Mitel 5020 manual Add Held, Swap, To move a call on Hold to another line appearance

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Add Held

To move a call on Hold to another line appearance:

1.Press the available line key.

2.Press the Addheld softkey.

3.Press the flashing line key.

To add a call on Hold to an existing conversation or conference:

1.Press the Addheld softkey.

2.Press the flashing line key.

Swap

To call another party when you are in an established two-party call:

1.Press TRANS/CONF.

2.Dial the number.

To alternate between the two parties:

zPress the Trade softkey.

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Contents IP Phone 3300 ICP Contents Call Handling Phone status indicators About Your PhoneTips for Your Comfort and Safety For Users on Resilient 3300 ICP SystemsDont cradle the handset Adjusting the viewing angle Protect your hearingTo tilt your phone for better viewing Changing Handsets Customizing Your Phone Handset Receiver Volume ControlSpeaker Volume Control Ringer ControlTo display information about a key Feature KeysLanguage Change To re-program a personal keyAnswer a call Making and Answering CallsMake a call PhonebookTo redial the last number that you manually dialed RedialRedial Saved Number To save the last number that you manually dialedSpeed Call Keys To dial a stored Speed Call numberTo store a Speed Call number Speed Call Personal To dial a stored personal Speed Call numberTo store a personal Speed Call number Handsfree Operation Call Handling Auto-AnswerHold Transfer ConferenceConference Split To move a call on Hold to another line appearance Add HeldSwap To alternate between the two partiesCall Forward To program Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Call Forward End ChainingCall Forward Forced Call Forward OverrideMessaging Advisory To answer a Callback Messaging CallbackTo respond to a message waiting condition on your phone To check for messages from a remote stationTo cancel a Callback Messaging Cancel CallbackMessaging Cancel All Callbacks To cancel all CallbacksCall Park Using Advanced FeaturesAccount Codes Call PickupOverride CamponDo Not Disturb PagingDirect Paging To answer a page while using the handsetTo enable or disable Handsfree Answerback To page a partyReminder Headset OperationHeadset Operation with Feature Control Switch To answer a callTo mute the headset microphone Music To turn Music on and off when the phone is idleTo respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTrunk Flash To flash a trunk while talking on an outside callRecord a Call To log out of Hot Desking phone the phone must be idle Hot DeskingTo log into a Hot Desking phone the phone must be idle To remotely log out a Hot Desking phoneCall History To display the call history, and view call detailTo return a call To delete a particular call from the call log Tag CallTo delete all missed, answered, or outgoing call logs To tag a malicious callFeature Access Codes

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