Mitel 5360 manual Call Forward Override, Call Park, To override Call Forward and ring a station

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5360 IP Phone – User Guide

Call Forward - Override

To override Call Forward and ring a station:

1.Lift the handset.

2.Dial the appropriate feature access code.

3.Dial the extension number.

Call Park

The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system.

After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the requested party.

To park an active call:

1.Do one of the following:

Press the Call Park feature key (must be programmed)

Press (TRANS/CONF), and then dial the appropriate feature access code. The display shows PARKED@, followed by the park destination and parking spot index (if applicable). Example: PARKED@ 1234 @ 02.

2.Dial the directory number on which to park the call (not required if the number is programmed to the Call Park feature key).

3.To inform a user that a parked call is waiting, do one of the following:

If automatic paging is enabled, announce the call and the park retrieve digits shown on the display.

If automatic paging is disabled, press the programmed Page key, or dial the appropriate feature access code, followed by the Paging zone number (if required). Then, announce the call and park retrieve digits shown on the display.

Note: Paging over a loudspeaker is not permitted in handsfree mode; you must use the handset or headset.

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Contents `çããìåáÅ~íáçåë=mä~íÑçêãë= Trademarks Mitel 5360 IP Phone User Guide AugustIii About Your PhoneSetting UP Your Contact List Call Forwarding Using Other Features Using Your Phone with the 5310 IP Conference Unit ViiUsing Your Phone with the Cordless Module and Accessories ViiiUsing the Cordless Devices Application IP Phone User Guide About Your Phone 5360 IP Phone Feature Function Elements of Your PhoneFor Users on Resilient 3300 ICP Systems Ring/Message IndicatorsUsing Your IP Phone with Mitel Unified Communicator Express Mitel Line Interface ModuleHtml Applications Tips For Your Comfort And SafetyAdjust the Viewing Angle Dont Cradle the HandsetGetting Started with Your Phone Using Your Default Phone WindowIP Phone Window IP Phone Default Window Feature FunctionGadget Sidebar on the 5360 IP Phone Using Applications on the 5360 IP Phone Applications/Icons FunctionTo access the 5360 IP Phone Help and documentation Accessing Your Phone ApplicationsTips for Setting up Your Phone and Touch Screen Getting HelpUsing the Settings Application Customizing Your PhoneSpecify Text Size Specify LanguageSpecify Call Notification Behavior Press Settings Press Brightness Adjust Display BrightnessEnable a Screen Saver To enable a screen saverCalibrate the Display Specify Audio Feedback OptionsAdjust the Ringer Enable Message KeyEnable PC Connectivity Float KeysCleaning Your 5360 IP Phone Text EntryText Entry Window Keyboards Status LineNumeric Keyboard Numeric KeyboardAdding Names to Your Contact List Setting UP Your Contact ListEditing Information in Your Contact List Visual Voice Mail Set Up your MailboxEnable Visual Voice Mail Opening the Visual Voice Mail ApplicationLog Into Your Mailbox From Your Own Extension Log Into Your Mailbox From Another ExtensionTo logout of your mailbox Log Out Of Your MailboxAbout the Visual Voice Mail Main Window Voice Mail Application Main WindowDisplay Message Details To display details about a messageMessage Details Window Dial Message Sender Play a Voice MessageTo dial the phone number of a message sender Delete a Message Save a MessageAdd a Message Sender to Your Contacts List Forward a Message to Another Mailbox Forward a Message to Your Email AddressView Call Log Details Using the Call History ApplicationTo view call log details To review call log icons Review Call Log IconsDelete Logs To delete an individual logCall Forwarding Using Quick Call Forward AlwaysTo program and enable Call Forward Always To deactivate Call Forward AlwaysTo program Call Forwarding default settings Programming Call Forwarding DefaultsPress Edit Default Tips on Programming Features Programing Features on Your KeysFeatures available for programming on programmable keys IP Phone User Guide Press Settings Press Programmable Keys Program Feature Keys Using the Settings ApplicationTo program a Phone Feature or hard key Applications available for programming on programmable keysTo program Speed Call To program a Phone ApplicationPress Speed Call Clear Programming from a Key To clear the feature or application programming from a keyPress Clear Key Phone Book Making and Answering CallsDial from your People Application To dial a contact from your People listEnd a Call Answer a CallRedial Redial Saved Number Handsfree OperationUsing the Analog line Auto-AnswerHold Call HandlingMute Conference TransferConference Split To move a call on hold to another line appearance Add HeldSwap To alternate between the two partiesUsing Other Features Account CodesCall Forward Remote Im Here Attendant Call Hold Remote RetrieveCallback To retrieve a call placed on Hold by the attendantCall Forward Forced Call Forward End ChainingTo force an incoming call to be forwarded To override Call Forward and ring a station Call Forward OverrideCall Park To park an active callCampon To retrieve a call when you hear the Campon toneCall Pickup To retrieve a parked callTo page a party Direct Paging Handsfree Answerback EnabledDirect Paging To turn Handsfree Answerback onTo answer a call using Handsfree Answerback To end a Handsfree Answerback callDirect Paging Handsfree Answerback Disabled To end a Direct Page call, do one of the followingDirect Voice Call Do Not DisturbEmergency Calls When Emergency Call Routing Programmed Emergency Calls When Emergency Call Routing Not ProgrammedEmergency Calls Float Keys To program Float Keys using the Settings Application To enable float keysPress Settings Press Float Keys To disable float keysTo activate Group Listen while in a handset conversation Using Float KeysGroup Listen To make the call a normal two-way speaker callGroup Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTo make a Group To leave a group Group PresenceTo join a group To change another group members presence statusTo use Handoff to Push an in-progress call to the PRG Handoff Personal Ring GroupsTo Pull an in-progress call from another member of the PRG Headset Operation To log into a Hot Desking phone the phone must be idle Hot DeskingTo log out of Hot Desking phone the phone must be idle To remotely log out a Hot Desking phone Hot Desk Remote LogoutHot Desk PIN Change To change your Hot Desk PINMake Busy Message Waiting IndicatorMessaging Advisory To respond to a message waiting condition on your phone Messaging CallbackYou can check for messages from a remote station To cancel a Callback Messaging Cancel CallbackMessaging Cancel All Callbacks To cancel all CallbacksOverride Intrude Night AnswerPaging To activate Phone Lock Phone LockBefore locking a set, ensure that To de-activate Phone LockUser PIN To change the User PINTo control recording, do one or all of the following Record a CallTo start recording while on a 2-party call To listen to a recordingReminder To view, change, and/or cancel a pending ReminderTo acknowledge a Reminder when your phone rings once To program a ReminderSpeed Call To dial a call using Speak@EaseSpeak@Ease Contact PresenceTo tag a malicious call Tag CallTrunk Flash To flash a trunk while talking on an outside callAdjust the Conference Unit Volume Using Your Phone with the 5310 IP Conference UnitAccess the Conference Controller Place the Conference Unit in Presentation ModeMute the Conference Unit Exit the Conference ControllerTo exit the conference controller To make a call using the Analog line Using the Line Interface ModuleMaking and Answering Calls Using the Analog key To answer a Call using the analog lineMaking and Answering Calls Using the Failover Mode To end a current call when an incoming analog call arrivesUsing Your Phone with the Cordless Module and Accessories Elements of Your Cordless Module and Accessories To pair a Dect cordless accessory Pairing the Cordless Module and AccessoriesHandset/Headset Combinations Pairing a Bluetooth Accessory with a Bluetooth Module To pair a Bluetooth accessoryUnpairing an Accessory Cordless Module LED IndicatorsUsing a Cordless Device as a Remote Control To unpair a cordless accessoryUsing the Mute Key on a Cordless Device Using the Volume Keys on Cordless DeviceElements of the Cordless Handset Using the Mitel Cordless HandsetCordless Handset on a 5360 IP Phone To dial a number with Auto Dial disabled Dialing Auto Dial DisabledDialing Auto Dial Enabled To dial with Auto Dial enabledHandset Alerting Tones and LEDs Handset provides the following alerting tonesUsing the Mitel Dect Cordless Headset Elements of the Dect Cordless HeadsetHeadset Alerting Tones and LEDs Cordless headset provides the following alerting tonesLED Color LED State Indicates To answer a call Using a Bluetooth HeadsetTo hang up on a call To dial a number with Auto Dial enabled Viewing Cordless Module Information Using the Cordless Devices ApplicationLow Battery Level To view Cordless Module informationConnecting/Disconnecting a Bluetooth Headset Enabling/Disabling Auto-Connect on a Bluetooth HeadsetEditing a Bluetooth Headset Name To program an Auto Dial number To disable Auto DialAuto Dial Press Edit LabelIP Phone User Guide