Cisco Systems CTX 670 Setting Up Alternate MWIs, To Modify or Delete Alternate Extensions

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Appendix: Using Alternate Extensions and MWIs

Alternate MWIs

•You can enter an extension up to 30 characters in length. (SIP integrations can use up to 30 alphanumeric characters.)

•Each extension must be unique—up to the dialing domain level, if applicable.

•Enter digits 0 through 9. Do not use spaces, dashes, or parentheses.

•For SIP integrations, you can also enter a valid alias for a SIP URL. For example, if the URL is SIP:aabade@cisco.com, enter aabade. Do not use spaces.

•Rows are numbered as a convenience. You can enter alternate extensions in any order, and you can have blank rows.

Step 3 Repeat Step 2 as necessary.

Step 4 Click the Save icon. Alternate extensions are enabled for all rows in the table.

To Modify or Delete Alternate Extension(s)

Step 1 In the Cisco Unity Administrator, go to any Subscribers > Alternate Extensions page.

Step 2 Do any of the following:

•To modify an extension, change the extension in the Alternate Extensions table.

•To delete extensions, check the check boxes next to the alternate extensions that you want to delete.

•To remove all alternate extensions listed in the table, click Select All.

Step 3 Click the Save icon.

Step 4 Repeat Step 2 and Step 3 as necessary.

Note You can run the Cisco Unity Bulk Import wizard when you want to add alternate extensions for multiple subscribers at once. When you do, the Cisco Unity Bulk Import wizard appends the new alternate extensions to the existing table of alternate extensions, beginning with the first blank row.

Alternate MWIs

You can set up Cisco Unity to activate alternate MWIs when you want a new message for a subscriber to activate the MWIs at up to 10 extensions. For example, a message left at extension 1001 can activate the MWIs on extensions 1001 and 1002.

Cisco Unity uses MWIs to alert the subscriber to new voice messages. MWIs are not used to indicate new e-mail, fax, or return receipt messages.

Setting Up Alternate MWIs

Cisco Unity can activate alternate MWIs. Note that depending on the phones and phone systems, some additional phone system programming may be necessary. Refer to the installation guide for the phone system.

Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0

 

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Contents Task List to Create the Integration Integration TasksTask List to Make Changes to an Integration RequirementsTask List to Delete an Existing Integration Phone SystemCall Information Integration DescriptionIntegration Functionality Cisco Unity ServerField Considerations Integrations with Multiple Phone SystemsNumber of Voice Messaging Ports That Will Answer Calls Number of Voice Messaging Ports to InstallTo Program the Toshiba CTX 670 Phone System Programming the Toshiba CTX 670 Phone SystemTo Create an Integration Transfer Type UsageField Setting Selection Control Effect Click Save Testing the Integration To Enable Extensions Beginning with ZeroTo Set Up the Test Configuration Select New Exchange Subscriber To Test Listening to Messages To Test an External Call with Release TransferTo Set Up Supervised Transfer on Cisco Unity To Test Supervised TransferTo Delete the Test Subscriber Integrating a Secondary Server for Cisco Unity Failover RequirementsIntegration Description To Set Up the Secondary Server for Failover Setting Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility To Change the Settings for an Integration Changing the Settings for an Existing IntegrationAlternate Extensions Deleting an Existing IntegrationTo Delete an Existing Integration Reasons to Use Alternate ExtensionsSetting Up Alternate Extensions To Add Administrator-Defined Alternate ExtensionsHow Alternate Extensions Work Setting Up Alternate MWIs Alternate MWIsTo Modify or Delete Alternate Extensions To Modify or Delete Alternate MWIs To Set Up Alternate MWIs for ExtensionsConvention Description ConventionsCisco.com Obtaining DocumentationProduct Documentation DVD Ordering DocumentationReporting Security Problems in Cisco Products Documentation FeedbackCisco Product Security Overview Cisco Technical Support & Documentation Website Obtaining Technical AssistanceDefinitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Page OL-4404-07
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