Mitel 5020 manual Contents

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ABOUT YOUR PHONE	1
Using the 5020 IP Phone in Remote Mode	2
About Feature Access Codes	2
For Users on Resilient 3300 ICP Systems	2
TIPS FOR YOUR COMFORT AND SAFETY	2
Don't cradle the handset!	2
Protect your hearing	3
Adjusting the viewing angle	3
Changing Handsets	4
CUSTOMIZING YOUR PHONE	5
Ringer Control	5
Handset Receiver Volume Control	5
Speaker Volume Control	5
Display Contrast Control	5
Feature Keys	6
Language Change	6
MAKING AND ANSWERING CALLS	7
Make a call	7
Answer a call	7
Phonebook	7
Redial	8
Redial - Saved Number	8
Speed Call Keys	9
Speed Call - Personal	10
Handsfree Operation	11
Auto-Answer	12

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Contents IP Phone 3300 ICP Contents Call Handling About Your Phone Phone status indicatorsTips for Your Comfort and Safety For Users on Resilient 3300 ICP SystemsDont cradle the handset Adjusting the viewing angle Protect your hearingTo tilt your phone for better viewing Changing Handsets Ringer Control Handset Receiver Volume ControlSpeaker Volume Control Customizing Your PhoneTo re-program a personal key Feature KeysLanguage Change To display information about a keyPhonebook Making and Answering CallsMake a call Answer a callTo save the last number that you manually dialed RedialRedial Saved Number To redial the last number that you manually dialedSpeed Call Keys To dial a stored Speed Call numberTo store a Speed Call number Speed Call Personal To dial a stored personal Speed Call numberTo store a personal Speed Call number Handsfree Operation Call Handling Auto-AnswerHold Transfer ConferenceConference Split To alternate between the two parties Add HeldSwap To move a call on Hold to another line appearanceCall Forward To program Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward End Chaining Call Forward RemoteCall Forward Forced Call Forward OverrideMessaging Advisory To check for messages from a remote station Messaging CallbackTo respond to a message waiting condition on your phone To answer a CallbackTo cancel all Callbacks Messaging Cancel CallbackMessaging Cancel All Callbacks To cancel a CallbackCall Pickup Using Advanced FeaturesAccount Codes Call ParkPaging CamponDo Not Disturb OverrideTo page a party To answer a page while using the handsetTo enable or disable Handsfree Answerback Direct PagingHeadset Operation ReminderHeadset Operation with Feature Control Switch To answer a callTo mute the headset microphone Group Paging / Meet Me Answer To turn Music on and off when the phone is idleTo respond to a Group Page by using Meet Me Answer MusicTo flash a trunk while talking on an outside call Trunk FlashRecord a Call To remotely log out a Hot Desking phone Hot DeskingTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleCall History To display the call history, and view call detailTo return a call To tag a malicious call Tag CallTo delete all missed, answered, or outgoing call logs To delete a particular call from the call logFeature Access Codes

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