Cisco Systems CTX 670 manual Integration Tasks, Task List to Create the Integration

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Toshiba CTX 670 SMDI Integration Guide for

Cisco Unity 4.0

Revised April 4, 2006

This document provides instructions for integrating the phone system with Cisco Unity.

Caution The AMIS Analog Networking feature is not available with the Toshiba CTX 670 integration. The Toshiba CTX 670 phone system uses the “D” DTMF tone as the hang-up tone. The AMIS feature requires the exclusive use of the “D” tone for its handshake routine.

Integration Tasks

Before doing the following tasks to integrate Cisco Unity with the Toshiba CTX 670 phone system, confirm that the Cisco Unity server is ready for the integration by completing the applicable tasks in the applicable Cisco Unity installation guide.

The following task lists describe the process for creating, changing, and deleting integrations.

Task List to Create the Integration

Use the following task list to set up a new integration with the Toshiba CTX 670 phone system. If you are installing a new Cisco Unity server by using the applicable Cisco Unity installation guide, you may have already completed some of the following tasks.

1.Review the system and equipment requirements to confirm that all phone system and Cisco Unity server requirements have been met. See the “Requirements” section on page 2 .

2.Plan how the voice messaging ports will be used by Cisco Unity. See the “Planning How the Voice Messaging Ports Will Be Used by Cisco Unity” section on page 4 .

3.Program the Toshiba CTX 670 phone system and extensions. See the “Programming the Toshiba CTX 670 Phone System” section on page 6 .

4.Create the integration. See the “Creating a New Integration with the Toshiba CTX 670 Phone System” section on page 7 .

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Contents Task List to Create the Integration Integration TasksTask List to Make Changes to an Integration RequirementsTask List to Delete an Existing Integration Phone SystemCall Information Integration DescriptionIntegration Functionality Cisco Unity ServerField Considerations Integrations with Multiple Phone SystemsNumber of Voice Messaging Ports That Will Answer Calls Number of Voice Messaging Ports to InstallTo Program the Toshiba CTX 670 Phone System Programming the Toshiba CTX 670 Phone SystemTo Create an Integration Transfer Type UsageField Setting Selection Control Effect Click Save To Enable Extensions Beginning with Zero Testing the IntegrationTo Set Up the Test Configuration Select New Exchange Subscriber To Test Listening to Messages To Test an External Call with Release TransferTo Test Supervised Transfer To Set Up Supervised Transfer on Cisco UnityTo Delete the Test Subscriber Requirements Integrating a Secondary Server for Cisco Unity FailoverIntegration Description To Set Up the Secondary Server for Failover Setting Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility To Change the Settings for an Integration Changing the Settings for an Existing IntegrationAlternate Extensions Deleting an Existing IntegrationTo Delete an Existing Integration Reasons to Use Alternate ExtensionsTo Add Administrator-Defined Alternate Extensions Setting Up Alternate ExtensionsHow Alternate Extensions Work Alternate MWIs Setting Up Alternate MWIsTo Modify or Delete Alternate Extensions To Modify or Delete Alternate MWIs To Set Up Alternate MWIs for ExtensionsConvention Description ConventionsCisco.com Obtaining DocumentationProduct Documentation DVD Ordering DocumentationDocumentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Cisco Technical Support & Documentation Website Obtaining Technical AssistanceDefinitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Page OL-4404-07