Mitel 5020 manual Tips for Your Comfort and Safety, For Users on Resilient 3300 ICP Systems

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Using the 5020 IP Phone in Remote Mode

Remote Mode allows the 5020 IP Phone to be used in the home or in other locations away from the office. For information on how to program the 5020 IP Phone for remote operation, refer to the Remote IP Phones Guide available at www.mitel.com

About Feature Access Codes

Use of some features requires dialing access codes. The codes are flexible and may be different than those in this guide. Ask your Administrator for a list of codes you should use.

For Users on Resilient 3300 ICP Systems

If during a call, you hear two beeps repeated every 20 seconds it means that your phone is switching to a secondary 3300 ICP system. The call continues and there is a change in the operation of some keys and features on your phone. Normal operation resumes when your phone switches back to the primary system. If your phone is idle and switched to the secondary system, you'll see a flashing rectangle on the display. The rectangle remains until the switch to the primary system is complete.

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See Headset Operation (with Feature Control Switch) for more information.

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Contents IP Phone 3300 ICP Contents Call Handling Phone status indicators About Your PhoneTips for Your Comfort and Safety For Users on Resilient 3300 ICP SystemsDont cradle the handset Adjusting the viewing angle Protect your hearingTo tilt your phone for better viewing Changing Handsets Customizing Your Phone Handset Receiver Volume ControlSpeaker Volume Control Ringer ControlTo display information about a key Feature KeysLanguage Change To re-program a personal keyAnswer a call Making and Answering CallsMake a call PhonebookTo redial the last number that you manually dialed RedialRedial Saved Number To save the last number that you manually dialedSpeed Call Keys To dial a stored Speed Call numberTo store a Speed Call number Speed Call Personal To dial a stored personal Speed Call numberTo store a personal Speed Call number Handsfree Operation Call Handling Auto-AnswerHold Transfer ConferenceConference Split To move a call on Hold to another line appearance Add HeldSwap To alternate between the two partiesCall Forward To program Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Call Forward End ChainingCall Forward Forced Call Forward OverrideMessaging Advisory To answer a Callback Messaging CallbackTo respond to a message waiting condition on your phone To check for messages from a remote stationTo cancel a Callback Messaging Cancel CallbackMessaging Cancel All Callbacks To cancel all CallbacksCall Park Using Advanced FeaturesAccount Codes Call PickupOverride CamponDo Not Disturb PagingDirect Paging To answer a page while using the handsetTo enable or disable Handsfree Answerback To page a partyReminder Headset OperationHeadset Operation with Feature Control Switch To answer a callTo mute the headset microphone Music To turn Music on and off when the phone is idleTo respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTrunk Flash To flash a trunk while talking on an outside callRecord a Call To log out of Hot Desking phone the phone must be idle Hot DeskingTo log into a Hot Desking phone the phone must be idle To remotely log out a Hot Desking phoneCall History To display the call history, and view call detailTo return a call To delete a particular call from the call log Tag CallTo delete all missed, answered, or outgoing call logs To tag a malicious callFeature Access Codes
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