Mitel 5360 manual Emergency Calls When Emergency Call Routing Not Programmed

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5360 IP Phone – User Guide

Emergency Calls

Warning for emergency number dialing: Consult your local authorities for Emergency Numbers and 911 or equivalent service availability in your area.

There are two methods of dialing emergency numbers, based on the 3300 ICP programming:

Emergency Call Routing NOT programmed

Emergency Call Routing programmed

CAUTION: Verify with your System Administrator which type of emergency number dialing you can use.

Emergency Calls When Emergency Call Routing Not Programmed

If Emergency Call Routing is NOT programmed, Emergency Number dialing should only be performed by picking up the handset and selecting the Analog Line key you have programmed. If Privacy Mode is enabled and the Analog Line key local line is busy, dialing will not occur on the Line Interface Module line. Emergency dialing using an IP connection may not be supported due to ICP system configuration and country location. For more information, contact your System Administrator.

To make an Emergency Call using the Line Interface Module line:

1.Lift the handset.

2.Press the Analog Line key that you have programmed. The set indicates ANALOG CALL

3.Dial your Local Emergency Number.

To make an Emergency Call using the Line Interface Module line, when the IP connection has failed:

1.Lift the handset.

2.Press the Analog Line key that you have programmed. The set indicates IP FAIL: ANALOG CALL.

3.Dial your Local Emergency Number.

Emergency Calls When Emergency Call Routing Programmed

Note: This procedure is in addition to the methods described above.

To make an Emergency Call if Emergency Call Routing is programmed:

1.Lift the handset.

2.Dial your Local Emergency Number (911 or equivalent).

For more information on using the LIM line, refer to Using The Line Interface Module.

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Contents `çããìåáÅ~íáçåë=mä~íÑçêãë= Trademarks Mitel 5360 IP Phone User Guide AugustIii About Your PhoneSetting UP Your Contact List Call Forwarding Using Other Features Using Your Phone with the 5310 IP Conference Unit ViiUsing Your Phone with the Cordless Module and Accessories ViiiUsing the Cordless Devices Application IP Phone User Guide About Your Phone 5360 IP Phone Feature Function Elements of Your PhoneRing/Message Indicators Using Your IP Phone with Mitel Unified Communicator ExpressFor Users on Resilient 3300 ICP Systems Mitel Line Interface ModuleTips For Your Comfort And Safety Adjust the Viewing AngleHtml Applications Dont Cradle the HandsetGetting Started with Your Phone Using Your Default Phone WindowIP Phone Window IP Phone Default Window Feature FunctionGadget Sidebar on the 5360 IP Phone Using Applications on the 5360 IP Phone Applications/Icons FunctionAccessing Your Phone Applications Tips for Setting up Your Phone and Touch ScreenTo access the 5360 IP Phone Help and documentation Getting HelpUsing the Settings Application Customizing Your PhoneSpecify Text Size Specify LanguageSpecify Call Notification Behavior Adjust Display Brightness Enable a Screen SaverPress Settings Press Brightness To enable a screen saverCalibrate the Display Specify Audio Feedback OptionsEnable Message Key Enable PC ConnectivityAdjust the Ringer Float KeysCleaning Your 5360 IP Phone Text EntryText Entry Window Keyboards Status LineNumeric Keyboard Numeric KeyboardAdding Names to Your Contact List Setting UP Your Contact ListEditing Information in Your Contact List Set Up your Mailbox Enable Visual Voice MailVisual Voice Mail Opening the Visual Voice Mail ApplicationLog Into Your Mailbox From Your Own Extension Log Into Your Mailbox From Another ExtensionLog Out Of Your Mailbox About the Visual Voice Mail Main WindowTo logout of your mailbox Voice Mail Application Main WindowDisplay Message Details To display details about a messageMessage Details Window Dial Message Sender Play a Voice MessageTo dial the phone number of a message sender Delete a Message Save a MessageAdd a Message Sender to Your Contacts List Forward a Message to Another Mailbox Forward a Message to Your Email AddressView Call Log Details Using the Call History ApplicationTo view call log details Review Call Log Icons Delete LogsTo review call log icons To delete an individual logUsing Quick Call Forward Always To program and enable Call Forward AlwaysCall Forwarding To deactivate Call Forward AlwaysTo program Call Forwarding default settings Programming Call Forwarding DefaultsPress Edit Default Tips on Programming Features Programing Features on Your KeysFeatures available for programming on programmable keys IP Phone User Guide Program Feature Keys Using the Settings Application To program a Phone Feature or hard keyPress Settings Press Programmable Keys Applications available for programming on programmable keysTo program Speed Call To program a Phone ApplicationPress Speed Call Clear Programming from a Key To clear the feature or application programming from a keyPress Clear Key Making and Answering Calls Dial from your People ApplicationPhone Book To dial a contact from your People listEnd a Call Answer a CallRedial Redial Saved Number Handsfree OperationUsing the Analog line Auto-AnswerHold Call HandlingMute Conference TransferConference Split Add Held SwapTo move a call on hold to another line appearance To alternate between the two partiesUsing Other Features Account CodesAttendant Call Hold Remote Retrieve CallbackCall Forward Remote Im Here To retrieve a call placed on Hold by the attendantCall Forward Forced Call Forward End ChainingTo force an incoming call to be forwarded Call Forward Override Call ParkTo override Call Forward and ring a station To park an active callTo retrieve a call when you hear the Campon tone Call PickupCampon To retrieve a parked callDirect Paging Handsfree Answerback Enabled Direct PagingTo page a party To turn Handsfree Answerback onTo answer a call using Handsfree Answerback To end a Handsfree Answerback callDirect Paging Handsfree Answerback Disabled To end a Direct Page call, do one of the followingDirect Voice Call Do Not DisturbEmergency Calls When Emergency Call Routing Programmed Emergency Calls When Emergency Call Routing Not ProgrammedEmergency Calls Float Keys To enable float keys Press Settings Press Float KeysTo program Float Keys using the Settings Application To disable float keysUsing Float Keys Group ListenTo activate Group Listen while in a handset conversation To make the call a normal two-way speaker callGroup Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTo make a Group Group Presence To join a groupTo leave a group To change another group members presence statusTo use Handoff to Push an in-progress call to the PRG Handoff Personal Ring GroupsTo Pull an in-progress call from another member of the PRG Headset Operation To log into a Hot Desking phone the phone must be idle Hot DeskingTo log out of Hot Desking phone the phone must be idle Hot Desk Remote Logout Hot Desk PIN ChangeTo remotely log out a Hot Desking phone To change your Hot Desk PINMake Busy Message Waiting IndicatorMessaging Advisory To respond to a message waiting condition on your phone Messaging CallbackYou can check for messages from a remote station Messaging Cancel Callback Messaging Cancel All CallbacksTo cancel a Callback To cancel all CallbacksOverride Intrude Night AnswerPaging Phone Lock Before locking a set, ensure thatTo activate Phone Lock To de-activate Phone LockUser PIN To change the User PINRecord a Call To start recording while on a 2-party callTo control recording, do one or all of the following To listen to a recordingTo view, change, and/or cancel a pending Reminder To acknowledge a Reminder when your phone rings onceReminder To program a ReminderTo dial a call using Speak@Ease Speak@EaseSpeed Call Contact PresenceTag Call Trunk FlashTo tag a malicious call To flash a trunk while talking on an outside callUsing Your Phone with the 5310 IP Conference Unit Access the Conference ControllerAdjust the Conference Unit Volume Place the Conference Unit in Presentation ModeMute the Conference Unit Exit the Conference ControllerTo exit the conference controller Using the Line Interface Module Making and Answering Calls Using the Analog keyTo make a call using the Analog line To answer a Call using the analog lineMaking and Answering Calls Using the Failover Mode To end a current call when an incoming analog call arrivesUsing Your Phone with the Cordless Module and Accessories Elements of Your Cordless Module and Accessories To pair a Dect cordless accessory Pairing the Cordless Module and AccessoriesHandset/Headset Combinations Pairing a Bluetooth Accessory with a Bluetooth Module To pair a Bluetooth accessoryCordless Module LED Indicators Using a Cordless Device as a Remote ControlUnpairing an Accessory To unpair a cordless accessoryUsing the Mute Key on a Cordless Device Using the Volume Keys on Cordless DeviceElements of the Cordless Handset Using the Mitel Cordless HandsetCordless Handset on a 5360 IP Phone Dialing Auto Dial Disabled Dialing Auto Dial EnabledTo dial a number with Auto Dial disabled To dial with Auto Dial enabledHandset Alerting Tones and LEDs Handset provides the following alerting tonesUsing the Mitel Dect Cordless Headset Elements of the Dect Cordless HeadsetHeadset Alerting Tones and LEDs Cordless headset provides the following alerting tonesLED Color LED State Indicates To answer a call Using a Bluetooth HeadsetTo hang up on a call To dial a number with Auto Dial enabled Using the Cordless Devices Application Low Battery LevelViewing Cordless Module Information To view Cordless Module informationConnecting/Disconnecting a Bluetooth Headset Enabling/Disabling Auto-Connect on a Bluetooth HeadsetEditing a Bluetooth Headset Name To disable Auto Dial Auto DialTo program an Auto Dial number Press Edit LabelIP Phone User Guide