Cisco Systems CTX 670 manual Obtaining Technical Assistance

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Appendix: Documentation and Technical Assistance

Obtaining Technical Assistance

•For Nonemergencies — psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

•1 877 228-7302

•1 408 525-6532

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP versions 2.x through 9.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT at the aforementioned e-mail addresses or phone numbers before sending any sensitive material to find other means of encrypting the data.

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command

Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0

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Contents Integration Tasks Task List to Create the IntegrationTask List to Delete an Existing Integration RequirementsTask List to Make Changes to an Integration Phone SystemIntegration Functionality Integration DescriptionCall Information Cisco Unity ServerIntegrations with Multiple Phone Systems Field ConsiderationsNumber of Voice Messaging Ports to Install Number of Voice Messaging Ports That Will Answer CallsProgramming the Toshiba CTX 670 Phone System To Program the Toshiba CTX 670 Phone SystemTransfer Type Usage To Create an IntegrationField Setting Selection Control Effect Click Save To Set Up the Test Configuration Testing the IntegrationTo Enable Extensions Beginning with Zero Select New Exchange Subscriber To Test an External Call with Release Transfer To Test Listening to MessagesTo Delete the Test Subscriber To Set Up Supervised Transfer on Cisco UnityTo Test Supervised Transfer Integration Description Integrating a Secondary Server for Cisco Unity FailoverRequirements Setting Up the Secondary Server for Failover To Set Up the Secondary Server for FailoverClick Programs Cisco Unity Edit Switch Utility Changing the Settings for an Existing Integration To Change the Settings for an IntegrationTo Delete an Existing Integration Deleting an Existing IntegrationAlternate Extensions Reasons to Use Alternate ExtensionsHow Alternate Extensions Work Setting Up Alternate ExtensionsTo Add Administrator-Defined Alternate Extensions To Modify or Delete Alternate Extensions Setting Up Alternate MWIsAlternate MWIs To Set Up Alternate MWIs for Extensions To Modify or Delete Alternate MWIsConventions Convention DescriptionProduct Documentation DVD Obtaining DocumentationCisco.com Ordering DocumentationCisco Product Security Overview Reporting Security Problems in Cisco ProductsDocumentation Feedback Obtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information Page OL-4404-07
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