Cisco Systems CTX 670 manual Click Save

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Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0

Creating a New Integration with the Toshiba CTX 670 Phone System

Step 2 In the left pane of the UTIM window, expand the phone system integration that you are creating.

Step 3 In the left pane, click the name of the phone system.

Step 4 In the right pane, click the Ports tab.

Step 5 Enter the settings shown in Table 8 for the voice messaging ports.

For best performance, use the first voice messaging ports for incoming calls and the last ports to dial out. This helps minimize the possibility of a collision, in which an incoming call arrives on a port at the same time that Cisco Unity takes the port off-hook to dial out.

 

 

Caution In programming the phone system, do not send calls to voice messaging ports in Cisco Unity

 

 

 

that cannot answer calls (voice messaging ports that are not set to Answer Calls). For example,

 

 

 

if a voice messaging port is set only to Message Notification, do not send calls to it.

 

 

 

Table 8

Settings for the Voice Messaging Ports

 

 

 

 

Field

 

 

Considerations

 

 

 

 

Extension

 

 

Enter the extension for the port as assigned on the phone system.

 

 

 

 

Enabled

 

 

Check this check box to enable the port. The port is enabled during normal operation.

 

 

 

Uncheck this check box to disable the port. When the port is disabled, calls to the port get a

 

 

 

ringing tone but are not answered. Typically, the port is disabled only by the installer during

 

 

 

testing.

 

 

 

 

Answer Calls

 

 

Check this check box to designate the port for answering calls. These calls can be incoming

 

 

 

calls from unidentified callers or from subscribers.

 

 

 

Message Notification

 

Check this check box to designate the port for notifying subscribers of messages. Assign

 

 

 

Message Notification to the least busy ports.

 

 

 

 

Dialout MWI

 

 

Check this check box to designate the port for turning MWIs on and off. Assign Dialout MWI

(not used by serial or SMDI

to the least busy ports.

 

integrations)

 

 

 

 

 

 

 

AMIS Delivery

 

 

Check this check box to designate the port for making outbound AMIS calls to deliver voice

(available with the AMIS

messages from Cisco Unity subscribers to users on another voice messaging system.

Cisco Unity supports the Audio Messaging Interchange Specification (AMIS) protocol,

licensed feature only)

 

 

which provides an analog mechanism for transferring voice messages between different

 

 

 

 

 

 

voice messaging systems.

 

 

 

This setting affects outbound AMIS calls only. All ports are used for incoming AMIS calls.

 

 

 

Because the transmission of outgoing AMIS messages may tie up voice ports for long

 

 

 

periods of time, you may want to adjust the schedule on the Network > AMIS > Schedule

 

 

 

page so that outgoing AMIS calls are placed during closed hours or at times when

 

 

 

Cisco Unity is not processing many calls.

 

 

 

TRAP Connection

 

Check this check box so that subscribers can use the phone as a recording and playback

 

 

 

device in Cisco Unity web applications and e-mail clients. Assign TRAP Connection to the

 

 

 

least busy ports.

 

 

 

Step 6

Click Save.

Step 7

Exit UTIM.

 

 

 

 

Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0

10

OL-4404-07

 

 

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Contents Integration Tasks Task List to Create the IntegrationTask List to Delete an Existing Integration RequirementsTask List to Make Changes to an Integration Phone SystemIntegration Functionality Integration DescriptionCall Information Cisco Unity ServerIntegrations with Multiple Phone Systems Field ConsiderationsNumber of Voice Messaging Ports to Install Number of Voice Messaging Ports That Will Answer CallsProgramming the Toshiba CTX 670 Phone System To Program the Toshiba CTX 670 Phone SystemTransfer Type Usage To Create an IntegrationField Setting Selection Control Effect Click Save To Enable Extensions Beginning with Zero Testing the IntegrationTo Set Up the Test Configuration Select New Exchange Subscriber To Test an External Call with Release Transfer To Test Listening to MessagesTo Test Supervised Transfer To Set Up Supervised Transfer on Cisco UnityTo Delete the Test Subscriber Requirements Integrating a Secondary Server for Cisco Unity FailoverIntegration Description Setting Up the Secondary Server for Failover To Set Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility Changing the Settings for an Existing Integration To Change the Settings for an IntegrationTo Delete an Existing Integration Deleting an Existing IntegrationAlternate Extensions Reasons to Use Alternate ExtensionsTo Add Administrator-Defined Alternate Extensions Setting Up Alternate ExtensionsHow Alternate Extensions Work Alternate MWIs Setting Up Alternate MWIsTo Modify or Delete Alternate Extensions To Set Up Alternate MWIs for Extensions To Modify or Delete Alternate MWIsConventions Convention DescriptionProduct Documentation DVD Obtaining DocumentationCisco.com Ordering DocumentationDocumentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Page OL-4404-07
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