Mitel 5020 manual Making and Answering Calls, Make a call, Answer a call, To use Phonebook

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MAKING AND ANSWERING CALLS

Make a call

1.Lift the handset.

2.If you want to use a Non-Prime Line, press a Line Appearance key.

3.Dial the number, -OR-

Press a Speed Call key. -OR-

Press REDIAL.

Answer a call

zLift the handset. -OR-

Press the flashing Line appearance key and lift the handset.

Phonebook

For each letter in the name, press the appropriate key on the keypad until the letter is shown in the display; for example, if the letter C is required,

press the digit 2 three times. Use the

softkey to correct errors. If the next

letter in a name is on the same key as the previous letter, press the

softkey before proceeding. If required, use the

softkey to add a space

between the first and last name.

 

 

To use Phonebook:

1.Press the Phonebook softkey.

2.Enter the name of the desired party.

3.Press the Lookup softkey.

4.If no match exists, edit the original entry.

5.If the name is not unique, press the Next softkey.

6.Do one of the following:

„To make the call, press the Call softkey.

„To edit the entry, press the Retry softkey.

„To exit, press SUPERKEY.

-7-

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Contents IP Phone 3300 ICP Contents Call Handling About Your Phone Phone status indicatorsDont cradle the handset Tips for Your Comfort and SafetyFor Users on Resilient 3300 ICP Systems To tilt your phone for better viewing Adjusting the viewing angleProtect your hearing Changing Handsets Ringer Control Handset Receiver Volume ControlSpeaker Volume Control Customizing Your PhoneTo re-program a personal key Feature KeysLanguage Change To display information about a keyPhonebook Making and Answering CallsMake a call Answer a callTo save the last number that you manually dialed RedialRedial Saved Number To redial the last number that you manually dialedTo store a Speed Call number Speed Call KeysTo dial a stored Speed Call number To store a personal Speed Call number Speed Call PersonalTo dial a stored personal Speed Call number Handsfree Operation Hold Call HandlingAuto-Answer Conference Split TransferConference To alternate between the two parties Add HeldSwap To move a call on Hold to another line appearanceTo turn Call Forward on and off once it has been programmed Call ForwardTo program Call Forward Call Forward End Chaining Call Forward RemoteMessaging Advisory Call Forward ForcedCall Forward Override To check for messages from a remote station Messaging CallbackTo respond to a message waiting condition on your phone To answer a CallbackTo cancel all Callbacks Messaging Cancel CallbackMessaging Cancel All Callbacks To cancel a CallbackCall Pickup Using Advanced FeaturesAccount Codes Call ParkPaging CamponDo Not Disturb OverrideTo page a party To answer a page while using the handsetTo enable or disable Handsfree Answerback Direct PagingHeadset Operation ReminderTo mute the headset microphone Headset Operation with Feature Control SwitchTo answer a call Group Paging / Meet Me Answer To turn Music on and off when the phone is idleTo respond to a Group Page by using Meet Me Answer MusicTo flash a trunk while talking on an outside call Trunk FlashRecord a Call To remotely log out a Hot Desking phone Hot DeskingTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleTo return a call Call HistoryTo display the call history, and view call detail To tag a malicious call Tag CallTo delete all missed, answered, or outgoing call logs To delete a particular call from the call logFeature Access Codes
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