Mitel 5020 manual Transfer, Conference Split

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Transfer

To Transfer an active call:

1.Press TRANS/CONF.

2.Dial the number of the third party.

3.Do one of the following:

„To complete the Transfer, hang up.

„To announce the Transfer, wait for an answer, consult, and hang up.

„To cancel the Transfer, press CANCEL.

To transfer an active call during headset operation:

1.Press TRANS/CONF.

2.Dial the number of the third party.

3.To complete the Transfer, press the Release feature key.

Conference

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

1.Press TRANS/CONF.

2.Dial the number of the next party.

3.Wait for an answer.

4.Press TRANS/CONF.

To leave a Conference:

zHang up.

Conference Split

To Split a Conference and speak privately with the original party:

zPress the Split softkey.

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Contents IP Phone 3300 ICP Contents Call Handling About Your Phone Phone status indicatorsDont cradle the handset Tips for Your Comfort and SafetyFor Users on Resilient 3300 ICP Systems To tilt your phone for better viewing Adjusting the viewing angleProtect your hearing Changing Handsets Speaker Volume Control Handset Receiver Volume ControlCustomizing Your Phone Ringer ControlLanguage Change Feature KeysTo display information about a key To re-program a personal keyMake a call Making and Answering CallsAnswer a call PhonebookRedial Saved Number RedialTo redial the last number that you manually dialed To save the last number that you manually dialedTo store a Speed Call number Speed Call KeysTo dial a stored Speed Call number To store a personal Speed Call number Speed Call PersonalTo dial a stored personal Speed Call number Handsfree Operation Hold Call HandlingAuto-Answer Conference Split TransferConference Swap Add HeldTo move a call on Hold to another line appearance To alternate between the two partiesTo turn Call Forward on and off once it has been programmed Call ForwardTo program Call Forward Call Forward End Chaining Call Forward RemoteMessaging Advisory Call Forward ForcedCall Forward Override To respond to a message waiting condition on your phone Messaging CallbackTo answer a Callback To check for messages from a remote stationMessaging Cancel All Callbacks Messaging Cancel CallbackTo cancel a Callback To cancel all CallbacksAccount Codes Using Advanced FeaturesCall Park Call PickupDo Not Disturb CamponOverride PagingTo enable or disable Handsfree Answerback To answer a page while using the handsetDirect Paging To page a partyHeadset Operation ReminderTo mute the headset microphone Headset Operation with Feature Control SwitchTo answer a call To respond to a Group Page by using Meet Me Answer To turn Music on and off when the phone is idleMusic Group Paging / Meet Me AnswerTo flash a trunk while talking on an outside call Trunk FlashRecord a Call To log into a Hot Desking phone the phone must be idle Hot DeskingTo log out of Hot Desking phone the phone must be idle To remotely log out a Hot Desking phoneTo return a call Call HistoryTo display the call history, and view call detail To delete all missed, answered, or outgoing call logs Tag CallTo delete a particular call from the call log To tag a malicious callFeature Access Codes
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