Cisco Systems CTX 670 manual Click Programs Cisco Unity Edit Switch Utility

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Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0

Integrating a Secondary Server for Cisco Unity Failover

Note When restarting the Cisco Unity services, use the UTIM prompt instead of the Cisco Unity icon in the Windows taskbar. The taskbar icon does not restart all of the Cisco Unity services.

Step 9 After Cisco Unity restarts, on the Windows Start menu of the Cisco Unity server, click Programs > Cisco Unity > Manage Integrations. UTIM appears.

Step 10 In the left pane of the UTIM window, click the phone system integration that you created in Step 6. Step 11 For Cisco Unity 4.0 and 4.1, continue to Step 12.

For Cisco Unity 4.2 and later, do the following substeps.

a.In the right pane, click Properties.

b.On the Integration tab, compare the setting of the Integration ID field for the secondary server to the setting of the Integration ID field for the primary server.

c.If the integration IDs of the phone system on the primary and secondary server are the same, continue to Step 12.

If the integration IDs of the phone system on the primary and secondary servers are different, on the secondary server, click Modify Integration ID.

d.When cautioned that subscribers associated with the current Integration ID setting will not be automatically associated with the new Integration ID setting, click OK.

e.In the Modify Integration ID dialog box, in the Enter New Integration ID field, enter the Integration ID setting for the phone system on the primary server and click OK.

f.Click Save.

g.At the prompt to restart the Cisco Unity services, click No.

h.In the left pane, click the phone system integration that you created in Step 6.

Step 12 In the right pane of the UTIM window, click the Ports tab.

Step 13 Enter the port settings to match the port settings on the primary server.

 

 

Caution In programming the phone system, do not send calls to voice messaging ports in Cisco Unity

 

 

 

that cannot answer calls (voice messaging ports that are not set to Answer Calls). For example,

 

 

 

if a voice messaging port is set only to Dialout MWI, do not send calls to it.

 

 

 

 

Step 14 Click Save.

 

Step 15

Exit UTIM.

 

Step 16 Click Programs > Cisco Unity > Edit Switch Utility.

 

Step 17 In the Switch Configuration Editor window, in the Manufacturer field, click Toshiba.

 

Step 18 In the Model field, click CTX 670.

 

Step 19 Click Edit.

 

Step 20 In the Switch Configuration dialog box, click the Incoming Calls tab.

 

Step 21 In the Call Rings field, enter 3 and click OK.

 

Step 22 In the Switch Configuration Editor dialog box, click Exit.

 

Step 23 On the Windows Start menu, click Run.

 

Step 24 Enter Regedit and click OK.

 

 

 

Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0

 

 

 

 

 

 

 

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Contents Task List to Create the Integration Integration TasksTask List to Make Changes to an Integration RequirementsTask List to Delete an Existing Integration Phone SystemCall Information Integration DescriptionIntegration Functionality Cisco Unity ServerField Considerations Integrations with Multiple Phone SystemsNumber of Voice Messaging Ports That Will Answer Calls Number of Voice Messaging Ports to InstallTo Program the Toshiba CTX 670 Phone System Programming the Toshiba CTX 670 Phone SystemTo Create an Integration Transfer Type UsageField Setting Selection Control Effect Click Save To Set Up the Test Configuration Testing the IntegrationTo Enable Extensions Beginning with Zero Select New Exchange Subscriber To Test Listening to Messages To Test an External Call with Release TransferTo Delete the Test Subscriber To Set Up Supervised Transfer on Cisco UnityTo Test Supervised Transfer Integration Description Integrating a Secondary Server for Cisco Unity FailoverRequirements To Set Up the Secondary Server for Failover Setting Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility To Change the Settings for an Integration Changing the Settings for an Existing IntegrationAlternate Extensions Deleting an Existing IntegrationTo Delete an Existing Integration Reasons to Use Alternate ExtensionsHow Alternate Extensions Work Setting Up Alternate ExtensionsTo Add Administrator-Defined Alternate Extensions To Modify or Delete Alternate Extensions Setting Up Alternate MWIsAlternate MWIs To Modify or Delete Alternate MWIs To Set Up Alternate MWIs for ExtensionsConvention Description ConventionsCisco.com Obtaining DocumentationProduct Documentation DVD Ordering DocumentationCisco Product Security Overview Reporting Security Problems in Cisco ProductsDocumentation Feedback Cisco Technical Support & Documentation Website Obtaining Technical AssistanceDefinitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Page OL-4404-07