Mitel 5020 manual Headset Operation with Feature Control Switch, To answer a call

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Headset Operation (with Feature Control Switch)

IMPORTANT NOTE: Mitel Networks Headsets with Feature Control Switch (PN9132-800-500-NA/9132-800-501-NA) must be installed in the dedicated headset jack (the jack nearest the front of the phone). Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quick-disconnect plug restores handset operation. If handset operation is required for an extended period of time, you should press the Headset feature key to return the phone to handset mode.

To enable Headset Operation:

zPress the Headset feature key.

To answer a call:

zPress flashing Line Appearance key -OR-

Quickly press and release the headset's feature control switch.

To mute the headset microphone:

zPress and hold the headset's feature control switch.

To hang up:

zPress CANCEL. -OR-

Quickly press and release the headset's feature control switch.

To disable Headset Operation:

zPress the Headset feature key.

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Contents IP Phone 3300 ICP Contents Call Handling Phone status indicators About Your PhoneFor Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyDont cradle the handset Protect your hearing Adjusting the viewing angleTo tilt your phone for better viewing Changing Handsets Handset Receiver Volume Control Speaker Volume ControlCustomizing Your Phone Ringer ControlFeature Keys Language ChangeTo display information about a key To re-program a personal keyMaking and Answering Calls Make a callAnswer a call PhonebookRedial Redial Saved NumberTo redial the last number that you manually dialed To save the last number that you manually dialedTo dial a stored Speed Call number Speed Call KeysTo store a Speed Call number To dial a stored personal Speed Call number Speed Call PersonalTo store a personal Speed Call number Handsfree Operation Auto-Answer Call HandlingHold Conference TransferConference Split Add Held SwapTo move a call on Hold to another line appearance To alternate between the two partiesTo program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Call Forward End ChainingCall Forward Override Call Forward ForcedMessaging Advisory Messaging Callback To respond to a message waiting condition on your phoneTo answer a Callback To check for messages from a remote stationMessaging Cancel Callback Messaging Cancel All CallbacksTo cancel a Callback To cancel all CallbacksUsing Advanced Features Account CodesCall Park Call PickupCampon Do Not DisturbOverride PagingTo answer a page while using the handset To enable or disable Handsfree AnswerbackDirect Paging To page a partyReminder Headset OperationTo answer a call Headset Operation with Feature Control SwitchTo mute the headset microphone To turn Music on and off when the phone is idle To respond to a Group Page by using Meet Me AnswerMusic Group Paging / Meet Me AnswerTrunk Flash To flash a trunk while talking on an outside callRecord a Call Hot Desking To log into a Hot Desking phone the phone must be idleTo log out of Hot Desking phone the phone must be idle To remotely log out a Hot Desking phoneTo display the call history, and view call detail Call HistoryTo return a call Tag Call To delete all missed, answered, or outgoing call logsTo delete a particular call from the call log To tag a malicious callFeature Access Codes
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