit Label To disable Auto DialAuto Dial To program an Auto Dial numberIP Phone User Guide