Mitel 5020 manual To program Call Forward

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Call Forward

Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your phone. B-Int redirects internal calls when your phone is busy, and B-Ext redirects external calls when your phone is busy. NA-Int redirects internal calls after several rings if you don't answer, and NA-Ext redirects external calls after several rings if you don't answer.

Note: For information about "I'm Here?", see Call Forward - Remote.

To program Call Forward:

1.Press SUPERKEY.

2.Press the No softkey until "Call Forwarding?" appears.

3.Press the Yes softkey.

4.Press the Next softkey until the type of Call Forward appears (see above).

5.Press the Review softkey.

6.If a number is already programmed, press the Change softkey.

7.Press the Program softkey.

8.Dial the destination number.

9.Press the Save softkey.

To turn Call Forward on and off (once it has been programmed):

1.Press SUPERKEY.

2.Press the No softkey until "Call Forwarding?" appears.

3.Press the Yes softkey.

4.Press the Next softkey until the type of Call Forward appears.

5.Press the Review softkey.

6.Press the Change softkey.

7.Do one of the following:

„To turn Call Forward on, press the TurnOn softkey.

„To turn Call Forward off, press the TurnOff softkey.

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Contents IP Phone 3300 ICP Contents Call Handling About Your Phone Phone status indicatorsFor Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyDont cradle the handset Protect your hearing Adjusting the viewing angleTo tilt your phone for better viewing Changing Handsets Ringer Control Handset Receiver Volume ControlSpeaker Volume Control Customizing Your PhoneTo re-program a personal key Feature KeysLanguage Change To display information about a keyPhonebook Making and Answering CallsMake a call Answer a callTo save the last number that you manually dialed RedialRedial Saved Number To redial the last number that you manually dialedTo dial a stored Speed Call number Speed Call KeysTo store a Speed Call number To dial a stored personal Speed Call number Speed Call PersonalTo store a personal Speed Call number Handsfree Operation Auto-Answer Call HandlingHold Conference TransferConference Split To alternate between the two parties Add HeldSwap To move a call on Hold to another line appearanceTo program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward End Chaining Call Forward RemoteCall Forward Override Call Forward ForcedMessaging Advisory To check for messages from a remote station Messaging CallbackTo respond to a message waiting condition on your phone To answer a CallbackTo cancel all Callbacks Messaging Cancel CallbackMessaging Cancel All Callbacks To cancel a CallbackCall Pickup Using Advanced FeaturesAccount Codes Call ParkPaging CamponDo Not Disturb OverrideTo page a party To answer a page while using the handsetTo enable or disable Handsfree Answerback Direct PagingHeadset Operation ReminderTo answer a call Headset Operation with Feature Control SwitchTo mute the headset microphone Group Paging / Meet Me Answer To turn Music on and off when the phone is idleTo respond to a Group Page by using Meet Me Answer MusicTo flash a trunk while talking on an outside call Trunk FlashRecord a Call To remotely log out a Hot Desking phone Hot DeskingTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleTo display the call history, and view call detail Call HistoryTo return a call To tag a malicious call Tag CallTo delete all missed, answered, or outgoing call logs To delete a particular call from the call logFeature Access Codes
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